Close Finance CI Recensioni 106

TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Been a client of Close Finance for many years and cannot recommend them enough. Always dead quick and helpful and approachable. Marie Booth who has assisted me a few times is a star and a credit Clos... Leggi di più

Valutata 5 stelle su 5

Marie Booth was, as always, an absolute legend and a genuine pleasure to deal with. Professional, efficient, approachable, and always willing to help — the whole process was handled brilliantly... Leggi di più

Valutata 5 stelle su 5

Five stars for Cleone Steadman! She was patient, helpful, and kept me updated throughout the process. She made sure I understood everything that was happening. Couldn't have asked for better suppor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I needed a VERY last minute loan due to flight cancellation issues for holiday. Lucy helped me get the loan I needed in under four hours so that we could get a same day flight and not miss any of our... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Istituto finanziario

Scritti dall'azienda

At Close Finance C.I, we offer a range of flexible personal and business loans to individuals and businesses in the Channel islands - Jersey and Guernsey. We have been providing the islands with friendly, prompt and professional services for over 50 years. With quick decisions made locally, Close Finance are your financial friends.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

106 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

Exceptional service at Close Finance CI

I recently had the pleasure of utilizing the services of Close Finance, and I must say the experience was nothing short of exceptional. From the moment I reached out, my concerns were addressed with remarkable efficiency and professionalism. The process was very quick and easy, making it stress-free experience.

Marie, in particular, stood out with her outstanding customer service. Her warmth and attentiveness made me feel valued, not just as another client, but as someone whose needs were genuinely cared for. It's not my first time using their services, and each visit has been consistently positive, marked by a welcoming atmosphere and a dedicated staff.

I wholeheartedly recommend Close Finance to anyone seeking financial services. I am confident that others will enjoy the same level of excellence and personal attention that I have experienced.

Thank you

12 agosto 2025
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Risposta di Close Finance CI

Hi Monika,

We're so happy to hear that you had an exceptional experience and we really appreciate your kind words about the service your received from Marie.

We're glad the process was quick and easy for you. It's great to know that our customer service made you feel valued.

Thank you so much for leaving a review and for recommending our services!

Kind regards,
Close Finance CI

Valutata 5 stelle su 5

Outstanding customer Services

On Friday, 8th August 2025, around 2:30 PM, I visited Cleone to urgently request a loan for a vehicle, as my car had broken down and I was in immediate need of transportation that same day. Cleone went above and beyond to assist me, showing exceptional dedication and support throughout the process.
So I just wanted to extend a heartfelt thank you for all Cleone help and support, Cleone, truly went above and beyond; those steps up and down, and the dedication to help me out didn't go unnoticed.
That's what I call outstanding customer service.
Once again, thank you so much. I really appreciate it. In the end I had a car🙂

8 agosto 2025
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Risposta di Close Finance CI

Hi Jose,
Thank you so much for leaving a review.
We're happy to hear that Cleone was able to provide outstanding support during a difficult time. We appreciate you acknowledging her dedication and are so glad you were able to get a car in time for the weekend!
Thank you for sharing your positive experience!
Best wishes,
Close Finance CI

Valutata 5 stelle su 5

Great service

16 luglio 2025
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Risposta di Close Finance CI

Hi Joao,

We're so happy to hear that you received great service from the team.

Thanks so much for your feedback.

Close Finance CI

Valutata 5 stelle su 5

Seamless and simple

Justin at Close Finance made the whole process of arranging a personal loan seamless. His replies to queries were prompt and precise and he was very attentive in our meeting. The whole process very simple

10 luglio 2025
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Risposta di Close Finance CI

Hi Stephanie,
We're so happy to hear that arranging your personal loan was seamless! We appreciate your feedback regarding the prompt and precise replies and the attentive meeting with Justin. We're glad the process was simple for you. Thanks so much for your feedback.
Close Finance CI

Valutata 5 stelle su 5

Absolutely amazing service from Justin

Absolutely amazing service from Justin. Very quick to sort and took time out his own personal time to deal with my emails. I would have liked to give more stars but 5 is the highest. Thank you so much for your amazing help Justin!

1 luglio 2025
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Risposta di Close Finance CI

Hi Carl,
We're so happy to hear that you received amazing service!
We really appreciate your positive feedback and are glad that you were pleased with the prompt support you received from Justin. Thank you for taking the time to share your experience.
Close Finance CI

Valutata 5 stelle su 5

Very friendly and responsive team

Very friendly and responsive team, assisted with my query very quickly. Would recommend using Close Finance.

24 giugno 2025
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Risposta di Close Finance CI

Hi Emma,

Many thanks for leaving a review, we really appreciate you recommending us! We are happy to hear that our team was friendly and responsive and quickly assisted with your query. Thank you so much for the positive feedback.

Close Finance CI

Valutata 5 stelle su 5

Always phenomenal service with such…

Always phenomenal service with such great care and smiles over the phone. Reliable and sufficient

17 giugno 2025
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Risposta di Close Finance CI

Hi Anthony,
Thank you for leaving a review.
We're happy to hear that you consistently receive phenomenal service! Our team appreciates your recognition of their care, and we value your feedback.
All the best,
Close Finance CI

Valutata 5 stelle su 5

Solid and Supportive team

Close have always been extremely supportive of our business. The team are very attentive and nothing ever seem too much to consider.

COVID was extremely challenging and Close looked after us more than any other!

I would highly recommend them to other business owners!

13 maggio 2021
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Valutata 5 stelle su 5

Like always

Like always, after 15 years dealing with Close Finance, amazing service and quick decisions, Thanks to Alex and Justin for all your help and support !

4 aprile 2021
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Valutata 5 stelle su 5

Highly recommend

Highly recommend, Claire Owen was amazing. The service was nice to receive, friendly and very helpful.
5* customer service.

Many thanks

Kirsty

31 marzo 2021
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Valutata 5 stelle su 5

Helpful

Really helpful and fast customer service.
Applied yesterday and got it all sorted today. Could've been done on the same day if I hadn't been a bit slow.

30 marzo 2021
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Valutata 5 stelle su 5

My name is Paulo Freitas in my opinion…

My name is Paulo Freitas in my opinion in responding, of close Finance it's good service and quick I'm more and happy to continue with this company I'm very pleased that you for your service

23 marzo 2021
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Risposta di Close Finance CI

Thank you for taking the time to write a review. It’s great to hear you are happy with the service from the Close Finance CI team. We hope to have the opportunity to make plans together again soon.
Sarah Manners
Head of Sales

Valutata 5 stelle su 5

Claire Owen was absolutely amazing when…

Claire Owen was absolutely amazing when when I needed to get a loan for a new car. Extremely helpful with great contact. I really can't thank her enough!

23 marzo 2021
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Risposta di Close Finance CI

Thank you for taking the time to write a review. It’s great to hear you are happy with the service from the Close Finance CI team. We hope to have the opportunity to make plans together again soon.
Sarah Manners
Head of Sales

Valutata 5 stelle su 5

I would like to thank Marie Booth

I would like to thank Marie Booth, for all the effort , efficiency and support given to us , when loan was requested! Marie went above and beyond our needs and nothing was to much trouble ! An easy and stress free process ! Thank you

9 marzo 2021
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Risposta di Close Finance CI

Thank you for taking the time to write a review. It’s great to hear you are happy with the service from the Close Finance CI team. We hope to have the opportunity to make plans together again soon.
Sarah Manners
Head of Sales

Valutata 5 stelle su 5

5 Star service

The three times I've used Close Finance have been amazing, they make everything simple and I was most impressed with how fast things are dealt with.

I would like to specifically say a big thanks to Claire who has been especially helpful everytime.

9 marzo 2021
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Risposta di Close Finance CI

Thank you for taking the time to write a review. It’s great to hear you are happy with the service from the Close Finance CI team. We hope to have the opportunity to make plans together again soon.
Sarah Manners
Head of Sales

Valutata 5 stelle su 5

Very pleasant experience from start to…

Very pleasant experience from start to finish. Marie explained all the options available and offered a good rate of interest. All done within 2 days, very professional and would highly recommend. Thanks Marie you’re a credit to the company.

25 febbraio 2021
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Risposta di Close Finance CI

Thank you for taking the time to write a review. It’s great to hear you are happy with the service from the Close Finance CI team. We hope to have the opportunity to make plans together again soon.
Sarah Manners
Head of Sales

Valutata 5 stelle su 5

Excellent service

Excellent service , very prompt and went through all available options thst suited my needs

15 febbraio 2021
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Risposta di Close Finance CI

Thank you for taking the time to write a review. It’s great to hear you are happy with the service from the Close Finance CI team. We hope to have the opportunity to make plans together again soon.
Sarah Manners
Head of Sales

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