Easy booking process. I had an issue with the website not accepting my card details, on the third or even fourth try it finally worked. I was close to calling travel junction customer service to ask w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Réserve pour 583$, reçu un mail pour les contacter. Au final j’ai du payer 959$ ! Car surbooking. Impossible d’annuler sinon il me retire quand même les 583$ ! Plus jamais.
Pour cette compagnie, les excuses ce n'est rien d'autre qu'mot. J'ai réservé un billet aller-retour au prix d'environ 1800$ . le lendemain matin, on m'appelle pour me dire que le vol retour est su... Leggi di più
L'azienda ha risposto
Great service, very easy and reasonable prices. Had a small glitch with receiving a confirmation mail but easily resolved using the chat option. Will definitely book through travel junction again.
L'azienda ha risposto
2,8
Nella media
1886 recensioni
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very easy process and great customer…
Very easy process and great customer service From Sam Miller
14 maggio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Worst Experience ever
Worst Experience ever, Never using this website again.
I bought a ticket to go to Istanbul using Lufthansa airline, I received a call from Click2book and they told me that it was a stand by Tickey but it was not written anywhere. They offered me to pay more money to get longer layovers and more complicated flights. They said they could not refund me. Finally after 1 hour of negociation, they offered me the same flight but had to pay 300$ more. A real disaster. I will never go with them again. Be careful !
12 maggio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Carl,
We apologize for the inconvenience caused to you. We understand you tried to book flights with us.
We would like to inform you that the fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice.
Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
C’est une arnaque
C’est une arnaque. Ils nous on appelé 5 minutes après la réservation pour nous demander 1000$ de plus. Ne jamais donner votre numéro de carte de crédit lors de votre annulation. Ils le demande pour vérifier celle-ci mais ils ont seulement les 4 derniers chiffres en leur possession. Il m’a raccroché, lorsque j’ai demandé sa politique de remboursement et que je ne voulais pas lui donner mes numéros de cartes de crédit.Ne pas oublier d’annuler votre carte part la suite, afin d’éviter des problèmes futurs. C’est des crosseurs… soyez prudent avec ce site.
21 aprile 2025
Non scritta su invito
Risposta di click2book.ca
Cher Martin,
Nous vous prions de nous excuser pour la gêne occasionnée. Nous comprenons que vous avez tenté de réserver des vols avec nous.
Nous vous informons que les tarifs sont dynamiques et peuvent être modifiés à tout moment par la compagnie aérienne. Les tarifs, offres et règles sont susceptibles d'être modifiés sans préavis. Tous les prix affichés sur notre site web sont susceptibles d'être modifiés à tout moment sans préavis.
Les compagnies aériennes et autres prestataires de voyages peuvent modifier leurs prix sans préavis. Une fois les offres promotionnelles expirées, nous respectons les politiques et procédures des compagnies aériennes. Comme nous le savons tous les deux.
N'hésitez pas à me contacter par e-mail ou par téléphone si vous avez besoin d'aide. Mon équipe et moi-même veillerons à ce que votre demande soit traitée en priorité.
Nous vous prions de nous excuser pour la gêne occasionnée. Nous attendons votre réponse et nous mettrons tout en œuvre pour la résoudre en priorité.
Merci et cordialement,
Équipe Relation Client
They scam people with a “waiting list”
My sister book online and they called 30min later to confirm that the flight back was on a waiting list and she needs to pay an extra 300$. Means it was more expensive than dealing directly with airlines cies!
I had to call back two times to find a solution and nothing. I propose 2 solutions: find me a way back ticket for the same price (as Canadian law mandate) or remove the cancellation fees because it was done not even an hour later! (Suppose to be free within 24h) The Manager was screaming at me saying that they can’t remove the fees and it was 300$ more or nothing else. They also said that according to their policy, they have the right to do it because I did consent by booking with them. (I never see that policy)
My sister already put a complain with Visa and it will be on review under scamming cie.
Please use Kayak or other booking coes than that one.
27 maggio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Nanik,
We apologize for the inconvenience caused to you. We understand you tried to book flights with us.
We would like to inform you that the fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice.
Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Never again
I did the reservation online,waited about 30 min. to get conformation for my reservation. then they called me and said that my return trip is not confirmed and that i might have to pay extra on the way back of about $800. at that moment I asked them to cancel my tickets,they refused.I called my credit card ,to my luck they did not charge my card yet. I asked my credit card provider to luck my card.I will never deal with them or recomend them.They made my blood pressure go up.I am giving them a star because there is no lower mark
10 aprile 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
I receive my confirmation call
I receive my confirmation call . Thank you so much Sam .
2 aprile 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Escroquerie Même problème,que les Avis ci-dessous
Même problème,que les Avis ci-dessous. Une reservation confirmee a un prix de 2559$ et ensuite un appel pour augmenter les prix.Ils ne peuvent pas continued a escroquer les gens,Porter plainte au service des consommateurs.
30 marzo 2025
Non scritta su invito
Risposta di click2book.ca
Cher Angelique,
Nous vous prions de nous excuser pour la gêne occasionnée. Nous comprenons que vous avez tenté de réserver des vols avec nous.
Nous vous informons que les tarifs sont dynamiques et peuvent être modifiés à tout moment par la compagnie aérienne. Les tarifs, offres et règles sont susceptibles d'être modifiés sans préavis. Tous les prix affichés sur notre site web sont susceptibles d'être modifiés à tout moment sans préavis.
Les compagnies aériennes et autres prestataires de voyages peuvent modifier leurs prix sans préavis. Une fois les offres promotionnelles expirées, nous respectons les politiques et procédures des compagnies aériennes. Comme nous le savons tous les deux.
N'hésitez pas à me contacter par e-mail ou par téléphone si vous avez besoin d'aide. Mon équipe et moi-même veillerons à ce que votre demande soit traitée en priorité.
Nous vous prions de nous excuser pour la gêne occasionnée. Nous attendons votre réponse et nous mettrons tout en œuvre pour la résoudre en priorité.
Merci et cordialement,
Équipe Relation Client
Attention!!
Je suis extrêmement déçu par cette agence de voyage. Après avoir réservé mon voyage avec eux, on m'informe qu'ils ne peuvent pas me fournir le vol au prix initial, malgré le fait que la réservation ait déjà été confirmée. On m'a alors proposé un vol à un prix plus élevé, ou bien de l'annuler, mais avec des frais d'annulation de 150$.
24 marzo 2025
Non scritta su invito
Risposta di click2book.ca
Nous vous prions de nous excuser pour la gêne occasionnée. Nous avons essayé de retrouver votre réservation afin de vous aider à résoudre ce problème. Cependant, nous n'avons pas pu trouver les informations concernant ce nom. Par conséquent, nous vous serions reconnaissants de bien vouloir prendre quelques minutes pour nous fournir votre référence de réservation, l'adresse e-mail utilisée pour la réservation, votre numéro de téléphone ou votre nom de passager. Cela nous permettra de trouver rapidement l'origine de votre réservation et de la résoudre.
Nous vous prions de nous excuser pour la gêne occasionnée. Nous attendons votre réponse et nous mettrons tout en œuvre pour y remédier en priorité.
Merci et cordialement,
Équipe Relations Clients
Great Experience
19 marzo 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Good price and the team was really good
Good price and the team was really good
4 febbraio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Being able to get prompt and accurate…
Being able to get prompt and accurate information from customer service is a plus that I truly appreciated while using them. Ticket confirmations were prompt too and the followup was great.
3 febbraio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Best service and deal you can ever…
Best service and deal you can ever think of especially the simplest process to do your bookings
29 gennaio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Easy booking process
Easy booking process. I had an issue with the website not accepting my card details, on the third or even fourth try it finally worked. I was close to calling travel junction customer service to ask what was going on with their website connectivity.
11 gennaio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
easy to navigate and use
21 gennaio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Was very easy to book and I got the…
Was very easy to book and I got the confirmation to my email very quickly
16 gennaio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Really helpful agent I spoke to called…
Really helpful agent I spoke to called Sam
16 gennaio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Ease of use and booking was straight…
Ease of use and booking was straight forward. Good booking site
16 gennaio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Risposta di click2book.ca
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Well priced and easy to book
4 gennaio 2025
Non scritta su invito
Risposta di click2book.ca
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.