Churchill Living Recensioni 

In April, my Mum had a serious fall, cracking her ribs and cutting her head open. She pressed her emergency pendant several times but got no help as she wasn’t close enough to talk to Careline through the intercom. My Dad, who has advanced dementia, tried to talk to them but they ignored him. Eventually, in desperation, Dad dragged Mum to the intercom. They promised to send an ambulance immediately.
Luckily my sister arrived and she was also reassured an ambulance was on the way.
THEY SAT UP ALL NIGHT AND NO HELP CAME!
The next morning, my sister called 999 and an ambulance arrived in minutes.
Churchill have denied they did anything wrong!
This was meant to be a place of safety for my parents and it has been anything but.

My mum had a bad fall and pressed the Churchill provided careline emergency call. They called an ambulance but sent it to the wrong address because their records were not up-to-date. Then they cancelled the ambulance, failed to do wellness checks, called another ambulance, and then later failed to follow-up with my mum for several days.

After we complained their response contained misstatements about timing - including providing us with a log of calls that was not complete, lies about the home manager being on holiday and general obfuscation.

The care centre manager actually had the confidence to tell my sister that she "only looked after the building" and that the residents "weren't her problem."

We'd have moved my mum but the secondary market value for these properties means taking a huge haircut on the price. Sold at 400k, and now worth no more than 350k 3 years later. Only idiots build property that goes down in value.

Maggie at Paddock lodge, went above and beyond, making sure we hit a very tight deadline, and that the whole process of home exchange went smoothly and as painless as possible. Julie the lodge manager has also been very pleasant and helpful

Lockyer lodge Sidford
Stayed in guest suite as we did 2 years ago.
Lovely views of the fields from the well set out and very clean lounge area. There is a couple of book shelving units which are really nice.
The lodge manager Aziza was very friendly and helpful.
Bin room was very clean.very clean throughout the lodge.
The Byes walk to Sidmouth and back is very pleasant and scenic if you are fortunate to do it.
A bus stop right outside really helps for those wanting to go into Sidmouth it on the other side of the road to Honiton or Seaton.
The owners were very friendly that we met.
Still hoping that enough interest can be shown in starting a Book Club to get local authors in to talk to them.

I recently stayed in Atkins Lodge in their Guest Suite.
Beautiful arranged with a good size. The friendly Lodge manager Diana was very helpful explaining all details and making me feel very welcome.

We have recently completed our purchase of a flat in Churchill's lovely riverside development in the centre of Taunton, Riverain Lodge. The journey here, via our sale chain, has been down a long and often rough road. So it is just as well that Aimee Clist, Churchill's very able and tenacious representative, has been there to smooth out those bumps with intelligence and good humour. So, thank you Aimee: we believe we are going to be very happy here - and the good news for you is that you will now see us all the time!

The Lodge manager is very helpful and very pleasant and she's a diamond. There is nothing she can't help you with. She is very good at her job.

Lorraine made me feel very welcome from the first visit to the lodge. She was exceptionally helpful at all stages of the move. Once I arrived at my new home, the lodge manager Aimee helped me get settled and deal with any issues I had. The social calendar is very well organised and has helped me feel part of the community very quickly.

My parents are at Abbots Lodge in Canterbury. Both in their 90's and both determinedly independent.
I so appreciate the care and concern offered by their fellow residents as well as the manager (Mel) to help them through their day-to-day living experiences.

My wife and I moved from Cornwall to Riverain Lodge in Taunton on 28th May 2025. During previous viewing visits prior to our move, we were introduced to Helena, The Lodge Manager. Those moments helped quell any apprehension we may have had over our big move. The Lodge Manager would always be an important person in our future, and Helena's warm and friendly personality played an important part in our decision to make our future as residents of Riverain Lodge. Helena's presence and knowledge of the Lodge and Taunton, continue to help us adjust and settle. She is a gem!

Worthington Lodge in Hythe is exceptional due to the manager Liz who goes above and beyond her duties to help all the residents here.
She really is the heart of the community and cares about her residents. Regularly organising events and coffee mornings to get residents together
It is a lovely atmosphere here
The apartments are nice but plumbing leaves a lot to be desired as does the hot water system but it is in an excellent location near bus routes and shops with the sea and canal nearby for lovely walks
The car park is tiny but as the buses are outside it is not a problem
A very nice place to live.

I would like to say a special thank you to Michelle Hird the Lodge Manager at Gilbert Lodge Beeston. She has gone more than the extra mile for me during the last 10 months to help with settling my aunt into her new apartment and the trauma of her having to go into the local Care Home for respite care. Michelle is an excellent, caring Manager who deserves a 5plus star review. I would also like to thank Tracey Kent who enabled the purchase of the apartment to go through very smoothly and quickly and again she also went the extra mile to be helpful. Thank you both

We could not be more pleased about our experience in buying and moving into our excellent show apartment at Lewis Carroll Lodge, Cheltenham, Glos. Sales executive Abbie and manager Yan have been incredible in helping us to settle in and fellow apartment owners have been very welcoming and friendly. We would recommend Churchill Living to anyone.

We first viewed Beck Lodge just before Christmas 2024, when we met with Vivien and Lisa they made us feel at home and were very attentive to all our needs. We moved in late January and had no issues with the moving process, as the team were very efficient and helpful. Since being here we’ve continued to be well looked after by the whole site team, Sue has been excellent and make our family welcome when they visit. So far so good

I visited Peel Lodge with my parents as they are looking at moving to retirement living. Jackie was so helpful and kind, both during our initial contact and our tour of the Lodge. She was thorough in explaining all the options available and took the time to understand their needs and concerns. The lodge is beautiful and well maintained and the staff we came in to contact with were helpful, professional and welcoming.

Friendly helpful managers. Feel safe and secure. Great activities, excellent gardens. Ample parking, good selection of properties to buy or rent. Warm apartments and communal areas.

I was really impressed with my meeting with Andrea, based at Headley Lodge in Ashtead, she was so thorough with the way the scheme worked, very friendlyandprofessional.
Thank you Andrea

After living in my large rural property for over 40 years, the steps & overall maintenance started to become too much and a worry for my family. My sons and I came to view Riverain Lodge, and thought it was the perfect match for what I needed. I still very much enjoy walking, socialising, getting out and about but being close to everything without the chores, garden and steps was what I needed. The overall Churchill package which helped me move, I wouldn't of been able to do it without, Jane @ Senior Move Partnership was outstanding, nothing was ever too much trouble, she got rid of so much of my belongings & went the extra mile even being at the Lodge on my move day to unpack everything, finishing by setting my TV up working later than her normal hours. Britannia Removals which again is part of the Churchill Package included in the purchase price of my apartment, were faultless. I really wasn't looking forward to moving in a way but they put my mind at rest & made everything seem so simple. Aimee the Sales Executive offered a very personal & genuine service, keeping in close contact all the way though & now I live here at the lodge, we often enjoy a chat in the beautiful gardens. Now I am settled, Riverain Lodge is a lovely place to be & it has given me what I need, I don't have to drive to get to places & I'm enjoying the social life here, including Fish & Chip Friday which is very popular!

I visited Beck Lodge in Hampshire with my mother-in-law who is looking for a retirement home. We were introduced to Vivien in the welcome suite who was helpful, professional & caring. Vivien answered all of my mother-in-law’s questions whilst showing us 2 properties on the ground floor, which was requested by my mother-in-law, as she wants some open space/a patio as well as the gardens, outdoor patio, guest suite & other amenities. We were both so impressed with the building, especially the owner’s lounge & walk in wardrobes in both homes. We had been invited to a ‘fizz & canapés’ afternoon with a lovely singer by Vivien when I called to request the viewings. We were very impressed with Vivien’s knowledge & ability to make us feel welcome.

I will be completely honest. I visited Manns Lodge, Cranleigh, Surrey, with my 91 year old mother, a few months ago, out of curiosity. My mother is still fully independent, fortunately, and not suited to what's on offer at Manns Lodge. When the time comes she will be better suited to a live in carer at home. The staff were pleasant and the appartments nicely finished. I was disappointed to learn that there is only one alert button in the bathroom, of the one bedroom, and it is situated by the floor near the entrance to the shower. I may have missed a second one of course, but, don't think so. Apparently it is there due to the likely chances of slipping whilst getting out of the shower. I am a plasterer and found the painted breeze block walls on the staircases, industrial and certainly not high end. The prices for these appartments are extremely high and you would expect high end finishing throughout. At the time of the visit, there was no gated entrance, maybe this will come in time. My overall honest assessment is that whilst they may suit some perfectly, the location for example is excellent for a short walk to local shops, they are difficult to resell and on this fact, I cannot recommend