Made me pay $8.95 for expedited handling and melt protection due to getting a chocolate bar. I know we're in a heat wave but there wasn't even an ice pack, only air bags in the package. What did I eve... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Terrible customer service and terrible products.customer service is too incompetent to realize the real issue here and wanna blame it on a gift card. I’m not even sure what nonsense they are going... Leggi di più
L'azienda ha risposto
I just had a GREAT experience with CBD Mall. Have not tried the product yet, but received a fold packet razor cut open and emptied out inside the packing box. Took pix, called within 10 minutes of UPS... Leggi di più
L'azienda ha risposto
I'm really happy with my experience with CBD Mall. I ordered some gummies and a vape and the package got here a day before their estimated arrival date! I tried the gummies and they were delicious (an... Leggi di più
L'azienda ha risposto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Products are high quality and great…
Products are high quality and great prices. Products arrive quickly and are well packaged. Communication and tracking are outstanding. I had a minor issue with an order and cbdmall.com made sure the detail was resolved in a very generous way.
I had a defective Cart and called and…
I had a defective Cart and called and reached out to Taylor in customer service she directed me on how to reach out.
Literally within 2 hours my replacement is in its way
Thanks Taylor
Holly cow i am glad I didnt pull the…
Holly cow i am glad I didnt pull the trigger they kept sending me emails. I decided to jump on their BOGO offer or 50% certain thca, they measure each order by 1/8 the computer projected my order for 419.00 1 ounce i asked the girl when i called would you pay the normal crossed out priced 192.00 for a quarter?? she hesitated.. i shut her up quick i said of course you wouldnt and no one would... so what they are doing is elevating to a riddiculous amount the product and catching people off guard telling them its 50% off now the bill is still over 200 for a oz... just like any place out there... SCAM....

Risposta di cbdmall.com
Priscilla is AMAZING
Priscilla is AMAZING! She is what customer service is all about, HEARING not just listening.. Compassion not just empathy. She fixed my issue expertly and quickly and because of HER, I will be a CBDMALL customer for a very, very long time to come!
Their product is good quality and taste…
Their product is good quality and taste good too. I only use the gummies.
Great service when I had an issue with…
Great service when I had an issue with a product!
Very satisfied with the customer…
Very satisfied with the customer service I received. The original package containing my order was stolen and Taylor was very helpful and prompt in assisting with a replacement! Excellent job.
Had a small issue with my order and the…
Had a small issue with my order and the representative was very accommodating!
Great company !!
Great company !!! had a little problem with delivery from UPS. But was taken care of promptly by customer service lady, Priscilla. She is such a professional and polite lady. Got my product and i am a happy camper !!
These guys are amazing
These guys are amazing. They have great prices for one. Two they have always made any issue I’ve ever had as far as like a defective device immediately making it right for me. I won’t order anywhere else.
Placed an order Friday and my order…
Placed an order Friday and my order hasn’t even been shipped and I stay 7
Hrs away felt like I’ve been scammed so I got my refund will not be ordering from them ever again.
Edit- You guys say you didn’t ship it yet but sent me two different tracking numbers. One didn’t work and the other is stuck in Daytona, Florida for 4 days and still says it’s there as of June 21,2024. So again this was all on you guys then you did absolutely nothing so I had to ask for a refund 5 times til I got my money back.

Risposta di cbdmall.com
Amazing!
They were so amazing at responding fast and they go above and beyond it really feels like they care for the customers, highly would recommend buying from them
This company has proven to be the best…
This company has proven to be the best there is! There customer service support team are 💯💪 and I appreciate there time and help with my orders to help my life stay calm and relax!
Customer service was excellent
Customer service was excellent, friendly, and very responsive, order had gotten delayed due to severe weather, and they reshipped and included a freebie to make up for the trouble.
Great customer service!
When I first received my Blue Dream disposable vape, I struggled to get it to turn on. I reached out to customer service and Elle did a great job walking me through the steps to get my vape to work (5 fast button clicks to “reset” it). Thanks, Elle! Also, the rewards points and coupons are great for customers!

Risposta di cbdmall.com
The best customer service
I recently had an issue with a product I purchased and I must say their customer service was outstanding. The representative Elle I spoke with was incredibly helpful and knowledgeable. They provided me with clear step-by-step instructions on how to troubleshoot the issue. Thanks to their guidance, I was able to resolve the problem quickly and get the product working perfectly. I was impressed by their efficiency and highly recommend this company to anyone looking for top-notch customer service.

Risposta di cbdmall.com
Had a wonderful agent reply to me…
Had a wonderful agent named Priscila reply to me pretty quickly, the same day! Within one reply they had helped me solved my inquiry and went above and beyond to verify that I was okay with the solution (: I loved the shopping experience here!

Risposta di cbdmall.com
Amazing products
Amazing products! I have ordered several times from this company and only one time did I have a SLIGHT issue with the product. When I reached out to customer service they were extremely timely, and friendly. Not only did they help educate me on the issue they FULLY resolved it. Truly love this company and everything they offer!!

Risposta di cbdmall.com
Great product, good customer servicer
I've ordered several times and been fully satisfied. In spite of some reviews mentioning bad experiences with customer service, that has not been my experience. An item was inadvertently missing from a recent order. I was immediately able to get in contact with a live person in customer service and they immediately sent me a replacement for the missing item. No hassle, no questions. Impressive.

Risposta di cbdmall.com
Good company good products fast…
Good company good products fast response A++

Risposta di cbdmall.com
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