Easy booking process. I had an issue with the website not accepting my card details, on the third or even fourth try it finally worked. I was close to calling travel junction customer service to ask w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Réserve pour 583$, reçu un mail pour les contacter. Au final j’ai du payer 959$ ! Car surbooking. Impossible d’annuler sinon il me retire quand même les 583$ ! Plus jamais.
Pour cette compagnie, les excuses ce n'est rien d'autre qu'mot. J'ai réservé un billet aller-retour au prix d'environ 1800$ . le lendemain matin, on m'appelle pour me dire que le vol retour est su... Leggi di più
L'azienda ha risposto
Great service, very easy and reasonable prices. Had a small glitch with receiving a confirmation mail but easily resolved using the chat option. Will definitely book through travel junction again.
L'azienda ha risposto
2,8
Nella media
1886 recensioni
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Nice customer service
4 gennaio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Great service
Great service, very easy and reasonable prices. Had a small glitch with receiving a confirmation mail but easily resolved using the chat option. Will definitely book through travel junction again.
6 dicembre 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
It an easy and a smooth experience
It an easy and a smooth experience
28 novembre 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Very good services given my sam
Very good services given my sam
28 novembre 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
I called to confirm in the morning…
I called to confirm in the morning whether I could book with the price as per the website showing and told that it's OK. But then I was told that there's no confirmation for return ticket in the afternoon. What a kind of service?
21 novembre 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Simple and easy to book the flight
15 novembre 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Good service with staff and easy to…
Good service with staff and easy to book flight
16 novembre 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Trying to book a flight to South…
Trying to book a flight to South America, the price was the same as other agencies, got the email ACKNOWLEDGING the reservation, immediately received a call stating that there is not seats available for part of the return flight and I will be in a waiting list, if I want to have a confirm seat will cost me $200 extra. I decided that since is NOT CONFIRMED the reservation I need to cancel it. I don't want to be in waiting list for a return flight.
They insisted that is the way to do it and the way that are able to help me is to cancel the reservation (that it was not confirm yet) and charge me with $75 fee.
After arguing for more that 20 min, I noticed that it was a scam and was afraid that they will charge me for the whole ticket.
It's a scam.
That is too bad that their professional work ethics is not there.
If you decide to travel, you don't need this hassle with scammers.
Should be reported to have honest companies dealing with Canada.
1 ottobre 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We apologize for the inconvenience caused. We have tried to find out about your reservation to help you resolve this issue. However, we were unable to find any details about this name. Therefore, it would be great if you could take a few minutes for us and provide us with your booking reference, email id used for booking, contact number or passenger name. This will help us quickly learn about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your response and we will surely be on our toes to work on it and resolve it on priority, that's for sure.
Thank you and Kind regards,
Customer Relations Team
Horreur
Horreur ! Horreur ! Nous avons achetés 2 billets d’avions au montant de 1072.24$ (facture à l’appui) et ils nous ont dit qu’ils prenaient le montant en deux étapes, premier montant 261.66$ et la balance après. Malheureusement ils ont pris 1,598.90 $ aucunement le prix du départ. Refuse de corriger et veulent me facturer 600$ si j’annule….. plus jamais avec eux. 🤬
23 settembre 2024
Non scritta su invito
Risposta di click2book.ca
Cher Passager,
Nous nous excusons pour la gêne occasionnée. Nous avons essayé de connaître votre réservation pour vous aider à résoudre cette question. Cependant, nous n'avons pas pu trouver de détails sur ce nom. Par conséquent, ce serait formidable si vous pouviez prendre quelques minutes pour nous et nous fournir votre référence de réservation, l'identifiant de messagerie utilisé pour la réservation, votre numéro de téléphone ou le nom du passager. Cela nous aidera à connaître rapidement votre réservation et à la résoudre.
Encore une fois, je m'excuse pour tout inconvénient. Nous attendrons votre réponse et nous serons sûrement sur nos gardes pour y travailler et le résoudre en priorité, c'est sûr.
Merci et Cordialement,
Équipe Relation Client
Made a booking today for 2400$
Made a booking today for 2400$, 1h our later someone calls me from +1 (844) 893-9082 and tells me the fares has increased to 3500$ and I have to pay, i can't cancel the booking.
I'll forward this matter to my credit card company as a fraud.
Never again with this thing called click2book.
bandits
24 settembre 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We apologize for the inconvenience caused. We have tried to find out about your reservation to help you resolve this issue. However, we were unable to find any details about this name. Therefore, it would be great if you could take a few minutes for us and provide us with your booking reference, email id used for booking, contact number or passenger name. This will help us quickly learn about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your response and we will surely be on our toes to work on it and resolve it on priority, that's for sure.
Thank you and Kind regards,
Customer Relations Team
Des voleurs sans scrupules
J’ai fait l’erreur de pas regarder les avis à propos de ce site. Je viens de réserver un voyage à Curaçao. Dans l’après midi je reçois un appel pour me dire que le vol est plein que l’on doit changer la date et le prix…$1600 de plus au total, ce qui ne me convient pas. Alors je demande de canceller et on me dit qu’il y a une pénalité de $150 par billet . J’avais réservé 4….donc $600 de pénalité.
Il ne respecte pas les dates , ni le prix et on doit payer une pénalité…c’est complètement déloyale des vrais bandits.
Il t’appelle pour te mettre de la pression. Parle pas français….c’est de l’arnaque pur et simple !
J’ai cancellé ma carte banquaire
22 settembre 2024
Non scritta su invito
Risposta di click2book.ca
Cher Passager,
Nous nous excusons pour la gêne occasionnée. Nous avons essayé de connaître votre réservation pour vous aider à résoudre cette question. Cependant, nous n'avons pas pu trouver de détails sur ce nom. Par conséquent, ce serait formidable si vous pouviez prendre quelques minutes pour nous et nous fournir votre référence de réservation, l'identifiant de messagerie utilisé pour la réservation, votre numéro de téléphone ou le nom du passager. Cela nous aidera à connaître rapidement votre réservation et à la résoudre.
Encore une fois, je m'excuse pour tout inconvénient. Nous attendrons votre réponse et nous serons sûrement sur nos gardes pour y travailler et le résoudre en priorité, c'est sûr.
Merci et Cordialement,
Équipe Relation Client
C’est du vol et arnaque
Mon Dieu!! C’est vraiment HORRIBLE!
Le 26 mars 2024, j’ai acheté un vol de Mimia vers Montréal à 16:45.
Le 1er juin, j’ai reçu un courriel pour dire que le vol est devancé pour 8:30 AM. C’est impossible pour nous d’arriver à l’aéroport avant 13:00. J’ai appelé click2book pour qu’il arrange le problème. J’ai dû payer un extra 199$.98$ CAD pour obtenir un vol à 17:30.
Le 22 août, j’ai reçu un autre courriel pour dire que mon vol est devancé pour 9:40 AM. Je rappelle la cie, il dit qu’il faut que je paie encore un autre 200$ pour avoir un vol dans la soirée 🥵🥵🥵
Je suis désespérée!!
29 agosto 2024
Non scritta su invito
Risposta di click2book.ca
Cher Passager,
Nous nous excusons pour la gêne occasionnée. Nous avons essayé de connaître votre réservation pour vous aider à résoudre cette question. Cependant, nous n'avons pas pu trouver de détails sur ce nom. Par conséquent, ce serait formidable si vous pouviez prendre quelques minutes pour nous et nous fournir votre référence de réservation, l'identifiant de messagerie utilisé pour la réservation, votre numéro de téléphone ou le nom du passager. Cela nous aidera à connaître rapidement votre réservation et à la résoudre.
Encore une fois, je m'excuse pour tout inconvénient. Nous attendrons votre réponse et nous serons sûrement sur nos gardes pour y travailler et le résoudre en priorité, c'est sûr.
Merci et Cordialement,
Équipe Relation Client
All straight forward ,paid and was…
All straight forward ,paid and was confirmed in a few minutes
E tickets next day all ok
Can’t wait for the holiday
3 agosto 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Seamless experience
Seamless experience , user friendly , best deal you can find anywhere.
recommend it 100%
1 agosto 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Good service nice work from the team
31 luglio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
I received my confirmation call
24 luglio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
For my e ticket today
17 luglio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
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