Had cataract removed at Chec Ilford. Was very warmly greeted when first arrived. All staff are very professional and polite. Unfortunately Doctor was delayed by 2 hours due to train delays, but we... Leggi di più
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Had cataract removed at Chec Ilford. Was very warmly greeted when first arrived. All staff are very professional and polite. Unfortunately Doctor was delayed by 2 hours due to train delays, but we... Leggi di più
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Mike was really friendly and helpful when he called from CHEC and couldn't fault the service he gave. When I needed to call them another time it was quite hard to get through, then after waiting their... Leggi di più
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My experience was superb. I spoke to Nicola on all occasions. Nicola was so professional, she followed up all our conversations with a return call and not once let me down. I can’t thank her enough sh... Leggi di più
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Although I had to wait a few minutes I was offered the opportunity to see if my enquiry could be resolved via Whatsapp while I waited. Unfortunately in this case I needed to speak to someone and was... Leggi di più
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CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.
1-6 Star Building, Broughton Business Park, Olivers Place, Fulwood, Preston, PR2 9WT, PR2 9WT, Preston, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 51% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Nicola helped me change my appointment to a more convenient time and was understanding with my request and answered my questions
A professional and friendly agent took my call and dealt with my enquiry. She was very helpful and explained everything clearly
Sally was very helpful and kind, she answered and explained all of my queries to put me at ease.
Claudia was very helpful, friendly and made me feel very comfortable discussing my queries. She was brilliant and efficient, a great customer experience.
The whole team at CHEC Blackpool were on point from the two ladies on reception, the pre-treatment nurse, the operating theatre nurses, the anaesthetist the eye surgeon, and the post-op nurse. The whole team did a great job and were thorough and pleasant to deal with. It was my first cataract op, so I was a little nervous beforehand but it all went very well and I felt fine during the operation. A+++
Emily organised my blood results and appointment. Took all the stress out of it.
The member of staff (Emily) was very friendly and helpful, making booking the appointments very easy, as she explained everything as we went along.
The staff are very kind and helpful.
Rebecca went the extra mile when helping me book a future appointment. I can't thank her enough.
Not had my procedure yet but wanted to say Amanda was brilliant with me over the phone, she was reassuring and kind.
Thanks Amanda you are a credit
The company did well because they followed up on an appointment via the NHS which I hadn’t followed up on. Sage was extremely helpful, polite and friendly. This gives a very good first impression of the company.
Jade was very helpful, and dealt with all aspects of my query quickly and efficiently.
I had a very positive experience speaking with Claudia regarding my endoscopy appointment. She was extremely supportive, kind and cooperative throughout our conversation. She listened carefully to my concerns, explained everything clearly and made me feel reassured and comfortable.
It was really refreshing to speak with someone who was so patient, professional and genuinely helpful. Claudia was excellent in the way she handled my questions and made the whole process much easier for me.
Thank you, Claudia, for your kindness and support. I really appreciate the help and excellent service I received today. It was a very positive experience.
I was called by Mike who talked me through the details of the forthcoming phone consultation and the gastroscopy appointment. He was professional and thorough with a friendly, reassuring tone.
Very pleasant phone call from Saudah Atcha. A speedy appointment also.
My appointment was cancelled at the last minute, having already waited 3 months for this appointment I was naturally concerned.
Dianne Johnston was amazing in trying to find me an appointment ASAP. She was so pleasant and patient and phoned again as had found an appnt within 2 weeks.
Thank you Dianne for your care.
Charlotte who I spoke was brilliant with handling my call being very clear on my options as to where I had go to and the earliest available appointment . She was very friendly and even had the same birthday as me.
Every thing was explained, nice and easy, so I understood everything
Lady who took my call was very friendly, patient and helpful. She rearranged my appointments as I was on holiday when my original appointments were due.
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