Hi, I am now a brand new customer of "Payment Shield" and I would just like to express my thanks to the customer service team for their patience, expertise and professionalism. I would especially l... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I spoke to a wonderful advisor called Kim who quickly and efficiently saved me lots of money on my home insurance. She was quick but didn't rush me in any way, very helpful and explained any details I... Leggi di più
L'azienda ha risposto
My home/contents house insurance was up for renewal & my existing one had increased. I contacted Compare Home Insurance for a quotation & spoke to Hayley who was extremely helpful running through al... Leggi di più
Very helpful took time to answer with no tekkie language which helped me understand things. There should be more customer service like this lady. Her name is Hayley G she was very courteous and pati... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia di assicurazioni per la casa
- anche in
- Agenzia di assicurazione per gli affittuari
- Azienda di assicurazioni per i proprietari di immobili in affitto
- Broker assicurativo
Scritti dall'azienda
Home Insurance - the 'old fashioned' way! We talk with you and help you over the phone..... Free Fast Home Insurance Quote Professional Free Advice Same Day Home Insurance Cover Arranged 30+ Insurers Searched Quick 15 Second Form
Informazioni di contatto
14 Melbourne Business Court, Millennium Way, DE24 8HZ, Derby, Regno Unito
- 01332 404 800
- stephanie.dunkley@safeandsecure.co.uk
- compare-home-insurance.uk
5,0
Eccellente
6K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The girl explained everthing gave me a…
The girl explained everthing gave me a policy that suited my needs and buget vert happy with the service
8 ottobre 2026
Risposta di Compare Home Insurance
Thank you Christine
Good customer service
Kim was great, very helpful and happy to explain all the details.
9 ottobre 2026
Non scritta su invito
Risposta di Compare Home Insurance
Thank you Matt for the 5 star feedback
Kim was friendly…outstanding service
Kim was friendly courteous,understanding,patient ,helpful and above all efficient
A pleasure to deal with.
9 ottobre 2026
Non scritta su invito
Risposta di Compare Home Insurance
Dear David
Thank you for taking time to write about your experience with us and we are delighted that you found the service to be so patient and helpful.
My enquiry was handled by Jack
My enquiry was handled by Jack.
Jack explained everything to me, going over each stage very thoroughly. Jack's customer service skills are impeccable. Jack was very professional throughout the call explained every in detail, what my insurance covered etc. Jack found me a great deal which I excepted. I now have peace of mind and my home is insured.
8 ottobre 2026
Non scritta su invito
Risposta di Compare Home Insurance
Dear Michele
Thank you for your detailed and comprehensive feedback and we are delighted that you now have peace of mind over your home insurance.
Adviser Jack will be very pleased that you found the service level to be so high.
We look forward to helping again next year at renewal stage.
The Company were very easy do deal with…
The Company were very easy do deal with and our adviser, Hayley Gadsby made sure that I was aware of all the details of the policy and worked hard to find us the beat deal.
7 ottobre 2026
Risposta di Compare Home Insurance
Thank you Iain - much appreciated.
The experience was good and easy…
The experience was good and easy managed well ,and was a really good advice .
8 ottobre 2026
Non scritta su invito
Risposta di Compare Home Insurance
Many thanks Martin
Exceptional Service from Kim
Kim at Safe&Secure was absolutely brilliant from start to finish. She was incredibly patient, diligent and thorough, taking the time to understand exactly what I needed and guiding me through the entire process.
Nothing ever felt rushed, and she was always happy to answer my questions, explain the finer details and make sure I was completely comfortable with the cover before proceeding. Her knowledge, professionalism and attention to detail gave me real confidence that everything had been set up correctly.
A genuinely outstanding level of customer service. I wouldn't hesitate to recommend Kim and Safe&Secure.
7 ottobre 2026
Non scritta su invito
Risposta di Compare Home Insurance
Dear Rohan
Thank you so much for taking the time to share such a fantastic review. We’re thrilled to hear that Kim provided such a positive experience and took the time to ensure you felt fully informed and comfortable throughout the process.
Your kind words about Kim’s patience, diligence, professionalism and attention to detail mean a great deal. We’ll be sure to pass your feedback on to her, as we know she’ll be delighted to hear it.
Thank you again for your trust and recommendation. We’re so pleased to have been able to help, and we really appreciate your kind feedback.
Risposta di Compare Home Insurance
Thank you Keith
To update house insurance was made so…
To update house insurance was made so easy by Jason that it almost became a pleasure to pay out money!!
7 ottobre 2026
Non scritta su invito
Risposta di Compare Home Insurance
Thank you Mitch
A great professional service from Jason…
A great professional service from Jason this morning renewing my house insurance. Jason was very patient and explained things very clearly.
7 ottobre 2026
Non scritta su invito
Risposta di Compare Home Insurance
Dear Janet
many thanks for taking time to review us and we are delighted that you found Adviser Jason to be patient and it all very well explained.
How wonderful to speak to a human…
How wonderful to speak to a human being. Kim answered phone and was a delight to speak to. She did not mind how many questions i asked her and was so polite and friendly and a pleasure to do business with such a lovely person.
J Reeve
7 ottobre 2026
Risposta di Compare Home Insurance
Dear Jean
Thank you so much for your lovely review, J Reeve. We’re delighted to hear that Kim was such a pleasure to speak with and that she made you feel comfortable asking as many questions as you needed.
We’re especially pleased that you found her friendly, polite and helpful. We’ll be sure to pass your kind words on to Kim
Jason was extremely thorough and clear…
Jason was extremely thorough and clear when going through the policy options . He was friendly and approachable, making it easy and comfortable to ask questions in order to make decisions on the level of cover needed ,
7 ottobre 2026
Risposta di Compare Home Insurance
Dear Jenny
It’s wonderful to hear that Jason was able to make the process of choosing your cover so straightforward and comfortable.
We’re pleased that you found him thorough, clear and approachable, and that he took the time to answer your questions and help you decide on the right level of cover for your needs. We’ll be sure to share your kind feedback with Jason.
Kim was really good very help full got…
Kim was really good very help full got the job done thank you
6 ottobre 2026
Non scritta su invito
Risposta di Compare Home Insurance
Many thanks David
Quick and easy to understand,answered…
Quick and easy to understand,answered fone straight away.
7 ottobre 2026
Risposta di Compare Home Insurance
Lovely feedback for us - many thanks
Very pleasant and informative.
5 ottobre 2026
Non scritta su invito
Risposta di Compare Home Insurance
Thank you Irene
Was called back very quickly after…
Was called back very quickly after visiting website .
Have managed to save money on my insurance .
Spoke with Kim Tristram who was very helpful in my decision to take insurance policy .
Would certainly recommend compare home insurance
6 ottobre 2026
Risposta di Compare Home Insurance
We’re delighted to hear that you received such a quick response after visiting our website and that we were able to help you save money on your insurance.
It’s especially lovely to hear that Kim was so helpful and supportive in helping you choose the right policy. We’ll be sure to pass your kind feedback on to her.
Thank you for choosing us and for taking the time to share your experience. We really appreciate your recommendation!
Very happy to have found this company .
The staff member Beth Hanna who I spoke to was very friendly and knowledgeable. If I didn’t understand a question she very patiently explained it to me again.
Was happy with the insurance company and the price that she found for me . Thank you Beth for your help .
6 ottobre 2026
Non scritta su invito
Risposta di Compare Home Insurance
Many thanks for your detailed review
Very helpful and thorough lady
Very helpful and thorough lady. Kim went out of her way to get me a good deal on home insurance. Very satisfied
6 ottobre 2026
Risposta di Compare Home Insurance
Thank you Miriam
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