The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Leggi di più
L'azienda ha risposto
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Great website. Great delivery. Small error with my first order but rectified immediately. The missing part delivered 2 days later super well wrapped. Second order placed the same week, delivered w... Leggi di più
L'azienda ha risposto
It was our first purchase and everything went very smooth, easy purchase and great delivery, exactly the way it should be.
Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di sistemi di sicurezza
- Negozio di allarmi antifurto
- Società di distribuzione via cavo
- Fornitore di allarmi antincendio
- Telecamera per il traffico
- Negozio di apparecchiature per la sicurezza
Scritti dall'azienda
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Scritti dall'azienda
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Informazioni di contatto
73 Whalley New Road, BB1 6JY, Blackburn, Regno Unito
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Eccellente
2K recensioni
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Ha risposto al 47% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
great service
11 marzo 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your feedback! We're delighted to hear you had a great experience with our service. We truly appreciate your support and look forward to serving you again soon!
great service, Speedy turnaround
the guys at CCTV Direct are brilliant, very helpful and willing to assist.
9 marzo 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your fantastic review! We're delighted to hear you were happy with the speedy turnaround and the level of service provided. The team at CCTV Direct will be really pleased to know their helpfulness and support made a difference. We truly appreciate your kind words and look forward to assisting you again in the future!
Risposta di CCTV Direct (UK) Limited
Thank you for your review! We're glad to hear you found our service fast and reliable. Providing a dependable and efficient experience is what we aim for, so your feedback means a lot. We look forward to serving you again soon!
Risposta di CCTV Direct (UK) Limited
Thank you for your kind feedback! We're really pleased to hear you’re happy with both our service and product availability. We work hard to keep a wide range of products in stock and deliver a great experience, so it’s great to know it’s appreciated. We look forward to helping you again soon!
Excellent Service
From the initial contact with cctv direct uk Ltd, was excellent, product choice, and speedy delivery, made it a pleasure to do business with them, highly recommended..
4 marzo 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your wonderful review! We’re delighted to hear that you had such a positive experience with CCTV Direct UK Ltd. Providing excellent customer service, a wide product selection, and fast delivery is what we strive for, so it’s great to know we met your expectations.
We truly appreciate your recommendation and look forward to serving you again in the future.
From looking for a item to choosing and…
From looking for a item to choosing and delivery, the whole experience is so easy and quick. Got no complaints at all and would recommend anyone to buy of this company
28 febbraio 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your great feedback! We're really pleased to hear that your experience — from finding the right item to choosing and receiving your delivery — was easy and quick. That’s exactly the kind of service we aim to provide.
We truly appreciate your recommendation and your support. If you ever need anything in the future, we’ll be more than happy to help.
Brilliant service once again can’t…
Brilliant service once again can’t fault CCTV Direct one bit and wouldn’t use any other company 👊
2 marzo 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your fantastic review! We’re really grateful for your continued support and are delighted to hear that you’re happy with our service once again.
Your loyalty means a lot to us, and we truly appreciate you choosing CCTV Direct every time. If there’s ever anything you need, we’re always here to help.
Risposta di CCTV Direct (UK) Limited
Thank you for your kind review! We're glad to hear you’re happy with both the price and the service you received. Providing great value and reliable service is always our goal.
We really appreciate your support and hope to serve you again in the future.
Always first class service
Always first class service!
The website explains all the details of items.
Prices are among the best out there and ordering is easy.
Delivery has always been very fast!
25 febbraio 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your fantastic review! We're delighted to hear that you consistently receive first-class service from us. It's great to know that you find our website helpful, our prices competitive, and the ordering process easy.
We’re also pleased that our fast delivery continues to meet your expectations. Thank you for your continued support, and we look forward to serving you again in the future.
Good Quock service
22 febbraio 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your review! We're glad to hear you were happy with the quick service. We appreciate your support and look forward to helping you again in the future.
Risposta di CCTV Direct (UK) Limited
Thank you for your great review! We're pleased to hear that you were happy with the delivery time and that the complimentary camera upgrade was a nice surprise.
We really appreciate your support and hope to serve you again in the future.
Very good service
22 febbraio 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your review! We're very pleased to hear that you were happy with the service. We truly appreciate your support and look forward to serving you again in the future.
Not received my order !!!
20 febbraio 2026
Risposta di CCTV Direct (UK) Limited
Thank you for leaving us a review.
We have had taken a look at your order, It is currently in Transit, the tracking shows that there was a attempt made to deliver but was unsuccessful.
We have tried ringing you on the mobile phone number that the delivery address is connected to but had no luck.
Please may you call in on monday and speak to Umayr on the sales counter, He will ensure your order gets delivered to you monday.
Risposta di CCTV Direct (UK) Limited
Direct by name, direct by service — we love that! 😊
Thanks for your review, and we’re really happy you had a good experience with us. Hope to serve you again soon.
Risposta di CCTV Direct (UK) Limited
Thanks for your review!
We’re really happy to hear your alarm order arrived quickly and everything was correct.
Generally good prices but service not great
Generally good prices, but always seem to have issues when something is supplied faulty. It's a shame that they cannot get this side of the business sorted
23 febbraio 2026
Non scritta su invito
Risposta di CCTV Direct (UK) Limited
Thank you for your honest feedback. We're glad you find our prices competitive, but we're sorry to hear about your experience when dealing with faulty items. That’s certainly not the level of service we aim to provide.
We take this kind of feedback seriously and are continuously working to improve our after-sales support and issue resolution process. Please feel free to reach out to our customer service team so we can look into your specific experience and put things right.
We truly appreciate you bringing this to our attention and hope we can provide you with a much better experience next time.
Having read some reviews about "lack of…
Having read some reviews about "lack of communication" I thought /id better buy with a credit card in case I needed recourse. The price was exceptional cameras were in sealed boxes, and communication (including copy of invoice" all very timely.) 5*
17 febbraio 2026
Risposta di CCTV Direct (UK) Limited
Thanks for the 5★ review!
We really appreciate you giving us a chance, especially after seeing those comments. We’re glad you found the price exceptional, the cameras arrived sealed as expected, and that our communication (including the invoice copy) was timely. Thanks again for your order and trust!
Excellent advice and help via WhatsApp…
Excellent advice and help via WhatsApp messenger and a great price with super fast delivery many thanks
17 febbraio 2026
Risposta di CCTV Direct (UK) Limited
Thanks for your great review!
We’re really glad our advice and support via WhatsApp was helpful, and that you were happy with the price and super fast delivery. Many thanks for choosing us!
Always great customer service with…
Always great customer service with fantastic products
12 gennaio 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your review!
We really appreciate your kind words — we’re glad you’re happy with our customer service and the products. Thanks again for your continued support!
Pyronix chrome keypad delivered ok but…
Pyronix chrome keypad delivered ok but the screw on the keypad had been rounded off and can't open it looks like a return from someone else cannot use this item and you can clearly see the attempts been made on this has the plastic is also damaged as a alarm engineer for over thirty years I've never had an issue with pyronix stock i will be going back to my original supplier!
11 febbraio 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your feedback. We're pleased to hear your order arrived safely, but we're very sorry to learn about the condition of the keypad you received.
This is certainly not acceptable, and we understand your frustration—especially given your experience as an alarm engineer. The item you described does not meet the standards we expect, and it’s concerning to hear it appears previously handled or returned.
Please contact our customer support team as soon as possible so we can arrange a replacement or refund and investigate how this happened. We take issues like this seriously and will work to ensure it doesn’t happen again.
We appreciate you bringing this to our attention and hope we can restore your confidence in our service.
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