From start to finish - an exceptional and professional experience. They were quick to quote and book in the work. We’re delighted with the results. We had 6 blown sash window panes that were misty, fu... Leggi di più
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Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL Innsworth, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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From start to finish - an exceptional and professional experience. They were quick to quote and book in the work. We’re delighted with the results. We had 6 blown sash window panes that were misty, fu... Leggi di più
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The replacement windows are fine. There was a glitch over two minor jobs Jason had proposed - he said a locked window without a key could have the handle replaced, but the fitter said he couldn't do... Leggi di più
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Very pleased with our new windows. Jason the fitter also adjusted our patio doors to stop them catching on the frame, which had been an issue for quite a while.
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Easy to book an appointment. The service was excellent, staff very friendly and they left the property spotless
L'azienda ha risposto
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL, Innsworth, England, Regno Unito
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One glass panel in a french window bay needed replacing. The inspection visit was quick, with a quote at the end. The price was lower than was paid for a similar replacement and was accepted at once. On the appointed day the fitters arrived early and the job was completed quickly and tidily. Fitter took a card payment. Only downside: the 25 year guarantee is not transferable to next house-owner and invoice does not specify which window in the bay was replaced.

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
The cancellation policy states 2 weeks, but is actually up to their disgresion and was in fact 2 days!! (not stated on the T&Cs). I was told that they had prepared the glass as soon as my order arrived.
I was told they would be arriving at 8am and they turned up at 9:30am
Out of the 5 windows they were replacing, one was incorrectly measured and the other one was scratched.....terrible quality control. I had a repair done to the upvc surround that was so badly done, I will need to arrange another repair.
Also the office staff were unfriendly and unhelpful. I got the feeling that they couldn't be bothered

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Very competent friendly service . Job completed quickly and efficiently with great results. Would definitely recommend.

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
The father and son team were on time polite very experienced and completed the job leaving no clear up afterwards. Would like to say thank you and I have recommended the service to a friend

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
All very straightforward.
Engineer came to look at window with the problem and gave me a quote within 10 minutes.
A second engineer then came approx two weeks later and fitted the replacement window.
Excellent service.

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
The initial visit to my house in Bristol went well: he verbally offered a quote at a reasonable price, including VAT. I later got the same quote in written form in email and was ready to pay for the work. Then another written quote came through, with the same quote ID, for the exact same work but 300 quid higher (nearly 40% more). I called and texted but got no explanation for the two quotes, just a redescription of the work. This strikes me as dodgy and goes against the whole idea of written quotes. If I had not seen the second email and agreed to the terms of the quote with that quote number, I would have paid a lot more than I was ready to.

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Prompt and efficient service. Speedy installation.
No hidden extras regarding the price,

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Kept to delivery time, quick service, both the person who did the quote and the fitter very pleasant people. “I can see clearly now ……”
Thanks.

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
So straight forward from start to finish. Great customer service guys who did the windows were quick and efficient

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Booking of apps, measuring for quotation, timing of fitment all done professionally and efficiently.

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Appointment for initial measurement was made quickly and fitting arranged for 3 weeks later, but it turned out that the measurements were wrong and the glass didn't fit! Second fitting appointment arranged for 2 weeks later, this time with the right sized glass. Fitting team were polite & efficient and cleaned up afterwards. Can't fault the installation.

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Efficient, quick response, kept in touch and very reasonably priced.
Overall a good experience

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
This was very refreshing company to deal with everything done on time great fitters quality product well done cloudy 2clear

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Arranged visit, fitter turned up and job done within an hour! Quote competitive…..I would certainly recommend and use again

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
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