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Chery Industrial Recensioni 

336
•
TrustScore 4 su 5

3,9

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Valutata 5 stelle su 5

Fast service the communication durning the order and after on my delivery. We used zip ties too help hold the parts of the tarp in placing it properly . You guys could put that in yr kits too help bu... Leggi di più

Valutata 5 stelle su 5

Chery has answered all my questions and been up front with information. Delivery was on time and simple. Just opened the box and peeked in, nothing but rain this week so still in the box. Neighbors... Leggi di più

Valutata 1 stelle su 5

We ordered some hardware to put up gates for our front entryway. When they arrived, the box was totally open. The one top of the one piece the ball on the top was broken off and missing and smashed. T... Leggi di più

Valutata 5 stelle su 5

I haven’t had the chance to assemble yet. I’m very excited. Delivery was perfect, delivered in a metal crate to prevent damaging its contents. I’m hoping to get my containers set where they are need t... Leggi di più

Dettagli dell'azienda

  1. Zona industriale
  2. anche in
  3. Fornitore di bagni chimici

Scritti dall'azienda

Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.

OUR PROMISE TO YOU

Scritti dall'azienda

Your satisfication is our #1 goal.
Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.

Informazioni di contatto

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3,9

Molto buono

TrustScore 4 su 5

336 recensioni

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3,9

Tutte le recensioni

(336)

261 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Gatepost fiasco

We ordered some hardware to put up gates for our front entryway. When they arrived, the box was totally open. The one top of the one piece the ball on the top was broken off and missing and smashed. There was scratches all over the metal post and they didn't send us the right hardware. They only sent us 4 pieces, to mount it to the gate and the back parts of the four brackets that attach to the gate were not there. Very negligent company.

29 settembre 2026
Valutata 5 stelle su 5

Fast service the communication durning…

Fast service the communication durning the order and after on my delivery.
We used zip ties too help hold the parts of the tarp in placing it properly . You guys could put that in yr kits too help building the garage as well as adding pole holders too help hold the arches up while u are setting it up . I have pictures too show how it helped us for only 2 ppl doing the work .

16 settembre 2026
Valutata 5 stelle su 5

So far this has been great.

Chery has answered all my questions and been up front with information. Delivery was on time and simple.
Just opened the box and peeked in, nothing but rain this week so still in the box.
Neighbors have same hoop building and love it, hope my experience will be similar.

15 settembre 2026
Valutata 1 stelle su 5

They did not have updates..

They did not have updates... we continually had to follow up. took too long to get our order.. we were not advised, upfront, the credit card was changed, and then we followed up on the eta to be told it was coming from overseas...no definite date given. Had to call every month....

24 agosto 2026
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Risposta di Chery Industrial

We sincerely apologize for the extremely frustrating experience.

We take full responsibility for insufficient order‑status updates, lack of upfront communication, and the uncertainty around shipment ETA. It should never have fallen on you to follow up repeatedly and call month after month for order progress. Our team is reviewing our internal workflows to strengthen proactive customer notifications and advance clear pre‑order disclosures for overseas shipments.

We're truly sorry for letting you have such a experience with this order. Thank you for your real feedback and if you have any other problem please feel free to contact us.

Valutata 2 stelle su 5

The manual was incorrect

The manual was incorrect . There was very minimal instruction . I was short bolts and nuts and still have not received them weeks later.

28 agosto 2026
Logo di Chery Industrial

Risposta di Chery Industrial

We sincerely apologize for the frustrating start‑up experience with your order.
We understand the inconvenience caused by the incomplete assembly manual and the delayed supplementary hardware shipment. Our team is actively revising and improving our instruction manual to prevent similar issues for future customers. We will also optimize our logistics process to speed up the delivery of replacement parts.
Should you run into any questions during installation, please feel free to reach out to our support team for assistance at any time. Kindly email us at support@cheryindustrial.com with your order number if you require further help.

Valutata 2 stelle su 5
Logo di Chery Industrial

Risposta di Chery Industrial

We are sorry to hear you have not received your order #2026CHERY17712SPOL.
According to the carrier tracking record, this shipment shows as delivered. We suggest you check with your building front desk, property management, neighbors or nearby parcel drop‑off location, as goods are sometimes left in safe places.
Our team will also assist you to investigate and resolve this matter asap.

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