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Valutata 5 stelle su 5

We ordered the chair based on the looks and price. We didn't actually notice the electrical massage side of the chair , and to be honest having now experianced it would not have chosen that option, it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First it was well packed, obvious care taken. Instructions clear and well written Easy to assemble, I particularly liked the spares. A nice touch. The assembly tool was easy to use. The ch... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My chair was just out of warranty when the main cylinder failed, leaving my nose at desk height. I called, provided the details, the call was efficient and positive, the part wasn't to expensive... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili per uffici

Informazioni fornite da varie fonti esterne

The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

525 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(525)

88 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Chair purchased for company home…

Chair purchased for company home office. Delivered quickly, product as described, fully functioning order. Slightly uncomfortable build due to a plastic edge on the back rest poking through the fabric, but impossible to tell this from descriptors.

7 gennaio 2026
Non scritta su invito
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Risposta di Chairoffice

Thank you for your review. We are pleased for found the delivery to be quick.

Valutata 5 stelle su 5

Office chair

We were pleased with the chair and the service provided by Chairoffice.

25 ottobre 2025
Non scritta su invito
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Risposta di Chairoffice

Thankyou for the review and lovely to see how happy you were with us and of course your item! thanks again for the 5 stars!

Valutata 5 stelle su 5

Based on a recommendation

Purchased chairs on a recommendation from a friend. From placing the order to delivery, everything was quick and efficient. The quality of the chairs is fantastic, easy to setup. I wouldn’t hesitates to shop with you again or recommend you to daily or friends.

28 ottobre 2025
Non scritta su invito
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Risposta di Chairoffice

Such a lovely review, thankyou very much! So glad you're happy with our service and more importantly the chairs!! Thanks again for the 5 stars and hope to speak to you again soon!

Valutata 5 stelle su 5

amazing company

Very efficient, furniture amazing, arrived as promised the next day. Re-ordered another few pieces 2 days later with the same fabulous level of service. I would truly recommend this company.

25 novembre 2025
Non scritta su invito
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Risposta di Chairoffice

Thankyou so much for such a lovely review and of course the repeat business, so glad you were happy with all aspects of the ordering process! thanks again for the 5 stars!

Valutata 5 stelle su 5

Great quality customer service for…

Great quality customer service for great quality items, a trusted source for officr chairs, essential when the main online retailers are selling overpriced junk that are much lower quality these days.

18 dicembre 2025
Non scritta su invito
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Risposta di Chairoffice

So glad you are happy with not only the quality of our products but our service too! Thanks again for the 5 stars!

Valutata 5 stelle su 5

New chair!

The chair arrived within three days of ordering it, I love it now that its together, other chairs used to be absolute agony fir my hypermobile hips, but now I can sit a lot more comfortably than I used to be able to, If someone was more able bodied, it'd probably be the most comfortable office chair they've ever sat on :D

15 ottobre 2025
Non scritta su invito
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Risposta di Chairoffice

oh what a wonderful review, thankyou so much, so glad the speed of delivery and of course the comfort of the chair was pleasing for you, hope you continue to enjoy your purchase, thanks again for the 5 stars!

Valutata 5 stelle su 5

I had a chair which after 5 years had…

I had a chair which after 5 years had snapped a couple of screws making it unusable. They were very helpful and sent me a fix pack for £20.

20 novembre 2025
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Risposta di Chairoffice

Many thanks for the review and its great that some minor issues doesn't always result in having to purchase a whole new chair, thanks for the 5 stars and great to see a few new parts can have your chair working as good as new again!

Valutata 5 stelle su 5

Great All Round

Great comms. Great price Great chair. Will definitely buy from this company again.

15 dicembre 2025
Non scritta su invito
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Risposta di Chairoffice

Many thanks for the lovely review, can't ask for anymore than this! thanks again for the 5 stars!

Valutata 5 stelle su 5

Wonderful and so comfortable.…

I had a chair with casters which locked and meant I couldn't roll across the floor and the front of the seat sloped forward, This meant I tipped forward and almost fell when trying to move. This chair is WONDERFUL. It rolls, the chair front is raised so that I don't slip off and it is SOOO comfortable. Well done to the manufacturer and vendor. Recommended!

21 novembre 2025
Non scritta su invito
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Risposta di Chairoffice

Thankyou for such a lovely review, so glad you are happy with your new model this is exactly what we want to hear. Thanks again for the 5 stars!

Valutata 5 stelle su 5

Excellent product

Excellent product, very professional service.

12 dicembre 2025
Non scritta su invito
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Risposta di Chairoffice

Thank you for such a nice review, two of the things we work the hardest on so its nice to see your pleased with this. Thanks again for the 5 stars!

Valutata 5 stelle su 5

Great quality office chair.

I can’t fault the service I received. From the time I placed the order to delivery I was kept informed of the delivery progress which was also soo speedy. Really happy with the quality of the chair which looks fab with my new setup. I wouldn’t hesitates to shop with you again or recommend you to daily or friends. Top quality. Top service. Great value. What more can you ask for.

11 dicembre 2025
Non scritta su invito
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Risposta di Chairoffice

perfect review, as you mention what more can we ask for in your review. so happy you were pleased with every aspect of the ordering process and more importantly the quality of the chair! thanks again for the 5 stars!

Valutata 5 stelle su 5

Exceptional service

My experience with this company has been nothing but exceptional.

I found the storage furniture I was looking for to match an existing Grey Oak desk. After a price comparison,Full range were 25% cheaper than the previous suppliers for the same range.

On assembly, one of the doors had some slight damage. A single email later and a replacement was on its way, which arrived the next morning.

Would use again without hesitation.

27 novembre 2025
Non scritta su invito
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Risposta di Chairoffice

Thank you for taking the time to write a review. We are pleased that you would not hesitate to use our company again.

Valutata 5 stelle su 5

Very prompt delivery

Very prompt delivery

13 novembre 2025
Non scritta su invito
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Risposta di Chairoffice

Thankyou so much for the review!! so many of our chairs are next day delivery and so glad you were happy with the service! thanks again for the 5 stars!

Valutata 5 stelle su 5

Karen

From point of contact in placing order to receiving the order, the service was excellent. The chair was easy to assemble with clear instructions provided.It is really comfortable to sit on and easy to operate.
Would have no hesitation in the future of using yourselves again. We are really pleased customers.

14 novembre 2025
Non scritta su invito
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Risposta di Chairoffice

Thankyou for such a wonderful, so nice to see a shout out for our team on the service and of course most importantly your happiness with teh chair! thanks again for the 5 stars!

Valutata 5 stelle su 5

Great service

We have bought a number of office chairs, all have arrived very quickly and we've been pleased with the products. When I needed a chair to suit a taller employee, I rang up and was talked through the most suitable options which was very helpful.

6 novembre 2025
Non scritta su invito
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Risposta di Chairoffice

Thankyou for the review! glad our team we're able to help with all your needs! thanks for all the business we have received - look forward to the next project and thanks again for the 5 stars!

Valutata 1 stelle su 5

The card payment function on their…

The card payment function on their website wasn’t working so I decided to call them up to make payment over the phone. Spoke to an incredibly rude woman whose obnoxious tone was quite something. She told me because I had entered the wrong postcode the transaction didn’t go through. I know my own postcode, but an intriguing position for someone for someone to take when they have no knowledge of what anyone’s postcode would be. She then suggested there was insufficient funds in the account. Anything other than the possibility their system wasn’t working. Totally bizarre to be so hostile to someone just wanting to make a purchase. Based on the call I decided not to proceed with the order and actually found the same product for a better price elsewhere.

28 ottobre 2025
Non scritta su invito
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Risposta di Chairoffice

Thank you for taking the time to share your feedback. After reviewing the situation, I can confirm that our system was functioning correctly. It appears the issue stemmed from an incorrect postal address being entered during the order process. While your bank may initially authorize the payment, our payment provider performs an additional security check to ensure the billing address matches the card details. If there's a mismatch, the transaction is declined before any funds leave your account—this helps your bank return the money promptly and protects against potential fraud.
We take customer security very seriously and use advanced cybersecurity measures to safeguard all transactions.
I’ve also listened to the conversation you had with our representative. From what I heard, they were doing their best to explain the situation clearly and professionally. I’m sorry to hear that your experience felt otherwise, and I truly regret any frustration caused. Our intention is always to provide helpful and respectful support.

Valutata 5 stelle su 5

Excellent service

Excellent service. Great quality chairs. Competitive price. Very happy all round and will use chair office again if we need further chairs.

27 ottobre 2025
Non scritta su invito
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Risposta di Chairoffice

Thank you for your review. We are pleased that you found the service excellent, and the chairs of great quality. We look forward to supplying you in the future.

Valutata 5 stelle su 5

Great service

Great service, they supplied a replacement gas strut. Easy to replace. Saved me having to buy a new chair

21 ottobre 2025
Non scritta su invito
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Risposta di Chairoffice

Thanks for the review, couldn't agree more - if a replacement part will do the job we have a whole page dedicated to them(https://www.chairoffice.co.uk/parts/) to continue the lifespan of your chair! thanks for the 5 stars!

Valutata 5 stelle su 5

Very happy with both the chair and…

Very happy with both the chair and service I received.
When I got the chair, I felt it was a bit low for me, so asked if there were any solutions. I was advised I could buy a bigger gas lift. I was sent videos of how to change the lift (not as simple as you may hope) and the next cylinder was sent out very quickly.
First class communication throughout, and the new cylinder worked a treat, and I am now extremely comfortable in my new chair.

13 ottobre 2025
Non scritta su invito
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Risposta di Chairoffice

This is lovely to see, so glad our helpful team were able to make sure your chair was just right for you! thanks for the review and of course for the 5 stars!

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