Clear Creek Legal Recensioni 

125
TrustScore 3 su 5

2,9

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I have been dealing with serious issues with Clear Creek Legal since May 2023. During this time, one credit card account was placed into litigation, one separate account was sent to collections,... Leggi di più

Valutata 5 stelle su 5

Honestly I was very skeptical at first, had unplanned debt from having an unexpected beautiful baby boy and having to to move etc. Unfortunately all during and right after covid. I must admit they hav... Leggi di più

Valutata 1 stelle su 5

They assigned me an attorney to reach out to when my creditors start contacting me. I have called her MILLIONS of times with no answer or call back. My credits are about to hit collections and my cred... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've been getting endless calls and emails from creditors since I got with Clear Creek Legal, because I had kept up with the bills beforehand. However, it was made clear to me that it would be severa... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

125 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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2,9

Tutte le recensioni

(125)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

I’m able to quickly go online .

I’m able to quickly go online and find my balance, my deposits and if there are any changes to my status on accounts. I didn’t like the short window I had to respond back to an offer that was made. I was at my doctors office and couldn’t get to my phone quickly enough and when I responded I was informed that the deal had gone away. That’s why I’m giving a 4star instead of 5stars.

12 dicembre 2023
Valutata 1 stelle su 5

So many promises made

So many promises made, none of them kept! I asked many questions before I signed on. NONE of the answers were truthful. I've since called with other questions. I was given the answer that seemed to appease me, to only be told 2 months later a contradictory answer! I was told there would be a 6 month review, didn’t happen. I was told I would be contacted and would have to approve any settlements, didn't happen. I received an email telling me a settlement had been accepted. I should have done more research before I made a decision.

15 dicembre 2023
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Risposta di Clear Creek Legal

Dear Cecelia,

We are truly sorry to hear about your negative experience and that we did not meet your expectations. Your feedback is important to us, and we appreciate you sharing your concerns. Thank you for taking the time to leave a review. We have assigned one of our escalated team members to review your account and reach out. We will be in contact soon.

Sincerely,

Clear Creek Legal

Valutata 1 stelle su 5

They assigned me an attorney to reach…

They assigned me an attorney to reach out to when my creditors start contacting me. I have called her MILLIONS of times with no answer or call back. My credits are about to hit collections and my creditors are pissed. Attorneys name is JENNY ROACH. The rep i was talking to has not gotten back to me or bothered switching my attorney. Super unprofessional to assign an attorney who does not get back to you or pick up calls that are important. You pay them monthly and no work gets done.

1 novembre 2023
Non scritta su invito
Logo di Clear Creek Legal

Risposta di Clear Creek Legal

Hello MB,

Thank you for sharing your experience. We're very sorry to hear about your negative experience with our attorney. We will address this issue immediately. Thank you for bringing this to our attention.

Sincerely,

Clear Creek Legal

Valutata 5 stelle su 5

This is not a loan!

I've been getting endless calls and emails from creditors since I got with Clear Creek Legal, because I had kept up with the bills beforehand. However, it was made clear to me that it would be several months before any deals were made. Once I understood that, I could ignore these calls with confidence. Great feeling now that a deal has been struck.

15 dicembre 2023
Valutata 5 stelle su 5

This process was SOOO worth it.

This process was sooo worth it. Clear Creek Legal took control and rocked it. I am so happy that they were there for me, I couldn't have done it myself.
Thank you for your great work. Everyone was so professional and friendly. Always had an answer to my questions.

15 dicembre 2023
Valutata 5 stelle su 5

They give you hope.

Everyone that I speak with with incredible nice and patient. They answer every question with such compassion. They make you feel so much better about the financial situation that you have gotten yourself into. They make you believe in the light at the end of the tunnel.

6 dicembre 2023
Valutata 3 stelle su 5

Unclear information

They seem to not explain things very well. We were never told that they wouldn't negotiate with a creditor until the account was charged off.

13 dicembre 2023
Valutata 5 stelle su 5

Information was clear

Information was clear. Communication was excellent and I could reach someone by telephone during business hours and that person was informative and helpful. The plan delivered as promised and it was highly helpful to financial ease.

12 dicembre 2023

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