ClearFibre Recensioni 

Just moved a new flat & found that internet is not working as the router (which is supposed to be new) is defective & I waited for 4 days to receive a new one & after internet is working can't send emails as my IP is listed in Spamhaus

I'll say it again, if you have any options avoid these guys like the plague! I have been trying to get my broadband installed for a month now! A whole month! it's always one excuse or the other last time the engineer forgot a wire and today they have works on their system next week so can't install today. I can assure that next week another excuse would come up, maybe the engineers dog would have died or something. Unfortunately for me, they are the only company able to supply fiber to my flat.

So far its working great for me. Best price for the speedy net with the excellent customer service. Have been using it for more than a year now.

Customer service was very quick to help with clear instructions. They responded to all of my questions.
I have been with Clearfiber for almost 3 years now, and I had no problems whatsoever.

Takes forever to get new router. I have been 1 week now without wifi

Well, I am still waiting for the ClearFibre to be connected as there was a problem with the signal !!!
I hope this will be sorted our soon as I need the Internet Speed for my profession on. Thank you.

I have switched my internet supplier to ClearFibre. I have been using them last 2.5 months. There were few outages and issues on my internet speed from time to time but the customer service was always in contact with me and they did solve all of my issues pretty quick. Even today's outages, I got my internet back again in 20 minutes, they were checking in with me all the time. Really happy with them so far!

It was quick to activate it. And I checked the network speed, both download and upload are stable. Great work team.

The Clear Fiber team has solved my connection issue and taken my urgent need seriously.

Really easy to set up

When things work well it's good value, but support can be extremely difficult to pin down, resolution for issues takes a very long time, promised followups often don't materialise, and chases are sometimes completely ignored.

Awesome service

Everything went to plan. The fitter was v professional, courteous ana tudy

It keeps disconnecting and the internet ain’t that quick

The service is top quality and the customer service experience was handled great by the customer service team 👍

The service is not working. Moved into my new house a week ago and my internet was meant to be set up already. After trying to get it sorted for a week now, there’s still no internet.
The customer service assistants are nice, we are not getting anywhere.

Easy to set up and quick resolution and response times.

ClearFibre network is good, but they failed to provide me with the wifi SSID & Key after the activation of network service.

Took advantage of their offer of a 9 month free period while my existing broadband contract comes to an end. Easy to order, engineer arrived on time and was efficient and pleasant. My wired connection is giving 904 Mbps download and 764 Mbps upload, so very happy with speeds and service so far. All good.

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Update 05/06/25 - ClearFibre connection has been woeful now since 16/05/25 for me and other residents in my building. Since mid May, the internet service has been poor to nonexistent, together with a lack of communication and copy/paste responses from support that have provided no tangible information or reassurance about the problem or a timescale for a resolution. I have cancelled today, despite there being no other FTTP providers in my area. Enough is enough now. As a result, would hesitate to recommend.