Celtic TimberRecensioni 

207
TrustScore 3.5 su 5

3,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Water butt barrel is a great alternative to plastic models! The Celtic Timber team couldn’t have been more helpful when I made a mistake on the order. Many thanks for a great service.

Valutata 1 stelle su 5

Oak Barrel Water Butt - We purchased one of these products and installed it. The first time it filled with water it leaked between the staves. I had hoped that the wood would expand and solve the pr... Leggi di più

Valutata 5 stelle su 5

I have purchased an oak fire surround. It arrived within a fortnight and I received helpful advice from staff about how to order my unusual size of surround at no extra cost. It’s now fitted and... Leggi di più

Valutata 5 stelle su 5

We've purchased over 20 pieces from Celtic timber including window sills, oak mantelpiece and bench top and every piece has been absolutely beautiful. Got further items to order yet and wouldn't purc... Leggi di più

Dettagli dell'azienda

  1. Arredatore d'interni

Scritti dall'azienda

Celtic Timber has been supplying oak beams, barrels, barrel planters, and handmade furniture throughout the UK since 2007. We pride ourselves on provided the largest selection of the best quality and cheapest products, along with excellent customer service and after sales.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

207 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(207)

18 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

The wooden water butt tap works very …

The wooden water butt tap works very well - the only snag is that the plastic tap inside it leaks and a fountain of water comes out of the plastic tap every time I use it.

7 luglio 2017
Non scritta su invito
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Risposta di Celtic Timber

Hi Linda,
Sorry to hear that - we don't normally have any issues with these taps. We will send another tap out in the post as a replacement
Kind regards,
Jon
The Celtic Timber Team

Valutata 5 stelle su 5

Superb Item, Great Company

Fabulous item, aged but in excellent condition. Exactly what we wanted and expected.
Lovely company to deal with, very helpful staff who never lost their patience no matter how daft my questions were.
Great service, efficient delivery. Would most certainly recommend them and will use them again myself.

28 giugno 2017
Non scritta su invito
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Risposta di Celtic Timber

Thank you so much for your wonderful review, Suzie! If it isn't too cheeky, would you be able to email a picture of it all set up when it is to info@celtictimber.co.uk?

Thanks
Jon
The Celtic Timber Team

Valutata 5 stelle su 5

Sound

Oak Cut to my Size.
Lovely piece of timber.
Well wrapped with prompt delivery.
Sound.

27 giugno 2017
Non scritta su invito
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Risposta di Celtic Timber

Thank you for your lovely review, Gordon

Valutata 5 stelle su 5

The perfect product and an easy …

The perfect product and an easy purchase.

Everything was smooth with this transaction and the oak barrels we receive arrived quickly and were exactly as advertised. I would definitely recommend Celtic Timber a friend.

27 giugno 2017
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Risposta di Celtic Timber

Thank you very much, Samuel! Really appreciate it!

Valutata 1 stelle su 5

Bought my oak beam from Celtic Timber …

Bought my oak beam from Celtic Timber to go above my gas fire expecting a solid piece of wood weighing 20kg to last a considerable amount of time but its not even lasted 18 months, totally warped nothing can ever sit on it flat iv had to take it off the wall, i contacted Celtic Timber explaining the situation and that something like this cant just happened over night there must of been a defect with the oak from the start, i got a reply back saying they wont be doing anything about it, not happy with the service and that i was sold a defected item.

23 giugno 2017
Non scritta su invito
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Risposta di Celtic Timber

Hi Waheed,

Thank you for your review.

I am sorry that you feel disappointed in the product and the service that we have provided.

Unfortunately, oak is a natural product and as our beams are air dried rather than kiln dried, they do still contain moisture and will continue to move as they adjust to their new environment. We do make this abundantly clear on our website and other selling platforms and would never guarantee that an air dried beam will remain as it has been sold or will remain perfectly straight.

We would be able to guarantee this with our kiln dried oak, but it is more costly due to the drying process.

Sorry that we are unable to help any further and hope you understand our situation.

Kind regards,
The Celtic Timber Team

Valutata 5 stelle su 5

Very impressed with their customer …

Very impressed with their customer service, ordered fireplace beam online but they rang me to discuss certain aspects and advise me. It arrived pre drilled and went up perfectly with the fixings suggested

22 giugno 2017
Non scritta su invito
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Risposta di Celtic Timber

Thank you so much for your review, Suzanne. I have passed it on to Liam who dealt with your order :)

Valutata 5 stelle su 5

Happy customer

Called the company to discuss the beam before I placed order. Very helpful.The beam was well packaged and dispatched shortly after payment.

21 giugno 2017
Non scritta su invito
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Risposta di Celtic Timber

Thanks for your lovely review David. I have passed your comments on to Ian who dealt with your order

Valutata 4 stelle su 5

Excellent barrels

Excellent barrels. I ordered two the first one came with the bung pushed a long way in and leaking badly had to seal it with bitumen if I had hammered the bung further it could have gone inside and I had waited two weeks to see if it would seal. Bit disappointed. Second one excellent with bung slightly protruding sealed in two days. These barrels are excellent value for money and would recommend despite the slight problem I had.

19 giugno 2017
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Risposta di Celtic Timber

Hi Roy, Glad that you are enjoying the barrels.
Sorry about the issue with the bungs - they sometimes come to us like that.
Let us know if you have any further issues - we'd be happy to send a new bung out to you.
Thanks
Jon
Celtic Timber Team

Valutata 5 stelle su 5

Very helpful

Very helpful. Called to double check the notes on the order first and help me with delivery by corresponding directly with the courier on my behalf. I ordered a floating oak fireplace beam which looks great and can't wait to see it finished!!

13 giugno 2017
Non scritta su invito
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Risposta di Celtic Timber

Thank you very much for the lovely review and your purchase, Rebecca.

Don't forget to send us some pictures of the beam once it is installed for our competition!

Valutata 4 stelle su 5

bench

excellent product and a very good price
only one star lost because they didn't tell me which day it was arriving and I might have been out

12 giugno 2017
Non scritta su invito

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