Computer Repair Man Recensioni 

348
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Super service Super efficient. Gareth was on time as promised and soon identfied my problem. I need my laptop for work--as a writer with deadlines--so his help was much appreciated. I would certai... Leggi di più

Valutata 5 stelle su 5

I first met Jay about three years ago when the laptop I had used for many years suddenly stopped working. Jay found a new one and, most importantly, managed to retrieve all the content from the brok... Leggi di più

Valutata 5 stelle su 5

My Laptop blank cannot get operating system back on Alex Arrived on time Very professional. Alex explained what the problem was and was able to fix it and gave further advice on my la... Leggi di più

Valutata 5 stelle su 5

Had a bit of a panic on with important data for work not backed up and laptop refusing to fire up. Called up CRM ridiculously early and David did a call out almost immediately - located the issue in... Leggi di più

Dettagli dell'azienda

  1. Servizio di riparazione computer

Scritti dall'azienda

If you’ve had an issue, we’d really appreciate the opportunity to resolve it before you leave a review here. Please visit👉 https://computer-repair-man.co.uk/customer-feedback/ 👈 where you will find answers to common questions and how to let us know if something needs attention.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

348 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,7

Tutte le recensioni

(348)

159 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommended

Gethyn contacted me same day and arrived on time same day. He was very professional and competent. Excellent customer service and highly reasonable pricing. I would highly recommend computer repair man

22 giugno 2026
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Risposta di Computer Repair Man

Hi Doreen,

Thank you for your 5* review and for recommending our service so highly.

We're really pleased to hear that you are happy with the service Gethyn provided. and hope to be able to assist you again in the future.

Computer Repair Man

Valutata 5 stelle su 5

Very efficient and fantastic…

Very efficient and fantastic communication, Geth was brilliant, I went through a 3rd party site and the site recommended me CefniTech, literally within the hour of submitting my query, Geth contacted me and worked round my schedule perfectly, he fitted my new 5070ti. Love it. Will 100% use CefniTech again, highly recommend

18 maggio 2026
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Risposta di Computer Repair Man

Hi Ash,

Thank you for your 5* review.

We're really pleased to hear that you are happy with the service Gethyn provided.

We hope to have the pleasure of helping you again in the future.

Computer Repair Man

Valutata 5 stelle su 5

Ben Done Great Job

Ben setup our new home computer in our home and setup the computer with a printer, Office 365 and security package.

Ben showed us how the machine worked and how to access everything on the machine.

I would highly recommend Ben and computer repair man !

15 luglio 2026
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Risposta di Computer Repair Man

Hi Irene,

Thank you for your 5* review and for recommending our service so highly.

We're really pleased to hear that you are happy with the service Ben provided. and hope to be able to assist you again in the future.

Computer Repair Man

Valutata 5 stelle su 5

Great value for money

They repaired my laptop and then, when I found another issue that they hadn't noticed, I gave it back to them and they fixed the second issue free of charge. Excellent service.

8 luglio 2026
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Risposta di Computer Repair Man

Hi DB,

Thank you so much for very kind 5* review of our service

We hope to be able to help you again in the future, should you need us.

Computer Repair Man

Valutata 5 stelle su 5

Fantastic Computer Support

My laptop developed a serious hinge problem, so I contacted Will for help. He responded quickly, explained the repair process clearly, and ordered the parts straight away. Once everything arrived, the repair was completed in just one day, which meant very little disruption to my work.

Since the laptop is around seven years old, I was worried it might not be worth repairing, but the whole experience was straightforward and reassuring. I was kept informed at every stage, and the pricing was explained clearly before any work was carried out. Excellent service from start to finish, and I'd happily recommend Will to anyone needing laptop repairs.

6 luglio 2026
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Risposta di Computer Repair Man

Hi J D,

Thank you for your kind 5* review of our service and for recommending Will so highly, we really do appreciate it.

We look forward to assisting you again should you have any further issues.

Computer Repair Man

Valutata 5 stelle su 5

Recommended by a friend of mine.

Recommended by a friend of mine.

Alex did his job at professional level, and in less than 45minutes, pc was back and running.

Thank you

10 luglio 2026
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Risposta di Computer Repair Man

Hi Robert,

Thank you for your 5* review.

We're really pleased to hear that you are happy with the service Alex provided.

We hope to have the pleasure of helping you again in the future.

Computer Repair Man

Valutata 1 stelle su 5

Appointment with Ben

Appointment with Ben confirmed for today at 4pm. I messaged him at 4.30 and he replied that he was running late. It's now 6.30 and still nothing. Very disappointing, would not recommend

14 luglio 2026
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Risposta di Computer Repair Man

Hi Kath,

Thank you for your feedback.

We are very sorry for the frustration and inconvenience caused by the delay to your appointment.

As local technicians spend much of their day travelling between on-site visits, complex repairs can occasionally cause schedules to run over.

We understand that Ben messaged to keep you updated on his progress and offered to either arrive later that evening or reschedule for another day, though we completely respect your decision to cancel the visit instead.

We are sorry that we missed the opportunity to assist you on this occasion.

Computer Repair Man

Valutata 1 stelle su 5

I’ve already mentioned my issues about…

I’ve already mentioned my issues about this company previously — this review is for their terrible customer service, failing to accept literally any accountability whatsoever. Scam of a company. Also do not use their little forum they say to use before writing a review, they do not reply

15 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Kent area

Kent area - avoid!! Never even got my laptop back, I gave up waiting and bought a new one.

Update - thank you for getting back to me. I did say to him that I didn’t want it fixed after several weeks of waiting for a response and getting told will let you know soon. When I said not to worry and that I had to buy a new one for my work I was told I’d need to pay a fee for the repairs so far to get the laptop back or just pay 180 for the fix with new parts. I decided to go ahead with the fix and agreed for the £180 fee then heard nothing back from them and gave up contacting, as I had already spent several weeks trying to find out what was happening with the laptop before this. This process took months and there was also miscommunications about the earlier fixes that had been tried (I never received quotes that another engineer had told me over the phone I would be sent).

After leaving this review I received further messages from the engineer telling me how it was unfair me leaving the review and that I was already told that the fix wouldn’t work (I was never contacted to be told this) and demanding an address to return it. I was never told that the fix wasn’t going to work, the last I had heard a part was being fitted for £180 and I didn’t hear anything else after that. After they took so long to sort the rest out I didn’t want to have to chase it up any more. I was never given any sort of timeframe for any of the work.

If he had contacted me weeks after and apologised that he had forgotten to let me know that it wasn’t fixable I would’ve been understanding, I think it’s the fact that I’ve had no apology and been blamed myself that has disappointed me.

27 aprile 2026
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Risposta di Computer Repair Man

Hi Chloe,

Thank you for your feedback.

After looking into this with your local technician and reviewing the communication history, we would like to clarify the facts and timeline.

You originally dropped your laptop off with your local technician in person and did not leave a delivery address. It was determined that your device required a replacement motherboard sourced from China, which would take a number of weeks to arrive.

Before the part arrived, you contacted the technician to advise that you had purchased a new laptop for work and wished to cancel the repair. Following that conversation, no further contact was made regarding collection, and nearly two months passed before this review appeared.

Your technician has subsequently reached out to arrange returning the laptop to your home, but we understand you declined to provide your address and made it clear that you did not want the laptop returned.

It is unfortunate that some repairs may take time due to the logistics of obtaining parts, but we are pleased to hear that you weren't without a working laptop for too long.

Computer Repair Man

Valutata 5 stelle su 5

Very good service, in every way.

Gareth arrived on time as arranged and quickly set about installing my printer. Not only did he achieve this in a slick professional manner but made good all the errors and poo traps I had fallen into in my attempts in install it. He then, tested it and asked if he could help with anything else. I wouldn't look any where else for help with my computer in future.

10 luglio 2026
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Risposta di Computer Repair Man

Hi Ian

Thank you for your 5* review of our service and for recommending Gareth so highly.

We really appreciate it & look forward to assisting you again in the future.

Computer Repair Man

Valutata 5 stelle su 5

Excellent service from start to finish

We had our PC repaired here after a motherboard fault, and the whole experience was excellent from start to finish. Collection and delivery were free and well organised, and Tom kept us updated throughout the process.

The price quoted was fair and there were no surprises along the way. The computer now works and looks brilliant. Highly recommend this team for anyone needing a reliable, honest repair service!

30 giugno 2026
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Risposta di Computer Repair Man

Hi Crina

Thank you so much for your very kind 5* of our service and for recommending Tom so highly.

We really appreciate it and look forward to helping you again in the future, should you need us!

Computer Repair Man

Valutata 5 stelle su 5

Gareth came and fixed the problem in no…

Gareth came and fixed the problem in no time. i am very grateful.

29 giugno 2026
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Risposta di Computer Repair Man

Hi Louise

Thank you so much for your 5* of our service and for recommending Gareth. It is very much appreciated.

We hope to have the pleasure of helping you again in the future.

Computer Repair Man

Valutata 5 stelle su 5

First class service would recommend to…

First class service would recommend to anyone who needs a computer problem solving.

8 giugno 2026
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Risposta di Computer Repair Man

Hi Rodney

Thank you for your 5* review and for recommending our service so highly. We really appreciate it and hope to be able to assist you again in the future.

Computer Repair Man

Valutata 5 stelle su 5

Five star service

We have used Gareth The Computer Repair Man for years. He is totally trustworthy He explained what the fault was so that we could understand as our computer knowledge is limited. We would 100% use him again should we have any other issues and will definitely call him out should the need arise.

25 giugno 2026
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Risposta di Computer Repair Man

Hi Chris

Thank you for your kind 5* review of our service and for recommending Gareth so highly, we really do appreciate it.

We look forward to assisting you again should you have any further issues.

Computer Repair Man

Valutata 5 stelle su 5

Great service.

Alex was really quick at transferring data from my old laptop to the new one. Great at answering all my queries. Easy to contact via email. Very reasonably priced too. Would have no hesitation in recommending his services.

19 giugno 2026
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Risposta di Computer Repair Man

Hi George

Thank you for your kind 5* review of our service and for recommending Alex so highly, we really do appreciate it.

We look forward to assisting you again should you have any further issues.

Computer Repair Man

Valutata 5 stelle su 5

Excellent and prompt service

Excellent and prompt service. Would definitely recommend. Top man Said( hope I have spelled your name correctly)

23 giugno 2026
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Risposta di Computer Repair Man

Hi Anthony

Thank you for your kind 5* review of our service and for recommending Saeed so highly, we really do appreciate it.

We look forward to assisting you again should you have any further issues.

Computer Repair Man

Valutata 5 stelle su 5

Saeed was very quick to resolve a tough…

Saeed was very quick to resolve a tough problem for which I am very grateful. I can totally recommend him.

18 giugno 2026
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Risposta di Computer Repair Man

Hi Richard

Thank you for your kind 5* review of our service and for recommending Saeed so highly.

We look forward to assisting you again should you have any further issues.

Computer Repair Man

Valutata 5 stelle su 5

Friendly and helpful.

18 giugno 2026
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Risposta di Computer Repair Man

Hi Mrs Dinsdale

Thank you for your kind 5* review of our service, we really do appreciate it.

We hope to have the pleasure of assisting you again in the future, should you ever need us again.

Computer Repair Man

Valutata 5 stelle su 5

Home computer set-up

I booked saeed to set up my home computer equipment. He was very polite and efficient.
I would highly recommend this service.

16 giugno 2026
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Risposta di Computer Repair Man

Hi

Thank you for your kind 5* review of our service and for recommending Saeed so highly, we really do appreciate it.

We look forward to assisting you again should you have any further issues.

Computer Repair Man

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