Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM) Recensioni 

168
TrustScore 4.5 su 5

4,7

Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL Innsworth, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Jason was great, came out today to provide a quote and managed to fix my French doors which weren't closing properly, both doors now fitting brilliantly. Have had cloudy2clear guys out a few times o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very good customer service from the Bristol team with the quote, delivery time and install date of window was on time. Good company to use. Thank you Bristol team keep up the great work!

L'azienda ha risposto

Valutata 4 stelle su 5

The replacement windows are fine. There was a glitch over two minor jobs Jason had proposed - he said a locked window without a key could have the handle replaced, but the fitter said he couldn't do... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very efficient good price + servicw. Shaun did my cloudy window in no time + sorted my doors which I was unable to lock. He was very friendly + polite leaving everything very tidy so thank you Sean +... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Fornitore di finestre
  2. Installatore di doppi vetri
  3. Servizio di riparazione vetri
  4. Fornitore di serrature
  5. Servizio di installazione finestre
  6. Negozio di articoli per finestre

Scritti dall'azienda

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Informazioni di contatto

  • Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL, Innsworth, England, Regno Unito

  • 08006121118

4,7

Eccellente

TrustScore 4.5 su 5

168 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(168)

1773 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Cloudy2Clear

Prompt visit to quote. Quick offer of appointment. Technician turned up exactly when expected. He was polite and pleasant, completed the work very quickly and left no mess. A fair price for the job.

28 aprile 2025
Non scritta su invito
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Valutata 5 stelle su 5

Fantastic service

Fantastic service - work was done quickly and very pleased with the results and the gentleman that fitted the windows was very friendly

7 maggio 2025
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Valutata 1 stelle su 5

Contract Law Ignored

Company estimator looked at the job. Company quoted price for said job. Price accepted. Company sent fitter for exact measurements. Fitter was grumpy about doing job, ie bit more effort than he was used to I expect. Company cancelled job.
In breach of contract, stay clear and go to a genuine glazing company.

6 maggio 2025
Non scritta su invito
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review. We are sorry to hear about your experience.

Valutata 5 stelle su 5

A quick and helpful response.

Quick and helpful response to phone call and arranging a site visit. Fitters were friendly polite and respectful. They were diligent and they wired in a tidy and methodical manner.

8 maggio 2025
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Valutata 5 stelle su 5

Solved issues quickly.

I did an online request and they responded quickly and arranged a visit to quote that afternoon.
I had an issue with a dropped door and getting harder to lock, and a failed window lock.
I was told a time frame of between 12 & 4, he arrived not long after 12.
Your guy was able to do the jobs there and then and replace the window lock, so saving the need to return. The price was very acceptable. Thank you so much.
Highly recommend this company.

6 maggio 2025
Non scritta su invito
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Valutata 5 stelle su 5

We needed some handles replaced on a bedroom window

We needed some handles replaced on a bedroom window and the booking process was very quick and efficient. A date was booked and the fitter arrived on time and checked the problem. He then booked a another appointment to come back and fit them. On the day he arrived early in the morning and had the new handles fitted in 15 minutes which cured the problem. An excellent service all round.

21 aprile 2025
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Valutata 5 stelle su 5

Very professional job

Very professional job. The guys were quick and efficient replacing my kitchen window. What a difference it has made, I can actually see into my garden now! Couldn't fault the service from start to finish.

15 aprile 2025
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Valutata 4 stelle su 5

Straightforward process. Good price.

One glass panel in a french window bay needed replacing. The inspection visit was quick, with a quote at the end. The price was lower than was paid for a similar replacement and was accepted at once. On the appointed day the fitters arrived early and the job was completed quickly and tidily. Fitter took a card payment. Only downside: the 25 year guarantee is not transferable to next house-owner and invoice does not specify which window in the bay was replaced.

1 aprile 2025
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Valutata 1 stelle su 5

Difficult to deal with and inefficient

The cancellation policy states 2 weeks, but is actually up to their disgresion and was in fact 2 days!! (not stated on the T&Cs). I was told that they had prepared the glass as soon as my order arrived.
I was told they would be arriving at 8am and they turned up at 9:30am
Out of the 5 windows they were replacing, one was incorrectly measured and the other one was scratched.....terrible quality control. I had a repair done to the upvc surround that was so badly done, I will need to arrange another repair.
Also the office staff were unfriendly and unhelpful. I got the feeling that they couldn't be bothered

27 marzo 2025
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Hi Philippa. We are sorry to hear about your experience. If you would like to discuss the matter further please do contact us on the details you already have.

Valutata 5 stelle su 5

Very competent friendly service

Very competent friendly service . Job completed quickly and efficiently with great results. Would definitely recommend.

21 marzo 2025
Non scritta su invito
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Valutata 5 stelle su 5

The father and son team were on time…

The father and son team were on time polite very experienced and completed the job leaving no clear up afterwards. Would like to say thank you and I have recommended the service to a friend

31 marzo 2025
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Valutata 5 stelle su 5

Outstanding

Prompt action with excellent workmanship. I will definitely use C2C again.

31 marzo 2025
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Valutata 5 stelle su 5

All very straightforward.

All very straightforward.
Engineer came to look at window with the problem and gave me a quote within 10 minutes.
A second engineer then came approx two weeks later and fitted the replacement window.
Excellent service.

17 marzo 2025
Non scritta su invito
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Valutata 1 stelle su 5

I was keen to use this company, but dodgy practices put me off

The initial visit to my house in Bristol went well: he verbally offered a quote at a reasonable price, including VAT. I later got the same quote in written form in email and was ready to pay for the work. Then another written quote came through, with the same quote ID, for the exact same work but 300 quid higher (nearly 40% more). I called and texted but got no explanation for the two quotes, just a redescription of the work. This strikes me as dodgy and goes against the whole idea of written quotes. If I had not seen the second email and agreed to the terms of the quote with that quote number, I would have paid a lot more than I was ready to.

27 marzo 2025
Non scritta su invito
Logo di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Risposta di Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review. We will look into this.

UPDATE: We are informed you have been contacted privately apologising for the confusion.

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