Easy booking process. I had an issue with the website not accepting my card details, on the third or even fourth try it finally worked. I was close to calling travel junction customer service to ask w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Réserve pour 583$, reçu un mail pour les contacter. Au final j’ai du payer 959$ ! Car surbooking. Impossible d’annuler sinon il me retire quand même les 583$ ! Plus jamais.
Pour cette compagnie, les excuses ce n'est rien d'autre qu'mot. J'ai réservé un billet aller-retour au prix d'environ 1800$ . le lendemain matin, on m'appelle pour me dire que le vol retour est su... Leggi di più
L'azienda ha risposto
Great service, very easy and reasonable prices. Had a small glitch with receiving a confirmation mail but easily resolved using the chat option. Will definitely book through travel junction again.
L'azienda ha risposto
2,8
Nella media
1886 recensioni
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I have booked ticket with them and 2nd…
I have booked ticket with them and 2nd day their representative called that i have to pay another $500 otherwise your bookings will be cancelled. When i insist to cancel the booking as it is not 24 hrs yet, he didn't do that and made me pay to keep the booking. Then i called and complaint about this and their manager gave $150 credit rather than refunding the moneyand also made me right good review while on call with him. Now i am stuck to use that credit. Click2book is the worst
8 gennaio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Ticket Prices Change After Purchase
I bought a flight ticket for $1162.59 but five minutes after somebody called me and said that my flight ticket price went up $500,00 Dollars, and he told me that I had to pay the new price, because the contract said that the price can change at any time, but this information only appeared when I finished the payment. Their system is not transparent, and even though they have that observation on their main entrance page, I was directed straight to the flight ticket page where there was no warning about these possible changes.
29 maggio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Bon service à la clientèle
Bon service à la clientèle. Franc à su régler mon problème tout en étant courtois et compréhensif. Je vous recommande.
17 maggio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Don´t waste your time with this company
Booked a flight with this company and they said I was going to receive my ticket within 24 and 72 hours. It sounded reasonable. However, the ticket never arrived, I called for more than a month to ask what was happening and they kept saying, it´s coming soon. I called the airline directly and they said there was no reservation whatsoever under my name. Then this guy Frank starts yelling on the phone that the problem was I didn´t understand that issuing tickets take months. Really? since when? At the airline they clearly stated that any booking gets a reservation number within 24 hours. This company is very shady. A waste of time. Never again.
9 maggio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
SCAM Click2Book.CA
I'm for the Click2Book.CA site in Canada, a real gang of thieves, not able of respecting the prices displayed on their website, you have to call them and the song starts, your tickets are no longer available at this time price there you have to pay $600 dollars more for each ticket, You are obliged according to our charter you must respect your reservation, no refund possible. in 1/2 hour I got caught by Farehutz.CA and Click2book.ca, both are Canadian sites, but they are scam companies based in London UK. When I saw the same ploy with FareHutz.ca, I bought directly from Air Transat at a high price (another kind of theft) and I blocked my Master credit card to make sure I didn't be billed by FareHutz.ca & Click2book.ca.
6 maggio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.
Thanks and Regards,
Customer Relations Team
Amazing service
Amazing service , fast ticket issue . Helpful customer service
6 maggio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Bait and switch pricing
So I had been watching pricing on a particular flight and finally saw it at a reasonable price so I booked 2 seats. Within minutes I received an automated email saying everything thing is good. An hour later I receive a phone call (from Chris) telling me my return flight isn't available however he can book me on a different return flight for an additional $750. I immediately told him to refund me my visa as it had not been 24 hours since I placed order. He was hesitant but finally acknowledged that they are not offering the original flights so that voids my contract....Scammers
5 maggio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.
Thanks and Regards,
Customer Relations Team
Really bad experience for me
Really bad experience for me, thought I had found a great deal but when I got their call the next day to tell me the price will be 200$ more, with some wishy washy explanation I new it was a scam. Do not purchase tickets from them. Buy directly from the airline, it will be worry free and you will not encourage this kind of business.
3 maggio 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.
Thanks and Regards,
Customer Relations Team
SCAM!!!!!!!!!
26 aprile 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.
Thanks and Regards,
Customer Relations Team
I received my duplicate and…
I received my duplicate and confirmation document
24 aprile 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
J’ai acheté mon billet de vol via…
J’ai acheté mon billet de vol via booking fly et jusqu’à maintenant le service semble être correct. Il y a un agent qui m’appelle pour la confirmation.
Le reste est à suivre
23 marzo 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Sam is very helpful
18 aprile 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Good experience
20 marzo 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Sam was nice.
Sam was nice.
It’s been a great experience talking to him,
I am really very satisfied
15 aprile 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Great service with Sam
12 aprile 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
very cheap price from other company…
very cheap price from other company loved it and sam was nice
11 aprile 2024
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
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