The service was quick and professional. Brian the technician communicated well in setting up an appointment. He was pleasant, courteous, and knowledgeable. He completed the key fob quickly, answered... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
All ordering was done online. Also, the appointment was set online and the tech was great at confirming the appointment. The whole thing took about 15 minutes. Cut two keys and program two key fobs.... Leggi di più
I was very pleased with the overall experience of securing a back up key for my truck. I was contacted immediately by the service technician who confirmed what I needed and made arrangements to meet... Leggi di più
way better then I expected. Tech was courteous, efficient and to the point... showed up earlier than expected, I thought I was going be late going into work because you rarely get what is promised but... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Car Keys Express provides discount, on-site key replacement for businesses and consumers and is a global technology leader in key manufacturing.
Informazioni di contatto
East Market Street 828, 40206, Louisville, Stati Uniti
- carkeysexpress.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 12% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Tito was on time
Tito was on time, efficient, friendly while pairing new key. Good job.
David is great!
Prompt and polite
Technician Great! Customer Service not so much 😤
Our technician Oscar R. was incredible! He communicated with us promptly and made it easy to set up our appointment location, especially given the difficulty of parking in the area. He was very genuine in his care for the car and our family here for school. He even helped out a stranded woman (dead cell, couldn't start her Tesla).
I will say that communication from the initial internet booking could be improved by giving more accurate information. And phone communication with the main customer service needs major training in speaking to customers. Speaking to a rude, unhelpful human is just as bad or worse than a robot.
But if you hang in there, you'll most likely get a wonderful technician and new key for less than a dealership, quicker and easier to!
Technician communicated and got the job…
Technician communicated and got the job done in timely fashion
Was very happy got my new key
I lost my key to my wifes car. And they came out and got the new key done. Great service
Great Service! Brian answered my call and was on site…
Brian answered my call and was on site within an hour. He made 2 keys for me and we are back on the road.
Cole 100% customer service satisfaction…
Cole 100% customer service satisfaction guaranteed 👌 👍 🙌 😎 💯 😀
The technician arrived on time and was…
The technician arrived on time and was professional and accommodated with my work schedule. I believe his name is CJ.
The service was fast and the process of…
The service was fast and the process of ordering the key was very easy. The only issue I had was trying to get a receipt for my order.
Nice guy good job
Service was fast and easy.
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