Been using them for a good few years now still come through on price and service and have had little issues where I've needed to contact them - everytime I have they've resolved it promptly.
L'azienda ha risposto
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Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Leggi di più
L'azienda ha risposto
Ordered a few times before and always a good experience. Well priced products with good offers. When arrived they are all as expected. The team will help answer questions and resolve any issues. Qui... Leggi di più
L'azienda ha risposto
CCTV Direct was Amazing Emayr at CCTV Direct was very helpful and knowledgeable and helped me configure a new POE Camera on an NVR connected to a home network and accessed via the iVMS-4200 clie... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di sistemi di sicurezza
- Negozio di allarmi antifurto
- Società di distribuzione via cavo
- Fornitore di allarmi antincendio
- Telecamera per il traffico
- Negozio di apparecchiature per la sicurezza
Scritti dall'azienda
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Scritti dall'azienda
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Informazioni di contatto
73 Whalley New Road, BB1 6JY, Blackburn, Regno Unito
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,5
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 47% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very smooth and fast experience.
Very smooth and fast experience.
Kept me informed throughout.
6 maggio 2026
Risposta di CCTV Direct (UK) Limited
Thanks for your review! We're delighted to hear that you had a smooth and fast experience with us. Keeping our customers informed every step of the way is important to us, so it's great to know that was reflected in your order. We appreciate your support and look forward to serving you again soon. 😊
Risposta di CCTV Direct (UK) Limited
Thanks for your review! We're glad to hear the product was exactly what you were looking for and that it arrived quickly. We appreciate your support and hope to help you again with your next order. 😊
Quick delivery all quality items
5 maggio 2026
Risposta di CCTV Direct (UK) Limited
Thanks for your review! We're pleased to hear that your order arrived quickly and that you were happy with the quality of the items. We appreciate your support and look forward to serving you again in the future. 😊
Great help from Sully at CCTV Direct !
Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that would have otherwise meant having to buy a whole new alarm system ! Delighted…
13 maggio 2026
Non scritta su invito
Risposta di CCTV Direct (UK) Limited
Thank you for the fantastic review! We're thrilled Sully was able to help get your alarm battery safely to Dublin and navigate the Brexit maze without needing a map and compass! 😄 It's great to hear we could save you from replacing the entire alarm system. We'll be sure to pass your kind words on to Sully. Thanks again for your support, and we're delighted everything worked out!
Did well for a big order
Had few hiccups, but were fast in sorting them out. Would recommend,
6 maggio 2026
Risposta di CCTV Direct (UK) Limited
Thanks for your review. We're glad we could sort out the few hiccups quickly and get everything resolved for you. We appreciate your recommendation and look forward to helping you again. 😊
Very poor service ... what do you think?
One item was not in stock, although I ordered it.
The other item has not arrived. Over 1 week later!
I assume it is safe to conclude that this represents very poor service.
Might be better to actually get your service function working and deprioritise Trust Pilot reviews!
4 maggio 2026
Part of the order is as missing from…
Part of the order is as missing from the delivery. No reply’s from emails or WhatsApp.
29 aprile 2026
Very good pre sales information
Very good pre sales information. They guided me through which camera I needed.
1 maggio 2026
Although I don’t my items that I need,I…
Although I don’t my items that I need,I quickly get my refund.they are reliable company. Thanks👍
23 aprile 2026
Bloody excellent service and super…
Bloody excellent service and super quick.
Great price as well 😎
22 aprile 2026
Decent Supplier
Usually reasonably priced quick delivery and excellent remedial service when minor issue with part ordered occured
14 aprile 2026
Non scritta su invito
Quick systems
21 aprile 2026
Good choice of products
Good choice of products. Easy website to navigate. Placed order and arrived very quickly and well packaged.
21 aprile 2026
I'm still waiting for my equipment
I'm still waiting for my equipment, I paid for next working day and even selected to collect it from a collection point to ensure I didn't miss the delivery because you know how reliable these dodging delivery company's are. It's now 5 days and I'm still waiting. No doubt CCTV Direct got the equipment out on time but their chosen delivery firm have alot to answer for.
I'm going to cancel the order as it's already cost me over a grand in lost earnings waiting for the equipment.
The only way these company's are going to realise that this kinda rubbish is not appropriate is if we stop using them.
I'm going to a local supplier, paying more but it's not going to cost me in lost earnings waiting on their chosen delivery service. My advice, if you want to take your chances with DHL, I'm going to support my local business and long off relying on anyone else!!
Update!!
I was contacted by CCTV Direct after leaving this review and they where very helpful. I still canceled the order, not because of CCTV Direct but due to the unreliable nature of the delivery firm.
They didn't question my reasons and where very understanding and gave me a refund no questions asked.
I'm just sorry DHL have caused bad reviews
21 aprile 2026
Zero Support
Issue with a supplied part, called and got no answer, emailed and got no reply
16 aprile 2026
Great service and rapid delivery…
Great service and rapid delivery throughout.
6 aprile 2026
Non scritta su invito
Risposta di CCTV Direct (UK) Limited
Thank you for your kind words! We’re really glad you were happy with both the service and the speedy delivery. We look forward to serving you again soon.
Excellent service from the team
Excellent service from the team. From ordering to delivery. A+++++
Will always use for my Hik installations. Good pricing also.
7 aprile 2026
Risposta di CCTV Direct (UK) Limited
Thank you for the fantastic feedback! We’re delighted to hear you had an excellent experience from ordering through to delivery. Your continued trust in us for your Hik installations means a lot, and we’re glad our pricing works for you too.
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