Fast service the communication durning the order and after on my delivery. We used zip ties too help hold the parts of the tarp in placing it properly . You guys could put that in yr kits too help bu... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Chery has answered all my questions and been up front with information. Delivery was on time and simple. Just opened the box and peeked in, nothing but rain this week so still in the box. Neighbors... Leggi di più
We ordered some hardware to put up gates for our front entryway. When they arrived, the box was totally open. The one top of the one piece the ball on the top was broken off and missing and smashed. T... Leggi di più
I haven’t had the chance to assemble yet. I’m very excited. Delivery was perfect, delivered in a metal crate to prevent damaging its contents. I’m hoping to get my containers set where they are need t... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.
OUR PROMISE TO YOU
Scritti dall'azienda

- Your satisfication is our #1 goal.
- Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.
Informazioni di contatto
65 Commercial Ave, Garden City, 11530, NY, Stati Uniti
- 888-589-8148
- Service@cheryindustrial.com
- cheryindustrial.com
Holiday Sales
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 67% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They answered any questions i have and…
They answered any questions i have and responded right away, very good service, thank you
Be Aware of Delivery
I scheduled delivery 3 weeks in advance, spoke to representatives on the phone and was told the delivery date would not be a problem. Lo and behold, when it came to delivery date, Chery failed to disclose that delivery was thru a third party and my delivery date was not met. This messed up my entire vacation schedule and ability to build the shed in the time frame I had scheduled and caused severe inconvenience. So far overall the product is good and quality is good.

Risposta di Chery Industrial
Great service and communication
The gate and openers arrived right on time. When one of the openers broke, Cheryl replaced it right away. Nothing but good experience with sales and service.
So far, everything has gone swimmingly.
Disaster
I was told almost 2 weeks after I placed my order, the day it was supposed to ship, that the manual pump ramp I ordered wasn't available, and only the electric pump ramp was available, which was an extra $2,000+ dollars. Then it took a few days to get an answer on when that would be shipped. Then it arrived damaged and unassembled. I was not aware it was coming unassembled. There was nothing on the website about this, no instructions for assembling, and no option to order it "assembled" or "unassembled". So now I'm paying around $2,000 for a company to assemble the ramp, in addition to an extra fee because they had to weld part of the ramp that was damaged in order to put it together. I regret this order and wish I would have just paid a little more from another company and avoided all of these issues. Instead, I spent $5,000 more than I intended to and had numerous issues.

Risposta di Chery Industrial
BEWARE
Bought an item on special sale. When the item arrived with no packaging, filthy dirty and faded, like it had been outside for a very long time and had dents, they refused to let me return the item. It was not received in new condition. The delivery driver would not even take it back. BEWARE

Risposta di Chery Industrial
Delivery time was great
Delivery time was great, product was as expected. Very happy and will be ordering another system soon.
It took 48 days from the day I paid for…
It took 48 days from the day I paid for the high altitude main jet for the gas motor on my wood chipper before I received it. I called almost every week and was told that it was not in stock and had to be made BUT when I got the part - it turned out to be a standard part that fits several different types/brands of gas motors.
If you live above 3000 ft altitude and buy one of there items that has a gas motor - expect to wait a LONG TIME to get the correct main jet for your gas motor - there is a different one for 3000 to 6000 ft and then 6000 to 9000 ft

Risposta di Chery Industrial
Friendly resourceful customer service
Friendly resourceful customer service, actual warehouses around the country. Referenceable products. And you can see they have units via GPS maps. There's a lot of fake websites selling scams. This is the real company.
Delivered as stated
I ended up having to drive an hour away…
I ended up having to drive an hour away to retrieve my purchase, i feel that my time is worth something! we are looking to buy (2) more of these shelters and if you want our business i believe I should be compensated for my time for picking up this order
Very good experience
Very good experience. Material arrived earlier than anticipated. Communication was sufficient and timely. The only thing that could have been better was that I feel like I never knew who I was dealing with on Chery's end. But even then, the info I got was always accurate and timely.
The help I got to resolve an issue with…
The help I got to resolve an issue with the delivery carrier
Be patient, when they 5-7 days to respond that is what it takes....
Delivered on advertised nice cabinet.
I kept calling to talk to someone in…
I kept calling to talk to someone in parts never got through to anybody in parts and no one would call me back piss poor service

Risposta di Chery Industrial
Ginny was great at first
Ginny was great at first, speedy delivery as promised! after damaged post box was opened, both posts have severe scrapes. This looks like it came from your as-is collection!!! I called and left a message last friday and nobody returned my call/complaint!!

Risposta di Chery Industrial
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