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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My pc was not showing display received support and guess what I was using motherboard output. I received video call support and after using output from graphics card machine was working fine. First ti... Leggi di più

Valutata 5 stelle su 5

Machine was received slightly bent from corner. Sent pictures of damaged packaging. Received support from Consolekillerpc and mt pc was replaced with in 48hr.

Valutata 1 stelle su 5

Top Gear Top Tip: AVOID Ordered and heard nothing. Multiple emails achieve nothing, phone number automatically disconnects. Webchat is unmanned. I don't think they're scammers, just a terribly r... Leggi di più

Valutata 5 stelle su 5

I needed a gaming pc for Christmas and decided to go for a refurbished one. I know nothing about computers and when searching online saw that console killer was local. Despite being really busy they b... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di computer e accessori
  2. Produttore di componenti hardware per computer
  3. Fornitore di servizi di giochi al computer
  4. Negozio di computer usati

Scritti dall'azienda

At XYRAMAX, we are a dedicated gaming PC manufacturer and refurbishment specialist based in Oxford. We focus on building reliable, high-performance gaming systems and quality components under our own brand, combining technical expertise with strict quality control at every stage of production. Our goal is simple. We believe professional gaming performance should be accessible without spending a fortune. That is why we offer a wide range of gaming PCs starting from just £199.99, carefully configured to deliver strong performance, stability and value for money. Every system is built, tested and optimised to ensure it meets our standards before it reaches the customer. All PCs come with a one-year standard warranty for added peace of mind. We are committed to providing dependable systems, transparent pricing and ongoing support. Our team is available 24/7 through online web chat to assist with any questions before or after your purchase.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

80 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 15% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I ordered two 27" 2017 iMacs and…

I ordered two 27" 2017 iMacs and received them in great condition. They even upgraded the drives to 4TB Fusion instead of 2TB, which was a pleasant surprise. Really happy with the quality and service.

28 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

I do not recommend.

I needed to return the PC. They accepted the return. They only gave me a partial refund. After chasing, they agreed they'd provide a full refund. I bought the PC in March, returned it within days and now it's September and I'm preparing to put in a legal claim for my money.

23 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

My item was delivered in 8 days..

My item was delivered in 8 days... My only downfall with the company was lack of communication, I didn't know when it was dispatched or what date for delivery. Untill I went on there website & spoke in a chat the lovely lady checked my details & told me when it would be delivered.

17 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

1 star – Faulty PC, poor service, no resolution after 5 months

I purchased a refurbished gaming PC from Console Killer PC in December 2024, which arrived in early January. From the outset, the machine ran poorly—it was slow, crashed frequently, and soon began overheating despite light use and clean, ventilated conditions.

I contacted the company within a few weeks to request a return and refund , but was told that this was not something they offered as it was past the 14-day refund period. This was despite the product being clearly unfit for purpose from the beginning.

What followed was a five-month back-and-forth involving:

Poor communication: My emails often went unanswered unless I chased several times.

Unclear instructions: I was given little guidance on what to return or how to pack it, and last-minute notifications for collections I wasn’t available for.

Failed repair: I sent the PC back at my own cost (£18.17), and although a fan was replaced, the same issues remained.

No resolution: I have repeatedly asked for a refund, but they continue to offer only more troubleshooting, despite the PC never functioning properly.

It transpired that the PC was continually overheating due to the fan being poorly installed (it was hanging from the PC via a cable tie!). In a phone call with one of their team this was blamed on the couriers but both times I have received something from Consolekiller PC it has been fitted in a box which does not fit the box and has been patched up using other bits of cardboard.

At every step, I’ve had to do the chasing. There was no proactive communication, no apology for the delay, and no real effort to take ownership of the issue. The PC still doesn’t work properly, and I’ve now escalated the matter to Clearpay and Trading Standards.

I would not recommend Console Killer PC. My experience has been frustrating, time-consuming, and disappointing. If you buy from them and something goes wrong, be prepared to face a drawn-out process with little support.

I do not like writing negative reviews but I offered them a two-week ultimatum to which they did not reply.

18 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Incorrect parts fitted, incorrect spec, damaged

Incorrect power supply fitted
- No Wifi connectivity (Stated WiFi+LAN on order)
- Graphics card half unplugged
- Incorrect power supply fitted (750W instead of1000W)
- X1 RAM stick disconnected
- Case bent covering most ports (possibly delivery fault)

Delivery time longer than expected, brand new PC arrived damaged with incorrect power supply fitted. One RAM stick was completely disconnected, graphics card was half disconnected which I believe was the delivery company's fault. However after having PC returned, this time well packaged:
Case still chipped
Graphics card still half unplugged and bent
X1 USB port does not work
X1 HDMI port intermittent
No WIFI availability (Specs: WIFI+LAN)

Not expected for a brand new 1.6K PC.
Strongly advise to film unboxing. And read all low scoring reviews.

15 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

I was looking for budget 24' monitor on…

I was looking for budget 24' monitor on Ebay then these guys and purchased my monitor via website I must say my monitor arrived on time and even upgraded to better model free of charge can't expect more. Recommended.

14 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

I was skeptical at first due to…

I was skeptical at first due to attempting to get in touch a few times and not receiving a response, however after a few more emails being sent and attempting to get in touch with them over the phone, I got a response. It took a little while to receive my pc, just shy of a month, and initially it didn't work. I was able to send it back and get it fixed for free having only paid for delivery to send it back and within a couple of days I received the PC back in fully working order. The people I was in touch with were very kind and seemed more than willing to help and now I have a fully working gaming pc for around £400 when on average I've found that it often times costs well over £1000 for something good quality. Overall, I would definitely say I would order from them again if I ever need anything else computerwise

26 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Recently ordered gaming PC and i must…

Recently ordered gaming PC and i must say the experience was fantastic. Called customer service many times due to some technical questions and all my questions answered and received quality advice.
Recommended Company.

6 aprile 2024
Non scritta su invito
Logo di ConsolekillerPC

Risposta di ConsolekillerPC

Thank you for sharing your positive experience! We're thrilled to hear that you had a fantastic experience with our gaming PC and that our customer service team provided quality assistance with your technical questions. Your recommendation means a lot to us. We look forward to serving you again in the future!

Valutata 5 stelle su 5

Speedy delivery

Speedy delivery, well packaged gaming laptop in very good condition. I will shop with you guys again. Many thanks.

8 aprile 2024
Non scritta su invito
Logo di ConsolekillerPC

Risposta di ConsolekillerPC

Thank you for your feedback! We're delighted to hear that you received your gaming laptop quickly and in excellent condition. We appreciate your business and look forward to serving you again in the future.

Valutata 5 stelle su 5

CosnsolekillerPC were very helpful in…

CosnsolekillerPC were very helpful in supplying me with a replacement of my gaming PC. I kept an eye on their website and was in touch with various members of their support team. When I finally selected a PC the process of checkout was fairly simple and the PC was very quickly delivered.

1 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

My friend recommended console killer…

My friend recommended console killer PC, she bought PC from them. I bought my first PC from them for my son's birthday. Online support recommended PC according to my budget. PC arrived on time, Happy days...

19 marzo 2024
Non scritta su invito

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