Churchill Living Recensioni 

578
•
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Life decided it was the time to downsize: We were fortunate to find Baker Lodge, providing us with an apartment that fits with the lifestyle we desired. The cherry on the cake was the Sales Executiv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From first viewing of the new Barum Lodge through moving in and settling down, the whole Churchill team (Gina in particular) have been there on hand to ease the legal, administrative and practical pro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My husband & I had considered downsizing in a couple of years after visiting a Churchill Lodge with a friend. Due to Alan’s health we decided to bring this move forward. We looked at other... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

When my husband and I first approached Churchill Living, about a move to Barum Lodge Barnstaple into one of their luxury apartments, where we meet Gina, Elaine, Martin, Jack (Lodge Manager), who all... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Casa di riposo
  2. anche in
  3. Complesso residenziale per anziani
  4. Fornitore del regime pensionistico
  5. Impresa di costruzioni

Scritti dall'azienda

Churchill Living build one and two bedroom properties exclusively for the over 60s. Churchill create thriving communities that offer an enhanced lifestyle, peace of mind and freedom to live life at its best. With over 20 years experience in the industry trust us to provide a quality aparmtent that you can be proud to call home!

Scritti dall'azienda


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

578 recensioni

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,7

Tutte le recensioni

(578)

131 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mum recently moved into independent…

Mum recently moved into independent living, and Mandy has been fabulous going above and beyond to facilitate Mum’s needs. Thank you

14 agosto 2026
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Risposta di Churchill Living

We are very glad to hear that your mum's move has been a positive one for both of you, thank you for taking the time to share such great feedback.

Valutata 5 stelle su 5

Moved into Avon lodge southbourne a…

Moved into Avon lodge southbourne a year ago. Want to say a massive thank you to Kim the fantastic manager here.
Always available and happy and friendly. Has made my experience here memorable.
Highly recommended.

13 agosto 2026
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Risposta di Churchill Living

This is lovely to hear, thank you for sharing such positive feedback and we will be sure to pass on your kind comments to Kim and the wider team.

Valutata 5 stelle su 5

We moved into spitfire lodge…

We moved into spitfire lodge Southampton in July and wished we had done it before
Everyone is so friendly and welcoming
Tammy and vivien couldn’t do more for you they go up and beyond.
They are always there if you need something
We would recommend Churchill living to anybody

12 agosto 2026
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Risposta di Churchill Living

Thank you for taking the time to share such positive feedback, we are very glad to hear that you have received such a warm welcome at Spitfire Lodge and that you are settling in so well thanks to Tammy and Vivien's support.

Valutata 5 stelle su 5

Bond Lodge

We are moving my mother into bond lodge and are really pleased with the service and help with all aspects of the requirements needed. Sally has been very helpful with everything and also Alison on our first visit.

11 agosto 2026
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Risposta di Churchill Living

This is great to hear, thank you very much for the positive feedback and we wish you all the very best with your mother's move.

Valutata 2 stelle su 5

Be careful what you wish for!

Ideally. situated , but be careful what you wish for .
Once you've paid your money the service disappears
Disappointing lodge
Otter Lodge Honiton

7 agosto 2026
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Risposta di Churchill Living

We are very sorry to hear of your disappointment. We always strive to provide the best possible service and value for money.

Valutata 5 stelle su 5

Welcomed by Gemma

Welcomed by Gemma, Sales Executive at Mere Lodge, Diss. Gemma was friendly and helpful, and helped us understand our options followed by a tour of some of the available properties.
Gemma gave us all the information we thought we needed and a lot more.
A really helpful discussion

7 agosto 2026
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Risposta di Churchill Living

It's great to hear that you had such a positive discussion with Gemma, thank you very much for the feedback which we'll be sure to share with her and the team, and we hope to welcome you back to Mere Lodge again soon.

Valutata 5 stelle su 5

Excellent support and help from the…

Excellent support and help from the onsite sales staff in particular Martin and Gina as well as others, during opening discussions to reservation fee and finally purchase.

5 agosto 2026
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Risposta di Churchill Living

Thanks very much for this positive feedback, it's great to hear that you received plenty of help and support with your move. We hope you're enjoying life in your new apartment!

Valutata 5 stelle su 5

An example of Churchill Living

Jean and I had the pleasure recently to visit OTTER LODGE at Honiton where we stayed for three days in the lovely guest suite. We were greeted by the manager Tina and immediately felt like VIP’s soon realising Tina was our very first contact with Churchill some five years ago at Sidford Lodge we were very impressed and later bought into Riverain Lodge Taunton.
Our visit was made really enjoyable with the hospitality received also being involved with a Churchill Living photo shoot for the three days whilst there meeting several friends in our Churchill family all of us enjoying many moments of laughter and happiness.
Our thanks to Tina and staff for making us so welcome to Otter Lodge with memories that will remain for ever.

3 agosto 2026
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Risposta di Churchill Living

Thank you very much for taking the time to share this lovely feedback, we're very glad you enjoyed your visit to Otter Lodge!

Valutata 5 stelle su 5

Happy move

We moved in to Holyshute Lodge in April and we love being in our new apartment. Everyone has made us feel welcomed. Amanda, the lodge manager is fantastic. She is so approachable,friendly and supportive,a great representative of Churchill Living. It makes such a difference having someone who is cheerful and obviously loves her job. We felt really settled very quickly and happy we made the move to Holyshute Lodge.

3 aprile 2026
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Risposta di Churchill Living

Thank you very much for this positive feedback about Amanda and your new apartment at Holyshute Lodge, it's great to hear that you've been made to feel so welcome!

Valutata 5 stelle su 5

I had a lovely chat with Jo the manager…

I had a lovely chat with Jo the manager at Cavendish Lodge in Glastonbury. She was so friendly and knowledgeable. The atmosphere was welcoming and the gardens are beautiful too..

23 luglio 2026
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Risposta di Churchill Living

Thank you Honor, this is great to hear and we hope to welcome you again very soon!

Valutata 5 stelle su 5

An A1 Churchill Sales Executive

I spent two hours with Jemma at the Churchill site in Diss. She is extremely good at her job. Not only is she very pleasant, well informed and calm, I never felt hurried in any way. I was encouraged to return to continue with our discussion, at any time.
I shall be making an appointment, to revisit the site this week, to verify a few points. She is a definite asset to the Churchill sales team.

24 luglio 2026
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Risposta di Churchill Living

This is great to hear, thank you very much for the feedback and we'll look forward to welcoming you back again soon.

Valutata 5 stelle su 5

Engelmann Lodge - Saffron Walden

Renting an apartment at Engelmann Lodge through Churchills proved to be an exceptionally smooth and rewarding experience from start to finish. From our very first enquiry, looking for an apartment for my 81 year old dad, Maggie and the Churchills team demonstrated a high level of professionalism, responsiveness, and genuine care and commitment to ensuring everything went seamlessly.

The viewing process was well-organised and informative, with Maggie, taking the time to answer all questions and provide helpful insights about both the property and the surrounding area. Engelmann Lodge itself made a fantastic first impression—newly built, modern, and thoughtfully designed—making it an easy decision for Dad to move forward.

What really stood out throughout the process was Churchills’ attention to detail and proactive communication. The application and referencing stages were handled efficiently, with clear guidance at every step, removing what can often be a stressful part of renting. Any queries we had were addressed promptly, and we always felt supported and kept up to date by Maggie, Ryan and the team.

Dad's move-in day is this week (18th June) and everything has been ready exactly as promised. Dad is very much looking forward to moving into his new apartment and we have piece of mind that he will settle in and become part of a wonderful community at Engelmann Lodge.

Overall, Churchills delivered a rental experience that was not only professional and efficient but also genuinely customer-focused. Their thoughtful approach made the whole process for Dad moving into Engelmann Lodge easy and enjoyable, and we would highly recommend them to anyone looking for a reliable and positive lettings partner.

15 giugno 2026
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Risposta di Churchill Living

Thank you so much for taking the time to share such positive feedback about your Dad's move to Engelmann Lodge. It's great to hear that you received so much help and support from the team and we'll be sure to share your kind comments with them. We hope your Dad will enjoy many happy years in his new apartment!

Valutata 5 stelle su 5

Moving into Engelmann Lodge

Moving into Engelmann Lodge was the easiest and less stressful than any other move we have done. Flat was ready and the removal company could unload straightaway with someone there to direct where to put the furniture. The Sales Manager, Maggie, gave us a great welcome and provided a nice lunch! Everyone been very helpful since then

19 giugno 2026
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Risposta di Churchill Living

Thanks very much for taking the time to share such a positive review, it's great to hear that your move went so smoothly with support from the Churchill team. We'll be sure to share your kind comments with Maggie and we wish you every happiness in your new apartment.

Valutata 5 stelle su 5

We are so grateful for the care and…

We are so grateful for the care and support shown from Maggie, at Churchill’s development Engelmann Lodge, in Saffron Walden.
It has made our mum’s move to a rental apartment much smoother than anticipated, particularly with help negotiating all the forms; the communication between Maggie and the rental team was super, always with a smile, whether face to face, or over the phone.
Thank you so much.
Lisa and Claire.

17 luglio 2026
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Risposta di Churchill Living

This is great to hear, thanks for sharing such positive feedback about your mum's move. We'll be sure to pass on your kind comments to Maggie and the rental team. Thank you!

Valutata 5 stelle su 5

My mother has recently moved to…

My mother has recently moved to Thackeray Lodge, Fareham and I have to say that the whole experience was, and is, positive. The help and guidance she received from Churchill prior to the move to the continued assistance she has received from Amanda, lodge manager. Mum has settled really well and loves it there, Amanda seems to be 'superwoman' and really involves herself with the residents, building a strong community and resolves many and varied issues. I can't think of a negative thing to mention. Very happy and satisfied knowing Mum is safe and secure.

19 luglio 2026
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Risposta di Churchill Living

Thank you so much for sharing this positive feedback about your mother's move, it's great to hear that it has been such a positive experience for her and for you. We'll be sure to pass on your kind comments to Amanda the Lodge Manager.

Valutata 5 stelle su 5

Spitfire Lodge - a fantastic experience!

I would like to thank Vivien Bartlett for the help that she gave me while I was considering moving into Spitfire Lodge, Portswood, Southampton. She answered all of my questions quickly and accurately, and made the whole decision making easy and enjoyable. She was also delghtful to deal with.

I moved in recently, and have found Spitfire Lodge a most enjoyable place to live. The staff and other residents are helpful, supportive and lovely to talk to.

In view of my excellent experience, I have no hesitation in awarding 5-stars to the staff and residents of Spitfire Lodge.

14 luglio 2026
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Risposta di Churchill Living

This is great to hear, thank you very much for taking the time to share such positive feedback and we wish you a very happy future at Spitfire Lodge!

Valutata 4 stelle su 5

I have lived in my beautiful apartment…

I have lived in my beautiful apartment for 4+ years. We have a wonderful manager who goes over & above to help. I love living here in Cowbridge & we are just 40 mtrs off the lovely High Street. That's all good. However despite raising concerns on 2 occasions over the lack of security & the possibility of installing CCTV. I have got nowhere. I have recently spoken to a person smoking drugs in the car park, we have had a person exercising his dog in our garden, a vagrant bunked down in the buggy shed. A flyer came through the door 2 weeks ago at 8am, which begs the question how did they get in. We hVe several residents with ongoing dementia. If they wander out we will never know where they are if we can't view when they left the building. I could go on. So Churchill. When you build apartments especially for elderly residents, wouldn't your first priority be for their safety. We sadly don't live in the world I grew up in.

16 luglio 2026
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Risposta di Churchill Living

Thank you very much for your positive feedback, it's great to hear that you enjoy living in your apartment with the help and support of your Lodge Manager. We completely understand and sympathise with the concerns you have raised. The safety and security of our residents is of the utmost importance to us and we take our responsibilities very seriously in this regard. A secure door entry system and a 24 hour emergency Careline system are integral features of all Churchill developments, as well as the regular presence of our Lodge Manager to oversee the day-to-day running and security of the site. We keep site security under constant review, we have taken your suggestions into consideration and senior managers have discussed them with you at length. Our approach would always be to consult with owners to ensure that any measures taken are proportionate. Please be assured we take your concerns very seriously and will continue to keep this situation under review.

Valutata 5 stelle su 5

I moved into bourne lodge in December…

I moved into bourne lodge in December 2025.
The move went very well and the services of Britannia were excellent the staff were friendly, helpful and courteous.
The Churchill staff consisting of lodge manager, barry Sales manager, Lisa maintenance Staff consisting of Tony Davis Matt and his colleague are friendly, knowledgeable and helpful with nothing too much trouble is am really pleased i have moved here, however, I have two issues which I feel interested possible residents should know.
Car parking is not really catered for and out of 33 flats there are only 13 possible places on a first come first served basis with no allotted car parking space for each apartment and it is suggested that parking permits are purchased from local authority for possible off site parking.
Also, the kitchen sink unit is cheap and nasty quality and difficult to keep clean.
Considering the price of the apartments which is not cheap, i find this disappointing.

14 luglio 2026
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Risposta di Churchill Living

Thank you very much for your positive comments about your move and the support you received, this is great to hear and we'll be sure to share it with the team. We keep our specification under constant review and will of course also take on board your feedback about the kitchen sink and bear it in mind for the future. In terms of car parking, we often find that after moving into a Churchill apartment, close to the heart of town and within walking distance of everything they need, many of our residents decide they no longer want the expense or hassle of keeping a car. For those who do decide to keep a car, the parking situation would always be made very clear prior to their decision to move, as we trust it was in your case. Thank you again for your positive review!

Valutata 5 stelle su 5

Visited Mere Lodge and wanted to say…

Visited Mere Lodge and wanted to say how kind and compassionate Gemma is. An absolute bonus for Churchill to have Gemma on board.

11 luglio 2026
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Risposta di Churchill Living

Thank you very much for the feedback, it's always nice to hear positive comments about our colleagues and we'll be sure to share your kind words with Gemma and the team.

Valutata 2 stelle su 5

Don’t buy

Once Churchills have got your money they don’t care.
Even remedial work which should have been in the construction budget is charged to the owners maintenance budget.
Any items such as kettles and tea pots cannot be bought with petty cash through Amazon, they have to be bought through approved suppliers at, at least 2X the price

10 luglio 2026
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Risposta di Churchill Living

We're very sorry to hear that you're unhappy with the service you're receiving. If you'd like to get in touch with us directly at feedback@crl.co.uk and let us know some more details we'll be happy to address your concerns.

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