Had cataract removed at Chec Ilford. Was very warmly greeted when first arrived. All staff are very professional and polite. Unfortunately Doctor was delayed by 2 hours due to train delays, but we... Leggi di più
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Had cataract removed at Chec Ilford. Was very warmly greeted when first arrived. All staff are very professional and polite. Unfortunately Doctor was delayed by 2 hours due to train delays, but we... Leggi di più
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Mike was really friendly and helpful when he called from CHEC and couldn't fault the service he gave. When I needed to call them another time it was quite hard to get through, then after waiting their... Leggi di più
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My experience was superb. I spoke to Nicola on all occasions. Nicola was so professional, she followed up all our conversations with a return call and not once let me down. I can’t thank her enough sh... Leggi di più
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Although I had to wait a few minutes I was offered the opportunity to see if my enquiry could be resolved via Whatsapp while I waited. Unfortunately in this case I needed to speak to someone and was... Leggi di più
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CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.
1-6 Star Building, Broughton Business Park, Olivers Place, Fulwood, Preston, PR2 9WT, PR2 9WT, Preston, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 51% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Claudia the lady I spoke to on the telephone was so helpful and friendly when booking my appointment. Many thanks Claudia!
Claudia was very helpful, professional but also friendly!
My original appointment witch was an urgent one over 2 months away was rebooked to an earlier one thanks to the staff at CHEC. The lady who phoned me was very polite understanding and most of all caring in what we discussed. It was nice to actually speak to a human instead of a machine. 5 stars all the way
Called to check my email had been received. I had sent to the wrong team but the kind member of staff asked me to resend, waited and confirmed receipt whilst on the phone. Really helpful from Nicola.
Staff here go above and beyond for there patients, after a huge mess up made by my gp surgery a lovely lady called Emily worked very hard to get it all sorted out for me making sure I didn’t miss out on the healthcare I needed , I’m so grateful for staff like this which unfortunately these days is rare so thank you Chec Worthing especially Emily !!
A very efficient and helpful booking coordinator sorted my appointments out.
I had a prompt reply. My query was sorted immediately and very efficiently by the operator Amanda Whittle whonshowed great professionalism and politeness.
Was very helpful and to book a appointment and nice to talk to the person
Had a problem opening a portal letter spoke to jade who was really helpful and sorted it out for me straight away thanks sgain
As I have had a few enquirers I have to say I spoke to Tom yesterday and other staff and they have been so helpful and kind
Good fast response to my enquiry.
Had a question about logins that Jade was able to answer for me quickly and clearly. Many thanks!
I had a very good experience this morning with
Hannah Waite who was extremely helpful, polite and efficient. She made absolutely sure that my appointment details with CEC were clear which made me feel settled about my forthcoming procedure.
Thank you Hannah for the time you took to make sure everything was in place.
helpful operator soon sorted me out with humour
Delighted I made the call as my surgery has now been brought forward - something I was unable to do on the portal. The agent was particularly helpful and very professional, including the subsequent letter.
Angela Turner is an excellent support advocate.
HAC
I am elderly and not very comfortable in using call chat. I spoke with Hayley and found her to be very polite, professional, concise and helpful which made the "call chat" and lot easier to deal will.
I found my visit at Chec a very pleasant
great comunication and appointments on time with limited waiting ties
rec'd call from sauda atchia, agreed on appointments and email confirmation rec'd which was very helpful
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