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Scopri cosa dicono le persone

Valutata 5 stelle su 5

These lampshades look stunning on my Standard Lamps in the Lounge! Excellent value as I managed to get them in a sale! Very fast dispatch, the only minor niggle was the cardboard box they came in had... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The delivery from DPD goofed up as our home was at a new built postcode and sent back the parcel. This really got me irked as it was lot easier to check on Google and our address is right there. I th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic company to deal with and range and prices are great. If you need a supplier of lighting I wouldn’t hesitate to recommend buying from them. If I’m looking for further lighting this is where I... Leggi di più

Valutata 5 stelle su 5

I was recently sent two lamps and shades and whilst they were a gift I am more than happy with them, there was an initial issue with one of the bases and shades, but this was resolved quickly with t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione

Scritti dall'azienda

If your looking for friendly, impartial advice we're your one-stop-shop for the very latest in lighting. Comet Lighting is one of the best internet resellers as we work closely alongside our suppliers to provide the most up to date lighting and we are dedicated to being the most affordable lighting seller in the UK.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

9088 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good experience

Very good experience. Price excellent, about half of what other business were charging. I read the reviews which gave me confidence to buy from Comet. I wasn't disappointed. Very good packaging, delivery only took 2 days.

2 gennaio 2024
Valutata 1 stelle su 5

Poor service

Have ordered this particular light many times - as the light fails after a period of time but at the price I just replace .
This is the first time from this supplier and the delivery is slow and when I phoned there was no reply!
I just hope I finally get the light?

1 gennaio 2024
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Risposta di Comet Lighting Limited

I am sorry you have given a 1 * review and for the delay with your order.
Your order was placed Christmas week and as we did not have the light in our warehouse it will be dispatched when new stock is delivered. This will be first week in January when suppliers are open again.

Valutata 3 stelle su 5

Competitive price but let down by misleading website.

Cheapest price I could find on line for the light fitting I purchased. However the website stated that the light fitting and bulbs I ordered were in stock. After waiting a few days for the order to be dispatched I phoned the store only to find out that the items were not in stock and they were waiting for them to come from the supplier. Had I known that this was the case I would have ordered from somewhere else. Best check with Comet Lighting before ordering if you want a quick delivery.

26 novembre 2023
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Risposta di Comet Lighting Limited

Further to your review I am sorry you had to wait for your order.
We do give a delivery time against all our products on the website and though we keep some things in our warehouse there is such a huge selection unfortunately not everything is on the shelf.

Valutata 1 stelle su 5

DO NOT BUY from this store

DO NOT BUY from this store
I bought a light from cometlighting it arrived in 2 pieces of boxes taped together in the middle with little tape to support the 23 kg chandelier and box was also damaged outside and inside I had to return it because it was to heavy to put up without taking up floors and putting a metal beam to support it. I had to pay £79 to return it by dhl . Comet had the light laying around a warehouse for 38 days before eventual getting back to after a few e.mail asking when I get a refund to say it was damaged and I wasn’t getting a refund . I stated factors they should consider 1.how the box arrived in2 pieces with little tape which wasn’t adequate to send it in first place , how it was only lifted out by electrician and I was told it was to heavy for ceiling ,2. all the other wee boxes at the bottom weren’t open because there was no point .3 it was well taped up on return. 4.They should have checked when it was return by dhl there and then to prove it was damaged or shortly after Not 38 days later .
5 to have it laying around awarehouse it could have happen there . 6 It also was out of dhl 30 days to claim for damages too. So I was charged £322 for light and £79 to return it . 7 i asked for photos evidence of the damage light Which I was told was un saleable and never got photos of the damaged chandelier , they won’t answer my e.mails since . I think they just didn’t want to refund me and kept my money. And there going to sell the light again to make double the sale. 8 I sent several photos evidence of how the boxes arrived pieced together in the middle with little tape and damaged , how the wee boxes weren’t opened at the bottom .
how well taped up all around the box was when i return it.
Untrustworthy company buy else where
I have the photos to show when i figure out how to add them on to this review and update it

1 ottobre 2023
Non scritta su invito
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Risposta di Comet Lighting Limited

Further to your review I am sorry you are not happy with the service. When you initially requested a return we advised you by email that you can return your order within 14 days if you change your mind. We also advised that the return must be in re-saleable condition retail box undamaged, not part installed or incomplete.
The light you returned was not in re-saleable condition. We sent you photos, the retail box was badly damaged and parts of the chandelier were loose scattered in the outer carton.
The chandelier is still in our returns bay available for you.

Valutata 5 stelle su 5

Exactly as advertised

Exactly as advertised. Easy to fit and look fantastic. Order came super quick and really well packed.
Thank you.

25 novembre 2023
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Risposta di Comet Lighting Limited

Thank you for your kind review,

Valutata 5 stelle su 5

Comet lighting service

The item was dispatched quickly, and was well packaged. I knew where my parcel was at all times, and it was delivered on time.
Great customer service from comet lighting. Would use them again. Great people to deal with.

21 novembre 2023

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