Chelmsford Car Company Recensioni 

423
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Little problem with my Daughters Mini we bought, was no hassle and the team dealt with it quickly and professionally. We highly recommend Elliot and the team at Chelmsford Car Company, genuinely we... Leggi di più

Valutata 4 stelle su 5

Found on auto trader when searching for a specific car. Small family business with good reviews. Car showroom and car park outside had a good selection of cars with detailed descriptions and prices di... Leggi di più

Valutata 5 stelle su 5

Can’t recommend Elliot and Shane from Chelmsford Car Company enough. No pushy hard sell, just informed knowledgeable info and facts to all my question’s. Relaxed atmosphere great showroom and a huge s... Leggi di più

Valutata 5 stelle su 5

Courteous, friendly, knowledgeable and helpful throughout. Competitively priced second hand car among many on offer which fitted our requirements perfectly. Fair price given for our car and post comp... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Concessionario MINI
  2. Rivenditore di auto
  3. Riparazione e manutenzione auto
  4. Concessionario Saab

Scritti dall'azienda

Chelmsford Car Company is Britain's largest independent MINI dealer. As a family run MINI Specialist with a well established reputation, we take a lot of pride in how we do business and how we present our cars. Customers coming from as far as Aberdeen would confirm that it is worth the trip to Essex's oldest car showroom. Not only do we sell MINI's, we also can service and repair them with our onsight workshop.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

423 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(423)

18 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

CCC made finding and buying a car very easy

CCC made finding and buying a car very easy. Our car had been written off and the team were very quick to respond and accommodate a test drive. They were transparent about their pricing and provided a great service throughout, going above and beyond to make sure I was happy with the car. A bonus was that they have their own Mini bodyshop on site.

15 luglio 2023
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Risposta di Chelmsford Car Company

Thank you for your review, we appreciate the time it took you. We hop eyou enjoy your MINI!

Valutata 5 stelle su 5

Good service

Good service, good price given as part exchange and very knowledgeable

17 luglio 2023
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Risposta di Chelmsford Car Company

Thank you for your review :)

Valutata 5 stelle su 5

Great experience

I have used Chelmsford car company to MOT and service in the past. I thought I would visit as I was looking for a convertible mini, found the perfect one. The service following this was quick, smooth and professional, the trade in price for my car was good and I was driving my new car within 4 days. I will continue to visit for my MOTs and services and have recommended them to my family and friends.

14 giugno 2023
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Risposta di Chelmsford Car Company

Thank you for your kind review, we hope we can help you in the future:)

Valutata 5 stelle su 5

Love my new mini!!!

I recently had the pleasure of purchasing a car from Chelmsford Car Company, and I must say, it was a fantastic experience from start to finish. The whole team at the dealership were truly outstanding, but I want to specifically highlight the exceptional service provided by James.

From the moment I stepped into the dealership, James made me feel welcome and valued as a customer. He was knowledgeable about the cars on offer and took the time to understand my needs and preferences. The team were never pushy or overbearing and they allowed me to explore the available options at my own pace and was always ready to answer any questions I had.

One aspect that really impressed me was James' commitment to transparency. He provided all the relevant information about the car's history, its features, and any potential concerns. It's refreshing to deal with someone who is so honest and forthright in the car-buying process.

What truly went above and beyond was when I mentioned I was looking for a parcel shelf for the car I was purchasing. James went out of his way to locate one for me and even included it in the deal without any extra charge. Also a big shout out to Ben for picking us up from the station on the day we collected our car, It's these little gestures of kindness and customer care that make all the difference.

Throughout the entire process, the team demonstrated a high level of professionalism and genuine dedication to ensuring my satisfaction. He made the purchasing experience smooth and stress-free, and I felt like a valued customer every step of the way.

If you're looking for a mini car-buying experience that is marked by honesty, transparency, and exceptional customer service, this is the place to go. Thank you, Chelmsford Car Company, and a special thanks to James for making this a memorable and enjoyable experience. I am thrilled with my new car!

1 luglio 2023
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Risposta di Chelmsford Car Company

Hello Lee,

Thank you so much for your review. It means a lot to me and the team (i'm actually considering printing your review out and plastering it all over my desk!).

I'm so glad you're happy with your MINI, although I am very biased because it's the same colour as mine, I think you made a great choice! Especially with the extras your one has.

You and Tanya have truly been a pleasure to deal with and i'm looking forward to seeing you both again in the future.

P.S: Ben said thanks as well! it's the first time he's ever had any feedback and we all believe he deserves some recognition - so thank you for including him.

Kind Regards,
James

Valutata 5 stelle su 5

Very friendly and helpful

Very friendly, courtiers family run business. Know their business and product would recommend them for used car sales.

17 luglio 2023
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Risposta di Chelmsford Car Company

Hi Chris and Val,

We really appreciate your feedback and your continuity as a customer, it was nice seeing you and it makes me very happy to know you are one of my first customers I dealt with years ago, who has now not only serviced their previous MINI with the company, but also came back to us for your newest one.

Thank you again for your loyalty, kind words and business.

Kindest Regards,
James

Valutata 5 stelle su 5

The place to check out if purchasing a Mini in Chelmsford

Had an amazing experience with Chelmsford Car Company when purchasing my new Mini!
Was recommended have a look at Chelmsford Car Company by a friend and was served by James who helped me from test driving the week before to purchasing and driving away with the new car.
James helped explain and sort all the finance and paperwork when picking up the new car and was very informative when getting a quote for part exchanging my old car. It was also no issue sort out a small fault that developed in which the car was booked in and sorted promptly.
Would highly recommend Chelmsford Car Company if you are looking for a well priced Mini and great customer service.

23 giugno 2023
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Risposta di Chelmsford Car Company

Hello Hannah, Thank you for your very kind words. It means a lot to me, and the company.

We're really glad you are happy with your purchase, and the service we provided when niggly bits have been ran into.

You've been a pleasure to deal with and we sincerely hope you continue to be our customer in the future.

Kind Regards,
James

Valutata 5 stelle su 5

My Beautiful Blue Convertible

When my daughter and I (I being a female) visited this garage to view a car, we were welcomed and given as much information and access as we needed but not made to feel ignorant in any way. We found a much bigger stock than we expected. The showroom has a selection of models, which we were free to sit in and compare, to help us make a decision. We found there to be a wide range of models and prices available, at competitive prices. Having decided to buy a car, the process was quick and easy. Responses to emails and payment were prompt and helpful. When we collected the vehicle we were given a thorough explanation of its features and told that we could contact them if we had further questions. The car came with a new MOT and was immaculate. We have now had the car for a number of weeks and are delighted with it. We have had no problems and would not hesitate to recommend this company to friends and family. Thank you for such a positive experience.

7 aprile 2023
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Risposta di Chelmsford Car Company

Hi Nicola,
Glad you're happy with our service. It means a lot that you left us this review.
I hope we can help you with any needs in the future,
Kind Regards,
James

Valutata 5 stelle su 5

Great dealership

Great dealership, knowledgeable and friendly with no pressure. Much better than most, worth the effort of visiting!!

9 maggio 2023
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Risposta di Chelmsford Car Company

Thank you for your kind words

Valutata 5 stelle su 5

These guys are the BEST…

After a very disappointing experience with my local main dealer, I felt nervous looking for another mini but I really didn’t need to be once in the safe hands of the Chelmsford Car Company.

My other half and I received a very friendly and relaxed welcome from Franklin and that continued when we went onto meet Elliott who was extremely helpful and knowledgeable.

I am absolutely loving my Mini Cooper S and couldn’t recommend CCC enough, from start to finish they are the BEST.

9 maggio 2023
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Risposta di Chelmsford Car Company

Hi Terri,
Thank you for your kind words

Valutata 5 stelle su 5

My second car I’ve purchased from here

My second car I’ve purchased from here. Both times I had a great experience, warm , friendly and so helpful. Made the whole experience an enjoyable one.

9 maggio 2023
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Risposta di Chelmsford Car Company

Thank you for your kind review

Valutata 5 stelle su 5

I’m usually not a fan of car dealers

I’m usually not a fan of car dealers
And usually not a review writer
But this experience throws the ball out of the park
If you are buying a second hand mini this is the only place you will need
A totally hassle free experience from begining to end
Great cars great prices and great trade in deals and honestly great staff
A family run business that give second to none service a very rare commodity in this day age
Go here before you go anywhere else
Seriously

9 maggio 2023
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Risposta di Chelmsford Car Company

Thank you for your kind words. I'm glad we managed to make the experience of buying a car less of a burden for you. Hope we can deal with you again in the future

Valutata 5 stelle su 5

Great service from start to finish from…

Great service from start to finish from Elliot. Very pleased with my mini! Good range to choose from, delivered as promised and supplied second key as I requested. Would definitely recommend.

20 aprile 2023
Non scritta su invito
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Risposta di Chelmsford Car Company

Thank you for your kind words!

Valutata 5 stelle su 5

Purchase of MINI Countryman

I don't often leave reviews anywhere but I felt this was an exception. Searched their website and found a car that I thought might suit. Phoned first to check it was still available and then drove over to have a look. Franklin was my contact and let me have a look over the car. It was parked in the far corner of the lot but moving other vehicles to let me have a test drive was no problem at all. I was allowed a solo test drive which sold the car to me. I had an old vehicle to part exchange which again was no problem and I received what I felt was a fair price. the two front tyres although within legal limits were a little low and these were changed without quibble. As the car was already valeted and with a long MOT I was able to collect the car the following day (after the front tyres had been changed. Prior to driving off Franklin run through the controls and synchronised my phone to the car's system. All in all in a seemless experience without any hint of hard sell (it was even suggested that I take a few days to see whether I could more money for my old vehicle). I would certainly recommend this business for anyone looking to purchase a Mini (they also provide full servicing/repair facilities). My thanks to Franklin (and the other Gentleman whose name I didn't get). Certainly a Five Star review.

31 marzo 2023
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Risposta di Chelmsford Car Company

Thank you for your review, it was very kind

Valutata 5 stelle su 5

Lovely overall experience

Thank you to Franklin & Elliott at the Chelmsford Car Company, so glad I came by them on Auto Trader! Lovely overall experience both staff were great and I'm over the moon with my new car🚙😄

16 marzo 2023
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Risposta di Chelmsford Car Company

Hi Ellyse,

We're very happy that we could of help and we hope you enjoy your new MINI!

Kind regards,

Franklin

Valutata 5 stelle su 5

Very happy with the car

Very happy with the car. Wonderful team very knowledgeable and helpful

18 marzo 2023
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Risposta di Chelmsford Car Company

Hi Alex,

Thank you very much for your business and we hope you enjoy your new MINI.

Kind regards,

Franklin

Valutata 5 stelle su 5

Professional service

Professional service. They were both very polite and helpful with that personal touch. Definitely recommend.

11 marzo 2023
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Risposta di Chelmsford Car Company

Hi,

We're very glad you enjoyed your time with us and we thank you for your business.

Kind regards,

Franklin

Valutata 5 stelle su 5

No hassle.

Chelmsford car company were a pleasure to do business with. No hassle, and a very nice car in great condition.
Can’t fault them.

8 marzo 2023
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Risposta di Chelmsford Car Company

Hi Jason,

Thank you very much for your business and we hope you enjoy your new MINI hatch.

Kind regards,

Franklin

Valutata 5 stelle su 5

Mini specialist

Excellent service 5*

10 marzo 2023
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Risposta di Chelmsford Car Company

Hi Rick,

Thank you for taking the time to leave a review and thank you for your business.

Kind regards,

Franklin

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