cbdmall.com Recensioni 

Made me pay $8.95 for expedited handling and melt protection due to getting a chocolate bar. I know we're in a heat wave but there wasn't even an ice pack, only air bags in the package. What did I even pay for? On top of that melted chocolate is hard to dose and unsafe. Did you even try? First and last time customer.

Terrible customer service and terrible products.customer service is too incompetent to realize the real issue here and wanna blame it on a gift card. I’m not even sure what nonsense they are going on about. That’s why they have terrible reviews on here and their products are just a WASTE of money. The fact they go back and forth with their customers is beyond me and proves their lack of ability to be competent. Which is very funny because I’ve never even called their phone number so they just like to make more stuff up to sound better. Very unprofessional, STAY AWAY!

Then when you catch them in a lie they want to edit their response 4-5 times like a child. This is very humorous honestly and again so unprofessional of a COMPANY to do such.

Listen up people,
The product is as promised
The cost is less than most others
Shipping is quick and direct
The customer service is exemplary
No place else do I go. CBD MALL has it all.
Nuff Said!!

I purchased a dozen 300 mg Fruit Punch waters. After drinking one of them, I did not feel anything. I have done this several times with no effects. I do not recommend this product. I guess back to smoking.

I had a terrible experience with this company, and I strongly advise you to stay far away from them.

I ordered 24 cans of a seltzer product in a specific flavor that was their only sugar-free flavor.

I received the shipment on the day it was promised, but it was the wrong flavor, and thus was not the sugar-free that I needed, as my uncle who I take care of is diabetic and these were for him.

I called customer service. They told me I need to take a picture of all 24 cans and a picture of the packing slip and email it to them. I did that. Then they told me I have to repack and reseal the boxes and ship them back, and only after I provided them proof that I shipped it back would they ship the correct product.

I requested expedited shipping on the new shipment, but they refused and said that was unavailable. I never raised my voice, I was never rude, I never used foul language, but they tired of my request and instead told me I was being issued a full refund immediately and I could do whatever I want with the wrong product. Oh, and they told me I’m not allowed to do business with them anymore.

Really terrible customer service. All I wanted was to buy their product, but when they made a mistake, they wouldn’t fix it for me any timely manner; I shouldn’t have to wait an additional week or a week and a half because they messed up.

Be smart, help yourself out, don’t order from them.

I do not recommend purchasing from this company. The products are trash which explains why they’re offering such good pricing for their product it’s trash. This company does not like to offer refunds, although it clearly states on their website they do, which is a clear deceptive tactic to get individuals to purchase their low quality products. I literately complains about the product the day after I received it, and the only offer that was made was 500 reward points that I can use for the next purchase, which I don’t plan on purchasing from this company ever again however, that’s OK I’ve since disputed the transaction with my bank and I was able to receive a full refund and I will be leaving negative reviews regarding this company throughout To inform others so they don’t have to experience the unsatisfactory of dealing with this company purchasing products in my personal opinion, If you have some place in your own community in your neighborhood that you can make purchases for what you’re looking for stick to it, it’s not worth purchasing anything online that you cannot see or smell or even sample before purchasing.

About half of their products are faulty. They claim to offer refunds and replacement, but I had to argue with customer service for about a week before they offered me “points” to use toward a future purchase. Even though I would’ve preferred to have my cash back, and didn’t want to give them any more business and I agreed and it’s been over 2 months now and I STILL haven’t received the points promised. I would recommend using your local guy, tobacco shops, etc. and avoiding CBD mall if you can help it because the product quality is highly questionable and the customer service is a nightmare.

Ordered on Wednesday and product arrived tomorrow. Can’t review on the product yet but I will say the customer service was outstanding. There was a shipping issue due to usps nothing with CBDmall. I wrote them an email addressing the concern and expected a response the following day. Their rep Elle got back to me within the hour the situation was a little confusing to explain but she made sure to get all the details and got me an answer. If the product is good will absolutely be a repeat customer. Will follow up on the product quality once it drops.

Ok, I've been doing a LOT of research on this and CBD MALL checked ALL of the boxes. I suppose if I HAD to find a complaint it would be faster shipping but REALLY that's pretty damn good as well. Yepper, y'all have done it....I have my humor, smile and even LAUGHTER back. Thank you!

Great products, great quality!

Super easy to order, and they send constant updates on shipping of product. Arrived at my address quickly, and products work well. The first time I ordered, there was a delivery situation which they were very helpful with. I will be ordering from them again. I ordered early June, problems with delivery, and they took care of the issue. The company sent an email tracking shipping, with updates, and order was received in a week, about the third week of June.

💌 excellent prices on quality products..
💌Fast shipping
💌 Excellent Customer Service
🌹🧸❣️ I'll Be Back 🎖️🤍👀

Super easy to order, and the product ships directly to my home. Quick, easy, and great selection. I've already ordered several times and recommended CBD Mall to friends.

Nice products that work as advertised, good prices and fast shipping as promised

All in all, it was a good experience. Shipping time was a little slow. I do see myself purchasing from CBDmall in the future. 🥳

UPDATE!!!! Denise for diamond CBD also their other company CBD MALL made it right and sent me my order she was top notch and handled it quickly even sent it ups 2nd day air. I tried their 7-hydroxy and it was good I told her I update my review and Im a man of my word sorry it took so long just been dealing with life. Thank you Denise for being such and awesome customer service rep have a wonderful day

I had a question about my invoice. I contacted cbdmall about my concerns and the next business day customer service emailed me about my concerns and cleared everything up in same email. Customer service was prompt, courteous and seemed concerned that I should have a hassle free experience. I am impressed with the company based upon this interaction. Really solid. I’m sure I will do more business with them.

Sheri incredible customer service there was an issue with the shipping and they reached out and made everything more than OK. Great price is fantastic. Deals all around just really cool people thanks guys.

The customer service is really helpful and awesome ,name Dwight didn’t hasitate and took his time to help and settle shipment issue world needs people like this! Sincerely thank you! Give this man a raise

Made an order for 7hydroxy I am in Texas my shipping is in Texas my CC address is in Texas. I get a email a short while later telling me I need to provide a state issued ID. I have ordered the same stuff from multiple parties never once have my id been asked for. Hell they could look up my name in Texas on Facebook and see I am a 54 year old male. Sound like a phishing expedition to me. I plan on canceling the order, just doesn't set right.

Added. I decided to send my DL in hopes this is not a scam, it just doesn't seem right as I have never had this issue before. If all is on the up and up I will correct my experience.