The Colour Flooring Company Recensioni 662

TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Really good choice of top quality cork flooring panels. Shipped pretty quickly. Slightly damaged in shipping and replaced promptly without any quibbles. Greatly appreciate this level of service and as... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant company, had to make a change on my order shortly after purchase. It was easily to get through on phone and emails were promptly responded to. Polite, friendly and fast next day delivery. Hi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Easy process, superb service and very fast delivery, thank you very much, well pleased.

Valutata 5 stelle su 5

I found this business by chance and they sell just what I had been looking for, plain colours, sustainable materials and feasible (I realised late that fitters will not work with sheet marmoleum... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di materiali da pavimentazione
  2. Arredatore d'interni

Informazioni su The Colour Flooring Company

Scritti dall'azienda

Award-winning flooring company

We have been supplying beautiful flooring online for more than 14 years from our base in north London. Our current range includes vinyl, rubber, cork and wood, as well as handmade rugs.


We are specialists in cork and our own brand, Corka, is carbon-negative, hardwearing and has excellent thermal and acoustic properties. Needless to say it's one of our bestsellers.


Our vinyl is commercial grade with an extra thick cushioned backing for durability. It comes in unique colours (blush pink, pistachio green!) each carefully handpicked by top stylists.


Our rubber comes in a range of 11 gorgeous colours and has been awarded some of the best eco certifcates available.


Our wood comes in a carefully chosen edit of shades and is available in both plank and parquet for a modern herringbone look.


Our rugs are made of wool and handmade in India in a process that takes five days from start to finish. They are Goodweave certified, guaranteeing strict standards relating to labour and business ethics.


All our floors work with underfloor heating and are suitable for heavy commercial as well as domestic use. We keep plenty of stock so delivery is fast too.


Voted London's best sustainable flooring company 2023

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Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

662 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sample order

We ordered a sample which arrived incredibly quickly and is a beautiful product. We’ll definitely be using it in our new home.

8 luglio 2025
Valutata 5 stelle su 5

Quality flooring

I have purchased three lots of vinyl and one lot of the parquet wooden flooring from The Colour Flooring Company. I’ve not had any issues and the products are brilliant. Delivery is fast, too.

2 luglio 2025
Valutata 1 stelle su 5

Buyers beware

Buyers beware! These guys are all smoke and mirrors, they never pick up the phone or have any customer service skills. The product is not fit for purpose, it’s dangerously slippy, and marks, looks like it’s been down years and only fitted at Easter! The product is described as good for high traffic areas, my house is not high traffic just an average 2 adults 2 children, and it does not stand up to much. I obviously had no idea it was so slippy untill it was fitted, how would I??? How can you even walk on a tiny 4cm square sample! And I was told it wasn’t slippy, so I trusted the company! I’ve tried calling, emailing in and the only thing they have offered is an anti slip solution that is for a floor that isn’t slippy apparently…. Seems odd to me! Spend your money elsewhere these are cowboys.

16 giugno 2025
Non scritta su invito
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Risposta di The Colour Flooring Company

We are sorry you don’t think we have any customer service skills, but we have looked over our correspondence with you and can see 23 emails - we replied to you pretty much straight away every time.

The fact is, you changed your mind about the floor once it had been fitted. As we repeatedly tried to explain to you, once it’s down there is very little we can do. Had you checked it and decided you didn't like it or it was slippy before you fitted it we would have very happily given you all your money back.

As we also explained, the reason we send out small samples is because we send them out for free. As it’s a premium product sending out larger pieces just isn’t economical. We do offer larger, paid-for samples which you chose not to buy.

All our flooring has been fully tested and meets EU slip resistance standards. We have sold tens of thousands of sq m of it and it’s been used in high-traffic spaces around the world, including airports and shops, with consistently positive feedback.

Because you were still clearly unhappy we went out of our way to source a cleaning product especially for you which builds up slip resistance. You showed little interest in trying it out as a way of finding a solution, but we sent have sent it out to, free of charge, regardless.

Valutata 1 stelle su 5

Didn’t need to spend £25 delivery

Didn’t need to spend £25 delivery. In London. For a small 1.3m roll of offcut... and would like a refund for the delivery.

3 giugno 2025
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Risposta di The Colour Flooring Company

Sorry if you find our delivery expensive. This is just what the couriers charge us. According to our records you actually bought two small rolls from us. We did offer you click + collect which is free. Also the vinyl you bought was on our Sale page so you got it at more than half price so hopefully it balances out

Valutata 5 stelle su 5

Excellent service

A brilliant, quick, free sample set arrived. Cork flooring is something I hadn't considered but this has really opened my eyes to the possibility. Love the warm feel and green credentials of the product. Will most probably order a larger sample before going ahead with my bathroom revamp. My neighbour liked it, too!

29 maggio 2025
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Risposta di The Colour Flooring Company

Very nice to hear. Thank you

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