Chery Industrial Recensioni 

item did not ship, poor customer communication. trying to get my money refunded. will be reporting to Better Business Bureau. i have received the run around where my order is even though i have paid in full. given false fed ex tracking numbers as well. Use a different company.

Thanks the gate looks great and showed up perfect the proses went good

Product ok, you they will spam your email after you purchase anything from them.

Delivery driver contacted updated me delivery was easy

Very easy ordering process.
Great online customer service.
delivery was ahead of schedule and driver did excellent job.

Process was fast and easy! I was notified when product arrived! I highly recommend this company.

So far, we are dissatisfied with the units we purchased from Chery Industrial.

We purchased three bathroom/shower units and one double toilet unit.

The units appear to be sturdy, but we have immediately discovered a number of defects and problems.

First, the plumbing from the toilets to the exterior of the units have large gaps, allowing for ingress of dust, rodents, etc.

Second, the plumbing in the double toilets leaked as soon as we attached the water source. The leak was both to the interior and exterior of the unit. Had guests started using this unit, we would have had substantial leaks of sewage both inside and outside the unit.

Third, the double toilet unit has the commodes flush against the back wall, so we had to remove the entire commode to repair the cracks in the plumbing causing the leaks. This is a poor design.

Fourth, the shower heads failed *immediately* upon use. While Chery's customer support has been helpful and offered to send us replacement parts, we are having a difficult time trusting that Chery will send parts that are of sufficient quality. We will therefore be purchasing replacement parts and invoicing Chery (your customer service agent, Win, has said Chery reimburses for "owner repairs," which we appreciate).

Fifth, the shower curtains were of very poor quality and required immediate replacement.

I remain hopeful that these units will work out in the long run. However, it has been disappointing that Chery Industrial and/or its manufacturer has cut so many corners. These units are important to the vitality of our RV park. Our park has previously been mostly limited to "self-contained" RVs which have bathroom/shower facilities. This limitation shut us out from large numbers of the visitors to the area (campers, van lifers, etc.). The units we purchased from Chery Industrial were intended to resolve that limitation. However, the defective issues have made reliance on these units a questionable thing.

Fast service and helpful employees

My oder took over 30 days to get completed. The communication is the worst. When I did finally get my order is was incomplete. As of today I still haven't received my completed order. I was also to I would be contacted because I was so unsatisfied NEVER was.

I bought two of their 15 x 20 expandable buildings. The Delivery was timely and done well. The buildings are really well-made. I’m very happy with the purchase.

Still have not received and can not get any response from you or shipping co

Upfront pricing and no surprises. Delivery was on time and well done. Quality is unit is fantastic and very happy with the experience and purchase.

Trencher arrived as described. Price was amazing. Highly recommend Chery Industrial!

It is NOT 5 to 7 business day for delivery its closer to 30 days. Also if there is a holiday they close the whole week not just that day. So Add that to your 30 days one week for every 1 day of holiday. Im Mexican and I NEVER heard of a company take a week off for 5 de Mayo. WTH! 🤦🏽‍♂️

I asked for order to be canceled and the delivery company has tried to deliver it twice. We had to refuse load twice. I called cherry office and they said they would notify the delivery company to return it weeks ago but that hasn’t happened. Billy

Easy to order.. Quick delivery..

I paid $200 extra for foam protection, a good deal of which was ripped off during transport as it was not protected on an open trailer. This foam should have been wrapped in plastic to keep it from tearing off , or at least, required the hotshot driver to cover it with a tarp.

Hoses are crap and it hits my quick coupler on bobcat t190