From the moment I placed my order until I received it, the team kept me updated at every step. They even followed up afterward to make sure I was happy with my purchase. I have to say, the foot massag... Leggi di più
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What can I say ? nothing but respect for the outstanding customer service I bought the soul mate foot massager after 3 months of use I encountered a small problem which the team at chill chair quickly... Leggi di più
I could not be more pleased with my experience with Chill Chair. Every time I’ve reached out with a question or concern, their team has been incredibly responsive and genuinely focused on helping. Th... Leggi di più
We ordered our first sole mate foot massager last Feb for my neuropathy &planter fasciitis oh my goodness it did wonders for both. I use it regularly AM & PM . It just suddenly quit & Chill Chair got... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Informazioni di contatto
Stati Uniti
- support@chillchair.com
- chillchair.com
Ha risposto al 41% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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From the moment I placed my order until…
From the moment I placed my order until I received it, the team kept me updated at every step. They even followed up afterward to make sure I was happy with my purchase. I have to say, the foot massager has been great. Since I’m always on the move, being able to sit back, relax, and unwind has been amazing.
Lots of money for a crooked chair that…
Lots of money for a crooked chair that they replaced with a chair with a defective massaging mechanism. It clunk every few seconds as it travels up and down the back. Provided video with sound and they claim it is normal operation. Just want my money back at this point. Customer service is terrible that it is all by email with no way to talk to anyone.
Great!
Fantastic service from this company. Very efficient and great product
5 star
What can I say ? nothing but respect for the outstanding customer service I bought the soul mate foot massager after 3 months of use I encountered a small problem which the team at chill chair quickly resolved for me . I couldn’t be happier ,Great company to deal with .
So disappointed in this chair
So disappointed in this chair. After 2 months it stopped working. Very uncomfortable for sitting long hours. Seat is hard and very uncomfortable. Massage was nice when it worked. A complete waste of money.
I recently bought the Chill Chair and…
I recently bought the Chill Chair and overall I’m really happy with it. The biggest thing for me is the footrest and recline — that part is honestly a game changer. It makes it super comfortable when I’m taking breaks, watching content, or just relaxing between work sessions.
The massage rollers are a nice feature too. They’re not as strong as a full massage chair, but they definitely help with tension, especially after sitting for a while. I wouldn’t rely on it as a full replacement for a massage chair, but for an office chair it’s a solid addition.
For actual work, I’ve found it’s best when sitting upright, and then using the recline/footrest when I want to relax. It’s more of a hybrid chair — part work chair, part relaxation chair — and it does that pretty well.
The price is definitely on the higher side, but if you’re looking for comfort and a chair you can both work in and chill in, it’s worth considering. So far, I’m satisfied with the purchase.
Really impressed with the Chill Chair
Really impressed with the Chill Chair, super comfortable and the massage function is a genuine standout, especially after a long day. It feels well built and easy to set up, and I’ve found myself using it more than expected. Overall, a great balance of comfort and practicality, definitely worth it.
Great product
Great Product and Customer Service
Great product and great overall customer service!
Their customer service is spot on
Their customer service is spot on. We had an issue with the foot massager and the company sent a quick replacement when the fault was found. No questions asked.
Brilliant performance
Absolutely prompt delivery.Excellent customer service and the soul mate foot massager is fantastic. Our whole household is more than happy with this purchase. Highly recommended for tired feet
Great products and customer service!
Great product (Sole Mate) and great customer service! I look forward to purchasing the chill chair next.
lovely foot massage
Product is great
Product is great. Feet feel awesome after each use. Customer service is even better,
Good customer service
Cleo was so helpful with my concern and very reliable.
Excellent customer service
We had a fault with the Solemate foot massager and the response from Chill was exemplary.
They answered emails within hours, were helpful, concerned and in a replacement was received within 2 days of confirmation of the fault.
For me this indicates complete faith in their product and genuine concern for their customers.
Outstanding Customer Service and an Excellent Foot Massager
I had a great experience with Chill Chair from start to finish. After placing my order, I realized there was a promotion that I had missed during checkout. I contacted their customer support, and they immediately honored the discount and refunded the difference. That level of responsiveness and professionalism is rare these days and very much appreciated.
I received the foot massager 3 days ago and I truly love it. The quality is excellent, and it provides a very relaxing and effective massage. As someone who works long hours on my feet in the wellness and skincare field, I can already tell this will become part of my daily routine to help with circulation and relaxation.
Great product and exceptional customer service. Highly recommended.
Yasmira
Love my new chair and ottoman
Love my new chair and ottoman. By far the best chair I’ve had. The massage is amazing. Customer service is an A+! Appreciate the communication.
Incredible customer service!
I could not be more pleased with my experience with Chill Chair. Every time I’ve reached out with a question or concern, their team has been incredibly responsive and genuinely focused on helping. They’ve gone above and beyond to make sure I was taken care of. It’s refreshing to see a company that truly stands behind its products and delivers this level of service. A great example of what quality and customer care should look like.
And more importantly my feet feel great!
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