Carcashpoint Recensioni 

2951
•
TrustScore 4 su 5

4,0

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Valutata 5 stelle su 5

I have had two loans with Car Cash Point, great service and Grace my account manager was extremely friendly and helpful. Will definitely be using Car Cash Point again in the future

Valutata 1 stelle su 5

Im going through a rough time with money and they ain't offering any options to pay them back they keep putting me in arrears I wouldn't recommend this company they dont care about anything but profit... Leggi di più

Valutata 5 stelle su 5

Great company. Speedy decisions. Work quickly to ensure you get your car. Very professional, especially Paul. Paperwork side quick and easy too. Money transferred quickly. All smooth and efficient. Gr... Leggi di più

Valutata 5 stelle su 5

Outstanding experience. I cannot commend Hollie and the team enough. They have always made my experience straight forward and I have been a customer for quite a while. I cannot recommend this company... Leggi di più

Dettagli dell'azienda

  1. Azienda di servizi finanziari e prestiti per automobili
  2. anche in
  3. Servizi finanziari non bancari

Informazioni fornite da varie fonti esterne

Car Cash Point is authorised and regulated by the Financial Conduct Authority for the conduct of consumer credit and a proud member of the Consumer Credit Trade Association and therefore is fully compliant with its 'Code of Practice'. We are committed to ethical and responsible lending and to providing the highest levels of professional customer service. We are also the proud winners of the Best Customer Focus awards at the UK Best Business Awards.

Car Cash Point - Instant loans for car owners

Scritti dall'azienda

The UK's favourite logbook lender

Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 55% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(2951)

33 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great company to lend from very helpful…

Great company to lend from very helpful if need anything and respectful dealt a lot of my experience with Hollie with carcashpoint who was extremely nice and considerate and didn’t stop to sort any issues that I might have with a quick response and solution. Thank you so much Team CarCashPoint

13 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

No contact.

No contact.

Received an email and text saying "pre-approved" and that an advisor would contact me shortly.

No call received, no voicemail left, no further texts or emails to advise if an update.

Unfortunately was a waste of my time.

22 marzo 2022
Logo di Carcashpoint

Risposta di Carcashpoint

Dear Sir
We are sorry you were not satisfied with your experience.
We are currently experiencing a very high volume of applications and it appears in your case we did not respond in a timely manner.
We would like to apologise for this and for any inconvenience caused.
Car Cash Point

Valutata 5 stelle su 5

Good Company

So far, so good. very quick , easy and informative sign up process with decent rates. Happy with the service received, does what it says on the tin. Good Company

19 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Despite the very few negative comments…

Despite the very few negative comments which all appear to be from people who have been rejected or repossessed for non payment - i decided to use car cash point and i am definitely not disappointed. Great team, excellent service and competitive rates. I would definitely recommend.

19 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Prices in my opinion are slightly…

Prices in my opinion are slightly higher than some don't make it a long term loan pay off as soon as u can .most of staff are good but Elena is outstanding if u have any issues always there to help always returns calls or emails straight away in my opinion she could do with training some of the staff in customer service just my opinion well done elena.

11 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

This is a sorry excuse of what is…

This is a sorry excuse of what is clearly an bunch of incompetent numpties who's only goal is to rinse the consumer out pocket and not give a monkeys in return. I had the unfortunate pleasure of dealing with the car cash point crooks (otherwise known as the CCC) back in 2019. To cut the long story short i was at a loose end like many individuals that have had to use their service. Among lots pressing issues from CCC such as the compounding interest and fees upon fees, lack of any reply to an email which I'm guessing is because it didn't mention anything about them getting payment, it was their complete disregard for my financial situation. The stress is causes and knock on affect to mental health. I had dealt with a collections supervisor ,credit controller, who like many at CCC was always in a meeting when I wanted to discuss repayment or just address the balance on my account. I left it for a week and made contact with their receptionist/operator who's name i asked but she didn't want to give it to me however she was happy to put her 2 pennies worth in to tell me that if i don't pay my balance today, vehicle repossession was in progress! I didn't get any response from a certain individual i cant name but was the account manager and was then told he left and wasn't working at CCP anymore. (Probably didn't meet his target and was shown the door) I had to result to borrowing the money from a family member which for many who understand, is the last thing you want to do and the embarrassment you feel. The CCC should understand customers situations especially during COVID. Judging from the previous reviews CCP is still up to its old tricks. I have referred this for further investigation with the relevant bodies. This company should not be in business and closed immediately!

29 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Ella is absolutely fantastic and so…

Ella is absolutely fantastic and so knowledgeable in what she does. She really knows what she’s talking about it and sorted out all my issues without any hassle. Thanks Elz. Keep up the great work. A****** all the way.

17 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Very happy with the service I have…

Very happy with the service I have received from Car cashpoint. The staff are all extremely present during the process and during the time that I had the loan. Elena in particular was extremely helpful. I will definitely use them again and recommend to anyone looking for the same service.

13 dicembre 2021
Non scritta su invito

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