Easy booking process. I had an issue with the website not accepting my card details, on the third or even fourth try it finally worked. I was close to calling travel junction customer service to ask w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Réserve pour 583$, reçu un mail pour les contacter. Au final j’ai du payer 959$ ! Car surbooking. Impossible d’annuler sinon il me retire quand même les 583$ ! Plus jamais.
Pour cette compagnie, les excuses ce n'est rien d'autre qu'mot. J'ai réservé un billet aller-retour au prix d'environ 1800$ . le lendemain matin, on m'appelle pour me dire que le vol retour est su... Leggi di più
L'azienda ha risposto
Great service, very easy and reasonable prices. Had a small glitch with receiving a confirmation mail but easily resolved using the chat option. Will definitely book through travel junction again.
L'azienda ha risposto
2,8
Nella media
1886 recensioni
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
I bought a flight ticket but 2 minutes…
I bought a flight ticket but 2 minutes after somebody called me and said that my flight ticket price went up $998,00, and he told me that I had to pay the new price, because the contract said that the price can change at any time -BUT this information show up appeared when I finished the payment!!!!
They called from a phone number that is not on the website,
I asked to speak to a supervisor: I listened to music, waited for 45 minutes and the connection was interrupted. This is the worst service I have seen in the last 20 years when buying tickets online !.Absolutely negative experience!!!
2 luglio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
First time using
First time using, definitely going to use it again, Great service, prompt response excellent service by Sam miller
26 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
La réservation enregistrée n'a pas été…
La réservation enregistrée n'a pas été respectée. On m'a dit que le choix que j'avais était de payer un supplément de 30% ou de perdre mon argent complétement. La politique d'entreprise en petits caractères est qu'il y a des frais jusqu'à $150 par personne pour une annulation, ce que j'aurai pu faire, mais c'était encore une plus grosse perte. Le tarif publié est très bas, pour ensuite annoncer que ce tarif était pour un vol stand by pas garanti. Impossible de se faire rembourser. Le choix est donc de payer un supplément ou la pénalité d'annulation. J'ai été pris en otage avec un bas prix et finalement j'ai payé plus cher que si j'avais passé par un agent autorisé ou directement avec la compagnie aérienne.
23 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Cher Passager,
Nous nous excusons pour la gêne occasionnée. Nous avons essayé de connaître votre réservation pour vous aider à résoudre cette question. Cependant, nous n'avons pas pu trouver de détails sur ce nom. Par conséquent, ce serait formidable si vous pouviez prendre quelques minutes pour nous et nous fournir votre référence de réservation, l'identifiant de messagerie utilisé pour la réservation, votre numéro de téléphone ou le nom du passager. Cela nous aidera à connaître rapidement votre réservation et à la résoudre.
Encore une fois, je m'excuse pour tout inconvénient. Nous attendrons votre réponse et nous serons sûrement sur nos gardes pour y travailler et le résoudre en priorité, c'est sûr.
Merci et salutations,
Équipe Relation Client
Was lovely talking to the agent
Was lovely talking to the agent. Great service with everything
25 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Happy with price and easy to book
20 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
I like the service
20 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Very friendly customer service agent.
19 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Nice talking to customer service agent.
18 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
J’ai récemment vécu une expérience très trés décevante et traumatisante
J’ai récemment vécu une expérience très décevante avec clicK2book.ca lors de la réservation d’un vol Montréal-Paris A/R. Après avoir complété ma réservation, j’ai reçu un email ambigu indiquant que ma transaction était “en attente” et qu’il fallait attendre 72 heures pour la confirmation. Face à cette incertitude, j’ai contacté leur service clientèle où j’ai été accueilli par un agent qui ne parlait ni français ni un anglais clair. On m’a ensuite dirigé vers une messagerie instantanée où l’on m’a demandé de payer 600$ supplémentaires sous prétexte que le billet de retour n’était pas correct.
Lorsque j’ai protesté en disant que cela ne respectait pas les conditions initiales, on m’a informé qu’il était trop tard et que la transaction était déjà effectuée. Heureusement, j’ai pu annuler ma carte bancaire à temps pour empêcher la transaction. Par la suite, clicK2book.ca a continué de me harceler parmessage téléphoniques
Je tiens à mettre en garde tous les consommateurs contre les pratiques de cette entreprise. Il est important de rester vigilant et de ne pas se laisser intimider par de telles tactiques.
12 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Cher Passager,
Nous nous excusons pour la gêne occasionnée. Nous avons essayé de connaître votre réservation pour vous aider à résoudre cette question. Cependant, nous n'avons pas pu trouver de détails sur ce nom. Par conséquent, ce serait formidable si vous pouviez prendre quelques minutes pour nous et nous fournir votre référence de réservation, l'identifiant de messagerie utilisé pour la réservation, votre numéro de téléphone ou le nom du passager. Cela nous aidera à connaître rapidement votre réservation et à la résoudre.
Encore une fois, je m'excuse pour tout inconvénient. Nous attendrons votre réponse et nous serons sûrement sur nos gardes pour y travailler et le résoudre en priorité, c'est sûr.
Merci et salutations,
Équipe Relation Client
Scam alert
I booked a flight to overseas with click2book but shortly I received an email telling me they could not contact with my phone number to confirm some information and asked me not to try to buy ticket from others (because my card might have already been charged) and call them! I was surprised and thought what kind of information was missing other than what was provided online? I called the number given in the email and spoke to an agent which put me on hold a couple of times before telling me that airline has told them that they want to charge extra $500 per ticket on my card because they ran out of seats for my return (which was for 4 months later!) and want to move me to upper cabin! I smelt some sort of scam in this exchange and asked for immediate cancellation of my booking. I also sent them an email asking for cancellation of the booking in the email and advised them not to go ahead trying to charge my card because I had already locked my card before any charge could occur.
UPDATE:
After I blocked their access to my credit card and even though I had asked them to cancel my order, they tried to contact me last night while earlier they claimed they could not reach my number! It is obvious that I was no longer interested in any conversation with these people as I discovered there have been many similar experiences with other people that I could read in other review sites. I received an email from Trustpilot informing me of a response by the company but I did not see any option to reply to them so I decided to add update to my review.
13 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Nice custoner service.
14 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Great experience
Great experience! Very smooth & easy to book flights
7 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Sam was very friendly and professional.
7 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Even with good people working on it, run from companies you don’t know
Came to them by Jetcost.
Some of the tickets were sold without been guaranteed by the airline. OK.
Then they called me to inform we were in a waiting list and IF the airline doesn’t honor those ones at the moment of the travel, we would be submitted to an alternative flight within + or - 7 days from the chosen date. Whaaat?
I were obliged to pay in order to cancel (some friends just told as to inform the crédit card we were scammed and they would cancel de payment, but…).
Only thing I can say: don’t touch companies you don’t know. Check Trustpilot before putting your credit card information anywhere in a website.
5 giugno 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
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