Carcashpoint Recensioni 

2951
•
TrustScore 4 su 5

4,0

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Valutata 5 stelle su 5

I have had two loans with Car Cash Point, great service and Grace my account manager was extremely friendly and helpful. Will definitely be using Car Cash Point again in the future

Valutata 1 stelle su 5

Im going through a rough time with money and they ain't offering any options to pay them back they keep putting me in arrears I wouldn't recommend this company they dont care about anything but profit... Leggi di più

Valutata 5 stelle su 5

Great company. Speedy decisions. Work quickly to ensure you get your car. Very professional, especially Paul. Paperwork side quick and easy too. Money transferred quickly. All smooth and efficient. Gr... Leggi di più

Valutata 5 stelle su 5

Outstanding experience. I cannot commend Hollie and the team enough. They have always made my experience straight forward and I have been a customer for quite a while. I cannot recommend this company... Leggi di più

Dettagli dell'azienda

  1. Azienda di servizi finanziari e prestiti per automobili
  2. anche in
  3. Servizi finanziari non bancari

Informazioni fornite da varie fonti esterne

Car Cash Point is authorised and regulated by the Financial Conduct Authority for the conduct of consumer credit and a proud member of the Consumer Credit Trade Association and therefore is fully compliant with its 'Code of Practice'. We are committed to ethical and responsible lending and to providing the highest levels of professional customer service. We are also the proud winners of the Best Customer Focus awards at the UK Best Business Awards.

Car Cash Point - Instant loans for car owners

Scritti dall'azienda

The UK's favourite logbook lender

Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 55% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(2951)

33 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Wouldn't recommend them

Im going through a rough time with money and they ain't offering any options to pay them back they keep putting me in arrears I wouldn't recommend this company they dont care about anything but profits

14 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

Used this company in the past and the…

Used this company in the past and the service i got last time was great and has been this time from start to finish and will always go that extra mile to help you if you need it id give them
More stars if i could,

28 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Cannot thank hollie enough she’s been…

Cannot thank hollie enough she’s been my account manager for 3 years and I have gone through some issues in that time she’s always done everything she can to help me and keep my payments on track she truly is a perfect example of how to be professional and to show great customer service any one who is or was and going to will be very lucky to have her as your account manager as thank you soo much hollie !!! Mason!!

24 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Positive

I didn’t have the loan for the full term it was a temporary cash flow support following a divorce however the service was positive and they were also understanding when I had unexpected expenses and had to move my payment dates etc.

10 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Outstanding experience

Outstanding experience. I cannot commend Hollie and the team enough. They have always made my experience straight forward and I have been a customer for quite a while. I cannot recommend this company enough. Thanks again Hollie, Grace and the team

7 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Stay away forever

Stay away forever, I got £2700 loan for my car worth £15000,
Payment was £269 a month after making a payment for 1 year which is £3228 .
I ask for settlement for my loan and was £2534 to pay . So for my £3228 I paid only £166 went for my loan and rest is interest. Please avoid unless it’s your only option.

10 agosto 2026
Non scritta su invito
Logo di Carcashpoint

Risposta di Carcashpoint

Thank you for your review.

We are disappointed to read your comments, particularly as the financial figures quoted in your review do not accurately reflect our records.

We believe it is important that customers and prospective customers have access to accurate information, especially when it concerns the cost of borrowing and loan repayments.

Whilst we cannot discuss individual financial agreements on a public platform due to customer confidentiality, we would be happy to provide a full breakdown of your loan repayments, interest charges and settlement calculation directly with you.

We would encourage you to contact our customer relations team so that we can address any misunderstandings and provide clarification.

Kind regards,
Customer Relations Team

Valutata 1 stelle su 5

Terrible experience modern day loan…

Terrible experience modern day loan sharks
Only positive experience was with a lady called roisin who gave a grace period on surrendering the vehicle
Otherwise terrible service
Wanted to make a complaint was told to fill the form out on website but no form for complaint just a phone number but was told couldn’t make complaint over the phone

1 luglio 2026
Non scritta su invito
Logo di Carcashpoint

Risposta di Carcashpoint

Thank you for your review.

We are disappointed to read your comments, particularly as we endeavour to work constructively with customers when difficulties arise and explore appropriate solutions wherever possible.

We appreciate your positive feedback regarding Roisin and the assistance she provided.

We would, however, like to clarify that our complaints procedure is accessible through all communication channels, including telephone, email and in writing. Customers are not required to complete an online form to raise a complaint, and we take all expressions of dissatisfaction seriously.

Whilst we cannot discuss individual account circumstances publicly, we remain committed to treating customers fairly, acting reasonably and following appropriate procedures when managing accounts.

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Carcash point have really assisted me

Carcash point have really assisted me. I had a problem with my car and they were so reassuring and very quick in helping me to switch to an alternative vehicle. Paul goes out of his way to meet tight deadlines and Kash was so lovely too.

2 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

FRAUD

FRAUD, USELESS, STUPID COMPANY.
THEY ARE RUDE, THEY WILL THREATEN YOU. STAY AWAY FROM THIS COMPANY. ALL THE POSITIVE REVIEWS ARE FAKE.

30 aprile 2026
Non scritta su invito
Logo di Carcashpoint

Risposta di Carcashpoint

We strongly refute the allegations made in this review.

Despite thoroughly checking our records, we have been unable to identify the reviewer as a customer or establish any record of dealings with our company.

We have also requested further information through Trustpilot to verify the reviewer's experience and investigate the allegations raised. Unfortunately, no response or supporting information has been provided.

As an FCA-regulated business (10 years), we are committed to operating transparently, treating customers fairly and maintaining high standards of professionalism.

We believe it is important that reviews provide an accurate representation of genuine customer experiences. Without any information to establish that the reviewer has dealt with our company, we are unable to investigate or substantiate the claims made.

Should the reviewer wish to provide further information, we remain willing to investigate any legitimate concerns.

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Had three loans now with CCP

Had three loans now with CCP, generally you deal with the same names and faces which is good, although these type of loans are a higher interest, I find they are cheaper than others on offer by far... the name of the game is to settle asap, which they are happy for you to do, weve settled all our loans 24 months early, on our middle loan we did encounter financial struggles at home and the team were more than helpful, offered lots of assistance while I got back on track, after 3 loan agreements id be more than happy to enter a 4th for short term cash, thanks guys !

15 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Carcashpoint is the BEST

Carcashpoint is such a great product and a great service What makes it extra incredible is that they are super quick and easy to work with. The team are fantastic! I would recommend this to everyone.

20 marzo 2026
Non scritta su invito

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