It pains me to do this because we love the product so much, but this last experience was horrendous and we will not be buying from them again. They’ve clearly been sold or are running their stock down... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Absolute scam. Someone higher up needs to get involved in taking this website down. It’s obvious that this company is directly scamming people out of their money. Don’t have your car freshener you bou... Leggi di più
I placed an order on October 3rd and still haven’t received it. I’ve sent two emails, but I haven’t received any response from them. There is no sign of the order, no refund, and absolutely no communi... Leggi di più
I was uncertain about purchasing this thinking it wouldn’t smell like the perfume at all, boy was I wrong! It’s 100% exactly the same as black opium and my car smells amazing! It’s as though I’ve spra... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The U.K.'s leading luxury car freshener brand as seen in GQ, Vogue, TopGear & AutoExpress. Our oil based air fresheners are inspired by some of the most exclusive perfumes, aftershaves and ouds. Give your car a touch of luxury. Free U.K delivery - Worldwide shipping available.
Informazioni di contatto
Unit 10 Saracen Way, PE1 5WS, Peterborough, Regno Unito
- contact@carcologne.co.uk
- carcologne.co.uk
1,8
Scarso
189 recensioni
Non risultano inviti alla recensione recenti
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Wow love them
Had 2 products from car cologne now absolutely love them, this is my only go to place for my in car freshness.
16 novembre 2022
Non scritta su invito
Great place for go to freshnerss!!
12 gennaio 2023
Non scritta su invito
I ordered the car diffuser
I ordered the car diffuser
It’s a amazing product top quality build and you can see and smell the top quality of it.
If you thinking about ordering make the jump and do it you won’t regret it
17 dicembre 2022
Non scritta su invito
Great product
Great product, smells as described and a nice addition to my car. Good shipping as well over the Christmas period
25 dicembre 2022
Non scritta su invito
Car cologne
Car cologne is the best in the game, great service and quality products
16 gennaio 2023
Non scritta su invito
Great product and customer service
Great product and customer service. Highly Recommend.
19 dicembre 2022
Non scritta su invito
Very good product
16 gennaio 2023
Non scritta su invito
The best in the industry
I have always purchased from these guys and the level of service / customer service is top notch.
Best of the products you can’t fault.
Recommend them 1000%
16 gennaio 2023
Non scritta su invito
0 star.
0 star.. Absolutely horrendous company, don't waste your money.
Bought one of the diffusers, tried to charge it and it won't charge. Emailed them to get a replacement and they won't reply to my emails. Emailed multiple times and also used resolver and they haven't even bothered to reply to that either.
Buy one off AliExpress instead a fraction of the price and actually work.
So I've actually come back to edit this....
You did actually reply to my first email....It took you a long time to respond though, the response for which you asked me to try some basic fault-finding with the unit, which I tried and then replied to your email within an hour of receiving it but from then on I never received any response from yourself's, so it wouldn't have actually gone into your spam folder from this point. And also the fact that you have responded to me on here and not even actually bothered to reply to my emails is quite shocking to be honest. As stated in the previous review on here I even tried to use resolver for which you never even bothered to respond to either.
The comment you have said about the product being 5 months old.. As I stated I only used it a couple of times and the consumer rights act actually states that a product can be up to six months old and replaced/refunded if any faults occur as this would be classed as a faulty unit/manufacturing error. I've asked for a refund but you have ignored this too. I would like a full refund for this product and I can send the unit back to you too (for which you will have to pay the postage fees)
1 novembre 2022
Non scritta su invito
Risposta di Car Cologne
Hi Mark,
We apologise for not responding to your emails - having looked into this, we have located one email in our junk folder dated 2nd December advising us of the issue with your diffuser. Therefore, your email was never intentionally ignored and we have a dedicated customer service team who respond to emails on a daily basis. However unfortunately your email was not picked up due to it arriving in our junk folder - something completely out of our control. We also note that your review pertains to a product purchased in July 2022, meaning you have had no prior issues with your diffuser for the past 5 months. However, you can return this to us and we will investigate further. Our return address is:
Car Cologne Ltd
Unit 10 Saracen Way
Peterborough
PE1 5WS
Many thanks,
CC Team
I'm dissapointed with this product
I'm dissapointed with this product. Had high hopes that the fragrance would last longer than a day, sadly it didn't. Waste of money and wouldn't buy again.
Oh and to the team you are welcome to do an analysis of my trustpilot reviews as you done with another 1 star reviewer. My reviews are genuine and I would be delighted to have left you 5 stars - had your product lived up to its claims
20 settembre 2022
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Diffuser
Brought a diffuser because my friend recommended it to me and it certainly didn’t disappoint scent is amazing and last ages
22 giugno 2022
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Money well spent
Perfume diffusers last long and will have your car smelling amazing!
21 giugno 2022
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10/10
10/10. Such a nice smell, smells like high end fragrances, definitely recommend.
21 giugno 2022
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10 out of 10
10 out of 10. I recommend this to everyone. Best company out there
21 giugno 2022
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10/10 the best car air freshener I’ve…
10/10 the best car air freshener I’ve ever used, you are missing out if you never tried Car Cologne.
21 giugno 2022
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Great products
21 giugno 2022
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Best smelling car products out there!!
Best smelling car products out there!!! Everyone will compliment your car when they get in and leave people asking where you get it from. Top stuff!!
21 giugno 2022
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Can honestly give Car Cologne a 5 star…
Can honestly give Car Cologne a 5 star rating!
On the one off chance that my product was delivered damaged, I was given polite & reliable customer service.
They had resolved my situation & would definitely recommend to people in the future.
But the products are great quality for a reasonable price!
Happy customer :)
19 maggio 2022
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Car Cologne only for my car & house!
Car Cologne only for my car & house!! The best in the game, trust no other but Car Cologne! Amazing customer service from the moment I ordered till it's delivered. Get your hands on their scented diffusers, scented cards and much more .. lovely idea to gift your loved ones too!!
26 marzo 2022
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Amazing product
Amazing product. Smells amazing. If you follow the instructions properly then you wont have spillages and the item is perfect.
26 marzo 2022
Non scritta su invito
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