Website is so easy and comprehensive. Telephone support was on hand and despite DPD not fulfilling their part of the bargain, Chapel interiors were really helpful in tracking the paint down and all w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Fantastic reliable service, phoned through for an order, They mixed up a certain colour of paint for me in minutes. It was waiting for me to pick up there and then. Great friendly customer service, re... Leggi di più
Great experience and would definitely use them again. Cannot fault the customer service received especially by Jade. We ordered 14 pots of paint and even though they were very well packed 2 arrived da... Leggi di più
This company offered the paint I wanted at a notably lower price than its competitors. Stupidly, I ordered 5L of the wrong colour, but Jade in customer services promptly rectified my issue and swapped... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Chapel Interiors is a proud family-run independent business with over 40 years of experience. Based in the heart of Wilmslow, our store has grown from a passion for premium paints and designer wallpapers, combined with a genuine commitment to outstanding customer service. Now run by a husband and wife team, we’re dedicated to helping our customers create beautiful interiors tailored to their individual needs and personal style. We take pride in our expert product knowledge and the time we spend with every customer whether you're embarking on a full home renovation or just refreshing a single room, we're here to help at every step.
Informazioni di contatto
33 Chapel Lane, SK9 5HW, Wilmslow, Regno Unito
- 01619600348
- info@chapelinteriors.co.uk
- chapelinteriors.co.uk
4,4
Eccellente
53 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent
Excellent. I ordered one Mylands and One Little Greene. Both were delivered quickly. My query was rapidly answered and acted upon. Id buy again.
27 novembre 2025
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Amazing customer service!!
Amazing customer service!!! Really helpful staff over the phone and unbelievable delivery speed
18 novembre 2025
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I would highly recommend chapel…
I would highly recommend chapel interiors. Their service is second to none. Speedy service. I always use them now for my paint purchases.
5 novembre 2025
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Excellent service
Easy ordering process and very fast delivery at the best price!
14 ottobre 2025
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Fab Service
Paint delivered the next day after order was placed - website easy to navigate with lots of choice and discount codes available for use. Highly recommend.
8 ottobre 2025
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fast delivery and beautiful paint
Very fast delivery and the paint colour we bought was so beautiful! Highly recommend Chapel Interiors!
4 ottobre 2025
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Chapel Interiors, a 6 star experience
I have just been provided with exemplary customer service and problem solving by a Lady called Jade at Chapel Interiors, Wilmslow. I am based in the New Forest just outside Southampton. We experienced some paint and wallpaper manufacturer issues which were all sorted quickly and efficiently by Jade who kept me fully informed and ensured prompt deliveries. This quality of service is very hard to find and so i give a very strong recommendation to contact Chapel Interiors Wilmslow for excellent customer service.
18 settembre 2025
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Chapel Interiors
This was the first time I have ordered from Chapel Interiors and it was a great experience. They had 10% off Little Greene wallpaper which was a really good saving, also quick free delivery.
29 agosto 2025
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Excellent service.
Excellent. My items arrived quickly and very well packaged. Highly recommend
24 agosto 2025
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Very helpful
Very helpful - swift delivery by courteous delivery company.
11 agosto 2025
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Always buy my Little Green Paint here
Always buy my Little Green Paint here, best price and even the free delivery is super quick.
Great service.
15 agosto 2025
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Great service
This is the second time I used Chapel Interiors to purchase The Greene Company paint and the service has been amazing. I enjoyed the 10% discount and the delivery was quick and with no issues.
3 agosto 2025
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Don’t bother with faster delivery
Not good. Ordered with faster delivery on a weekend - paint arrived midday on Wednesday. Customer service couldn’t care less - no follow up to see if everything was ok
6 agosto 2025
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Risposta di Chapel Interiors
Good afternoon,
Thank you for your feedback, and we’re truly sorry to hear you were disappointed with the delivery timing. We completely understand how frustrating it is when something arrives later than you expected.
Just to explain, our 'Express 1–2 Business Days' service works from the next working day. This means that any orders placed over the weekend are processed on Monday, with delivery following in 1–2 working days. We’re sorry if this wasn’t made clear at checkout, we’ll review our wording to avoid future confusion.
We always aim to get orders to our customers as quickly as possible, and we’ll take your comments on board to improve both our communication and service. If there’s anything else we can help with, please don’t hesitate to contact us.
Kind regards,
The Chapel Interiors Team
Excellent company to buy with
Excellent company to buy with. I bought paint and wallpaper paste. Arrived so quickly and very well packaged. I’d recommend them.
4 agosto 2025
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Very helpful and knowledgeable
Very helpful, pleasant and knowledgeable. Prompt delivery. Will definitely buy from Chapel Interiors again. Thank you!
7 agosto 2025
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Excellent experience
Excellent experience, good price and very quick delivery. Thank you very much to all at Chapel at Interiors
31 luglio 2025
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I would just be mindful that if you buy…
I would just be mindful that if you buy paint from them in my case I bought quarter quarts grey instead of quarter grey. The paint tin was not opened and I hadn’t even taken it out of the box because I saw the delivery note and I contacted them to advise that the paint is Made to order and cannot be returned. I was not aware of this and I do not believe it is identified when ordered.
7 luglio 2025
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Risposta di Chapel Interiors
Good Morning,
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We understand how frustrating it can be to order the wrong shade, especially when the product hasn’t been opened, and we’re very sorry we weren’t able to offer a return in this case.
Due to the extensive colour palettes offered by designer paint brands, including Zoffany, all paints are mixed to order. This is standard practice across the industry and means the products are classed as bespoke, which unfortunately makes them non-returnable once mixed.
We do our absolute best to communicate this clearly by including our returns policy on every product page and throughout the website, but we’re sorry to hear this wasn’t clear during your ordering process. We will take your comments on board as we continually work to improve clarity and the customer experience.
Once again, we’re extremely sorry for the disappointment caused, and we do appreciate you taking the time to share your feedback.
Warm regards,
The Chapel Interiors Team
I bought four paint bottles from them
I bought four paint bottles from them, one of which arrived, and I'm still waiting for the other three. Keep calling them. They will tell you they will update you by email or phone, but you will never get the answer. Now, two weeks later, still nothing has come. Avoid this irresponsible company if you are a contractor or doing something that needs to follow a timeline.
28 aprile 2025
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Risposta di Chapel Interiors
Good Morning,
Thank you for your feedback, and we're genuinely sorry to hear about your experience.
We’d like to clarify that Fired Earth paints are shipped directly by the brand and not mixed or dispatched from our store, which unfortunately limits the control we have over the shipping and fulfillment process. That said, we absolutely understand how important timely delivery is, especially for contractors or projects working to a schedule and we’re sorry this delay has caused inconvenience.
We do our best to keep customers updated as soon as we receive any information from the supplier, and we’re sorry that our communication did not meet your expectations on this occasion. Your experience clearly fell short of the service we aim to provide, and for that, we sincerely apologise.
Warm regards,
The Chapel Interiors Team
Great price and super-fast delivery
I was searching on google for HAMMERITE paint and all of the resulting companies (a) only had smaller size cans and (b) were very expensive. Chapel interiors were one of the few that had the 1 litre tin and the price was excellent - in fact most companies were charging the same price for much smaller tins of this paint.
They processed my order and shipped the tin very quickly and it arrived earlier than predicted .
Great company to do business with 😎
5 aprile 2025
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