From the moment I placed my order until I received it, the team kept me updated at every step. They even followed up afterward to make sure I was happy with my purchase. I have to say, the foot massag... Leggi di più
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Scopri cosa dicono le persone
What can I say ? nothing but respect for the outstanding customer service I bought the soul mate foot massager after 3 months of use I encountered a small problem which the team at chill chair quickly... Leggi di più
I could not be more pleased with my experience with Chill Chair. Every time I’ve reached out with a question or concern, their team has been incredibly responsive and genuinely focused on helping. Th... Leggi di più
We ordered our first sole mate foot massager last Feb for my neuropathy &planter fasciitis oh my goodness it did wonders for both. I use it regularly AM & PM . It just suddenly quit & Chill Chair got... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Informazioni di contatto
Stati Uniti
- support@chillchair.com
- chillchair.com
Ha risposto al 41% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Absolutely love this chair
Absolutely love this chair. Shipping was very fast. The first chair I received was broken and I contacted customer service. 5 stars as well for customer service. A replacement was sent the same day and I had it two days later. Once I got it set up I used full body mode and it was brilliant. I highly recommend the chill chair and this company.
BEST DESK CHAIR EVER
The Chill Chair is the best desk chair that I have ever owned! It has so many massage choices for your back and even your butt! I never knew it had a butt massage feature when I bought it! Another bonus is that it can be turned into an instant recliner when your pull out the footrest. I like the fact that this chair does NOT have rubber on it because of an allergy that I have, that is a rare find for someone like me. This chair is comfortable and attractive! I get many compliments on the Chill Chair! You can also buy the "sole mate" which is a matching footstool that massages your feet. Go ahead and buy the Chill Chair because your back and butt will be happy!
Sole mate
Very happy with our sole mate purchase. I bought it as a gift for my husband's birthday and he loves it. Delivery (to UK) was very quick and I found the customer services team incredibly helpful when I had a couple of questions. We'd definitely recommend the sole mate
I am really struggling to like this…
I am really struggling to like this chair, and I wanted to so much. I wish I could talk to someone about my concerns, however that appears to be impossible in the UK. Firstly I find the chair incredibly harsh and extremely painful on my spine with the cover off and not very good with the cover on. The rollers are very unforgiving and do not appear to be adjustable? I think I may have waisted a lot of money on a massage chair that just grinds up and down my spine and leaves bruises and discomfort. I do not know how people find this relaxing or even comfortable
I had a fantastic experience with Chill…
I had a fantastic experience with Chill Chair’s customer service rep Emma. From the moment I reached out with a question, their team was quick to respond, incredibly polite, and genuinely helpful. They made sure all my concerns were addressed and followed u I had a fantastic experience with Chill Chair’s customer service. From the moment I reached out with a question, their team was quick to respond, incredibly polite, and genuinely helpful. They made sure all my concerns were addressed and followed up.
This chair is amazing
This chair is amazing. Having that 10 min massage is life changing at work. The orange is more terracotta and perfect with cherry wood. The only negative with the chair is the seat is a bit to firm.
WOW!! Soul Mate is AMAZING!!
WOW!!! Excellent Service!!
I ordered my Soul Mate on Saturday and also sent an email asking if they could possibly have it delivered to me on Tuesday as it is my only day off.
It’s Tuesday and it’s just arrived!!!🤩🤠 so impressed, but that’s not all!
This foot massager is so strong! Love it and I’ve only used it on the lowest setting so far!
I ordered white as not a great colour selection, but was pleased to see it is more of a very light gray and so perfect colour for my living room.
Hats off to you Chillchair and team! You are so responsive, deliver and great quality product!!!!
I will get so much use out of this!
Highly recommend- you won’t regret it! 😊
Customer service is very responsive.
Chill chair rocks!!
Chill chair rocks!!! I got the white one which goes really well with my office decor. It was delivered quickly and installation was a breeze. The different types of massages really help in relaxing you. I like the knead+tap mode. They have a fantastic customer service team willing to jump in and help should you have questions and need help. Special kudos to Rey from the customer service who will take care of you no matter what. Couldn’t be happier with my purchase. Highly recommended.
BUY THIS CHAIR
BUY THIS CHAIR! I originally had the XChair and was underwhelmed with its “massager.” I came across this chair and knew I needed to give it a try, especially given the risk free trial. As soon as I sat in it, it’s way more comfortable. You just melt into it but still have support. And then the massage feature is a game changer. Nothing wimpy about it at all. GET THIS CHAIR!
What a wonderful desk chair
What a wonderful desk chair. Has all the funcions you would want.
The back massage, is much stronger than anticipated which I love.
I don't think I will ever switch from this chair.
i love my chair i was hoping the…
i love my chair i was hoping the massage would be good and i was pleasantly surprised. It pinches your neck and just knows all the right points to hit on your back. The ability to lay back and work in different positions, allows strain on your back to be lessened.
I'm so happy with this purchase
I'm so happy with this purchase. I live with chronic illness and work from home. The pain relief the chair has given me on a daily basis after only having it a week is unreal. As someone who spends most of the day at a desk this has been a valuable investment. I am one very happy chappy. It's a magical chair! The customer service was very responsive to all my questions during the delivery period, big thank you to the chill chair team :)
Its a cool massage office chair but
When i bought it i was hoping for it to be good at massaging and being a chair. Theres no problem on its main thing which is massaging. but for me, it is only ok as a chair. like it is comfy to sit at but the arm rest is too low for me and cant be adjusted. the height makes sense if your just sitting on it but when i work on my laptap for example the armrest becomes too low and my arms have no where to rest at. The chill chair customer support did try to help me on fixing my arm rest problem with it
super frustrated
super frustrated. Despite reviews this is NOT easy to put together! It’s is very heavy and unless you’re young or strong it’s hard work.
It is a nice massage but uncomfortable as a chair and not ergonomic.
I’ve been trying to pull it apart to send back. 3 people have tried and it’s impossible. We’ve watched videos and almost hurt ourselves trying. It will not come apart! This has been going on for 3 weeks.
They are refusing to send a return label because the pole is impossible to remove! They want me to get a handyman to pull it apart which will cost $200 and they’re refusing to pay for it!
The trial is NOT risk free!!! The support is delayed and in USA time- the Australian support is non existent.
Do not buy unless you want to pay $1500 for a chair that’s not suitable as an actual office chair!
Fantastic customer service. Thanks Rey!
I had issues with my delivery but Rey in customer service helped me every step of the way. Any questions I had were answered straight away and followed up. I love my product and would highly recommend Chill Chair as a company. Thanks heaps Rey!
Great for lower back pain.
I purchased the Chill Chair to help with back issues caused by my workouts. While there was a slight delay due to customs, the customer support team kept me informed every step of the way, which I really appreciated. Once it arrived, the experience was absolutely worth the wait—the massages have been incredible and have completely relieved my back pain. Thanks to this chair, I can now work out more frequently without discomfort.
If you’ve ever considered getting a full-sized massage chair but don’t have the space, this is a fantastic alternative. I also picked up the Solemate, which they offered me a great deal on when buying both together. It’s not only amazing for foot massages but also ergonomically designed for sitting.
Overall, this has been a worthwhile investment, and I highly recommend it to anyone dealing with back pain.
Chill chair rocks!!
Chill chair rocks!!! I got the white one which goes really well with my office decor. It was delivered quickly and installation was a breeze. The different types of massages really help in relaxing you. I like the knead+tap mode. They have a fantastic customer service team willing to jump in and help should you have questions and need help. Special kudos to Rey from the customer service who will take care of you no matter what. Couldn’t be happier with my purchase. Highly recommended!
Do not buy. They don’t send the chair!!
Purchased a chillchair and received no communication regarding the order. I had to email to ask when it was being dispatched, and they replied saying it had been sent. It is now 3 weeks since date of purchase and nothing has arrived, no tracking provided, and most notably, NOT A SINGLE RESPONSE via email. I have emailed them multiple times to ask for an update and they have completely ignored my emails; gave them ample time to respond and haven’t heard back over the course of a couple of weeks. I wouldn’t trust their return policy either, if they won’t even deliver the product.
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