Had initial issues with the courier however the Carpet Underlay Shop were excellent at resolving this with little disruption. Thank you to Sharon and Jemma who communicated throughout in a very frie... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
EDIT: company refunded me additional cost of delivery and found out why outsourcing delivery company hadn't delivered at the first place. I received the order on the second day. Don't recommend. P... Leggi di più
Can't fault this company will definitely use again. Really friendly staff(Jamie) followed up order with courtesy call. Delivery rates and product prices second to none. Large order placed and arrived... Leggi di più
Two fellas from Tapi carpets Bognor Regis came to lay some vinyl flooring and i have to give praise where its deserved, these two fellas were excellent, the workmanship was brilliant. just to add, Chr... Leggi di più
4,5
Eccellente
912 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good speedy service.
Products arrived ahead of time along with the free lengths of carpet gripper. All round good and speedy service.
21 maggio 2018
Non scritta su invito
Excellent service
Excellent service. Premium service takes parcelforce 2 days notnext dat. That's the only negative but thats not the sjops fault.
15 maggio 2018
Non scritta su invito
It was very thick good quality underlay…
It was very thick good quality underlay for a very good price.
15 maggio 2018
Non scritta su invito
Purchase of underlay
14 maggio 2018
Non scritta su invito
I do not recommend this company
They delivered the wrong Size item and refused to send the correct one .
3 maggio 2018
Non scritta su invito
Risposta di Carpet Underlay Shop
Dear Mr Sousa,
Thank you for your review.
i have checked into what occurred with your order for Barrier matting which we offered to replace the matting that you ordered incorrectly with a correctly sized mat and also offered to fully refund you on receipt of the incorrect matting. I am not sure why you are claiming that we refused to send the correct one as its simply untrue. i have arranged for staff to contact you directly inorder to arrange for a replacement barrier mat and also to arrange for the incorrect one to be returned to us for refund. Also i am not sure why you have placed another review below this one for the same Order ref 8850 in the name of Max.
i trust that we can resolve this satisfactorily and i will contact you directly to ensure all is resolved
kind regards,
CUS Online Sales Team
wrong size bad service
ordered a carpet and the CARPET UNDERLAY SHOP, send us wrong size, and after exhausting exchange of emails, they simple didn't change their mistake. Very disappointed.
3 maggio 2018
Non scritta su invito
Risposta di Carpet Underlay Shop
Dear Mr Ademar Sousa,
Thank you for your review.
As mentioned in the previous review that you posted above this one using your own name we have checked into what occurred with your order for Barrier matting which we offered to replace the matting that you ordered incorrectly with a correctly sized mat and also offered to fully refund you on receipt of the incorrect matting. I am not sure why you are claiming that we refused to send the correct one as its simply untrue. i have arranged for staff to contact you directly in-order to arrange for a replacement barrier mat and also to arrange for the incorrect one to be returned to us for refund.
i trust that we can resolve this satisfactorily and i will contact you directly to ensure all is resolved
kind regards,
CUS Online Sales Team
exactly what I wanted
exactly what I wanted, straightforward ordering, fast delivery. very happy.
3 maggio 2018
Non scritta su invito
Can't fault C.U.S bought from them 3…
Can't fault C.U.S bought from them 3 times for various properties & always quick delivery, good products, good price. WELL DONE.
2 maggio 2018
Non scritta su invito
Fast
Fast, efficient service. Good price. Delivery charge a bit steep, perhaps?
2 maggio 2018
Non scritta su invito
Very good and on time
27 aprile 2018
Non scritta su invito
Arrived on time as promised.
24 aprile 2018
Non scritta su invito
Flooring Underlay - Buy Here!!
Great product, great price and delivered quickly - definitely will use again
24 aprile 2018
Non scritta su invito
Quality 10 out of 10 service 10 out of…
Quality 10 out of 10 service 10 out of 10
23 aprile 2018
Non scritta su invito
Great service and great price for an…
Great service and great price for an excellent product. ( Cosy 10) Why would you try to save a few pounds over the life of a carpet by buying anything inferior?
22 aprile 2018
Non scritta su invito
Simple and quick
Simple and quick, arrived next day even though I paid standard delivery, fraction of the cost from where I bought the carpet.
17 aprile 2018
Non scritta su invito
fantastic service
fantastic service. Order so easy and delivered on time no problems whatso ever, Will use again
13 aprile 2018
Non scritta su invito
Excellent speedy delivery.
13 aprile 2018
Non scritta su invito
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