From the moment I placed my order until I received it, the team kept me updated at every step. They even followed up afterward to make sure I was happy with my purchase. I have to say, the foot massag... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
What can I say ? nothing but respect for the outstanding customer service I bought the soul mate foot massager after 3 months of use I encountered a small problem which the team at chill chair quickly... Leggi di più
I could not be more pleased with my experience with Chill Chair. Every time I’ve reached out with a question or concern, their team has been incredibly responsive and genuinely focused on helping. Th... Leggi di più
We ordered our first sole mate foot massager last Feb for my neuropathy &planter fasciitis oh my goodness it did wonders for both. I use it regularly AM & PM . It just suddenly quit & Chill Chair got... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Informazioni di contatto
Stati Uniti
- support@chillchair.com
- chillchair.com
Ha risposto al 41% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Return process
I sent the chair back as it didn’t fit my needs. The return process was difficult since it’s a bulky chair. If you anticipate a possible return, keep the original box and styrofoam packing because it costs $150 to get new box shipped to you if you no longer have the original. Once returned, it took about 3+ weeks to get a refund credited back to my card. Customer service was polite and helpful all along the way. They sent videos to help dissemble the chair, which was very helpful.
Great customer service
Quick response and zero push back on broken part.
Great chair
Great chair, unfortunately I had to return it. The massage options were very good. Because I have a standing desk, the chair was too low for my needs. Customer service was effective in the return process.
Chair is AWESOME
Chair is AWESOME!
It is constructed well, easy to assemble and massage feature is relaxing and addictive. Customer service was helpful and responsive, when I missed the plug on the bottom of chair to get it working.
Great Purchase!
Excellent experience with Chill Chair
Excellent experience with Chill Chair. First and foremost the chair give a massage as good as a chair 5x’s its cost. 2nd the quality of the chair is great and it’s not easy to find good quality office chairs. 3rd the customer service is there when you need it and does the right thing
Wow- Chill with the best! Love this chair!
Wow! Worth the purchase. Best thing in my office hands down! Makes the high stress work day so much better! Love the elegance and look and especially my monthly massage expenses reduced to almost nothing. Appreciate the customer service response. I’d say it’s actually a savings! :) chill on y’all!
Oh but wait, this is not just a massage chair it is my office chair!!!
Just received my Chill Chair today, and LOVE it! Loved it so much that I bought another one for my home office. Will be buying another for my Florida office as well! Absolutely amazing. The massage feature is strong and actually massages your back and neck unlike other massage chairs. Oh but wait, this is not just a massage chair it is my office chair!!! The orange leather color is rich and the chair itself seems to be built to last. Thanks Gals and Guys at Chill Chair!
Outstanding customer service
Outstanding customer service. The support team was able to help me out with an issue on the same day I sent them an email. Very reliable and stress free process.
Amazing customer service!
Amazing customer service!
Flawless delivery and got an email from Ray - who exchanged further emails with me with some questions and responded super quick even over a holiday weekend ! Really impressed with this company
Great Chair and Great Customer Service
Max and the team at Chill Chair are the best! I ordered a chair and had some questions about the color. They responded right away and were super helpful with a solution. So much so that we ordered a second chair! Great product and great customer service!
Damaged Chill Chair replaced quickly
Chill Chair arrived with obvious damage from shipping. There was a gash in the corner of the box and puncture hole in the fabric of the chair back. I sent photos to Customer Service and Rey contacted me and said a replacement chair was on its way. It arrived in a few days in perfect condition. Great customer support!
Comfort and Quality in a massage chair made for the office
My wife works from home and spends a lot of hours at a desk in front of a computer. This chair has been an amazing addition to the office. Not only does the chair offer great back support, it has a built in massage therapist that only takes a break when you tell it to.....lol.
Beside the chair being comfortable, it also reclines into a comfortable and relaxing position and even includes a retractable foot rest that allows you to put your feet up while you relax. The control panel offers 4 different massage settings that allow you to get the exact level of massage you want. The massage mechanism also moves up and down so you can get a custom massage no matter how tall or short you may be. My wife absolutely loves the chair and looks forward to the breaks and the neck massage. My recommendation is to treat yourself to a chill chair, you will not be disappointed.
Customer service is 11/10
Customer service is 11/10, and I haven’t even received the chair yet! Had a question for Chill Chair, and they responded so quickly and were very helpful. Cannot wait to surprise my husband for Christmas!
The customer service is courteous and…
The customer service is courteous and prompt and the Company really cares about its customers.
Excellent massage chair
The chair was better than I expected! Would definitely buy again!
Chill chair customer service is great
Chill chair customer service is great. They are very proactive and I have enjoyed dealing with them. Honestly nothing negative to say about their team. Great job.
The customer support went above and…
The customer support went above and beyond and was incredibly speedy. I am the CEO of a company and I hope my support team is only half as effective as Chill Chair was and my customers will be ecstatic.
Customer Service Is 10000
Customer Service Is 10000
I havent actually got my chair, but as a small business owner I am leaving this review because of how diligent their service is. Friendly, Quick to respond, Professional. Delay in the delivery but excited to get the chair, and the service is worth the wait, and hopefully the chair is too! Thanks Rey.
The Chill Chair is an absolute…
The Chill Chair is an absolute game-changer! Its ergonomic design provides unparalleled support for my back, neck, and shoulders, ensuring a perfect posture during extended sitting. And let's talk about the massage function - it's pure bliss! The gentle yet invigorating massages melt away all my stress and tension, leaving me feeling rejuvenated and ready to take on the world. Not to mention, the level of comfort this chair offers is beyond compare. I could lounge in it for hours without feeling any discomfort. I can't recommend the Chill Chair enough - it's the epitome of relaxation and luxury! Matt and Rey are simply put AMAZING!! I can honestly say it is very rare that I have ever had the level of customer service and satisfaction that I have had with these two. I have recommended this chair to all of my coworkers, and planning on getting one for my brother as well. The whole family used it when they came for a visit.
The customer service is excellent
The customer service is excellent. Rey was on top of my issues.
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