Joe our bus driver was great, very friendly, professional and personal-able. However the bus TV’s did not work, nor did the Bluetooth to listen to music. We also were never provided the Wi Fi... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Every step from booking the charter bus to the driving service on the event day was truly excellent. I was nervous about it all, from our complicated shuttle schedule to having curb space for the huge... Leggi di più
The bus showed up a bit early which was great and when the show was over the driver was able to find a parking spot close enough to us so that we could find him easy enough in Boston. The only downer... Leggi di più
From booking, to rescheduling stops at various hotels. The whole team was very accommodating. Having everything included in the fee made managing a wedding day a little easier. I didn't ride the bus... Leggi di più
Dettagli dell'azienda
Informazioni su CharterUP
Scritti dall'azienda
Trusted by most Fortune 500 companies, our platform connects users to thousands of charter bus and minibus operators nationwide. In just 60 seconds, customers can access real-time availability, transparent pricing, and detailed vehicle options—whether organizing a corporate event, a company shuttle, or a wedding.
By streamlining what was once a fragmented and stressful process, CharterUP brings transparency, accountability, and efficiency to an industry overdue for innovation.
With CharterUP, group transportation is no longer a hassle but an elevated, reliable experience. Join us as we lead the future of group travel.
Informazioni di contatto
Stati Uniti
- charterup.com
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Great to deal with to organize the tip
Great to deal with to organize the tip. Able to accommodate a change to the departure time within 36 hours of departure.
Our bus ride was blessed
Our bus ride was blessed. Mark Huizhuang W. our bus driver was chosen by God to drive for us. He truly was amazing polite and very helpful he did his job and beyond so thankful to God for him.When we decide to go on a trip again we would definitely request Mark again. As far as the bus company itself I would use them again booking process and customer service was awesome thank you so much. May God continue to bless you all.
10/10 Recommend
Customer service was excellent and responded quickly. The booking process was very easy to follow. The bus was just as described, clean, bathroom functioning, ac. The bus driver was an absolute delight as well!
Our driver was awesome!
We used Charter Up for our daughter's…
We used Charter Up for our daughter's wedding guests. Our driver was kind, courteous and on time! I would definitely call them again.
The bus was immaculate
The bus was immaculate, the driver was extremely courteous and accommodating, the ride felt very safe.
Our driver was great
Our driver was great. On time and courteous. The only downfall is I did not see an option to tip the driver in my trip details. I also sent a message to your customer service and never received details about how to tip.
Joe our bus driver was great
Joe our bus driver was great, very friendly, professional and personal-able.
However the bus TV’s did not work, nor did the Bluetooth to listen to music. We also were never provided the Wi Fi. This was very disappointing given the contract did state those amenities came with the bus.
Especially given the cost.
Best Regards,
Mr.Dwayne Pina
Assistant Program Director
Cohannet Academy
1-508-977-3652
Everything was perfect
Everything was perfect. Nothing could have been better for our staff and youth players. The bus was on time, clean and the driveway very good. I will definitely book again
5 stars!!
Our entire group (combined bach & bachelorette) had such a blast on the bus to the catamaran. The bus was early, and got us to where we needed to be on time. James was very accommodating! Would definitely book again!
So many details from our trip went…
So many details from our trip went wrong. Customer service “Investigstion” to my several claims, were condescending and one sided. I will never book with Charter Up in the future again.
No problems at all
From booking, to rescheduling stops at various hotels. The whole team was very accommodating. Having everything included in the fee made managing a wedding day a little easier. I didn't ride the bus myself but received numerous complaints about the driver and whole pick up and return process. Would highly recommend this bus company.
We really liked that we could track the bus and contact if we needed too.
Amazing and professional
Excellent communication and service
We chartered service for a conference. The communication leading up to our event was clear and consistent. The bus was clean, our driver was prompt and friendly. Nothing by good things to say about our experience. Thank you!
The best part of the trip was our…
The best part of the trip was our driver Anthony. He was so nice, helpful and reliable. He even text me when a member of our party left his phone on the bus, so that we wouldn't be concerned. He held it in safe keeping until we re-boarded later. We would definitely travel with him again! Overall, it was very easy to book and I received good communication throughout the entire process. Every one I spoke with during the booking/payment process was friendly and helpful. The bus was clean and nice. We didn't have a single complaint.
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