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Scopri cosa dicono le persone

Valutata 1 stelle su 5

It's a scam. Bought in December, never delivered. Reached out to try to get a refund and was told they had stock issues, not refunded. Info/customer support email address is now deleted and cannot be... Leggi di più

Valutata 1 stelle su 5

Bei CarbonKlean handelt es sich um ein US-amerikanisches Unternehmen, das aber in der Werbeanzeige einen deutschen Shop vortäuscht. Das Geld wird über paypal sofort (15.12.2026 abgebucht. Lieferung... Leggi di più

Valutata 1 stelle su 5

Not even a 1...ordered their product in December, have not received anything. They said they had some delays in product delivery but NOTHING. They took my money with no product sent in return. I tried... Leggi di più

Valutata 1 stelle su 5

Actually want to leave ZERO stars. Ordered 3 Peeps Eyeglass cleaners in November 2025 and have yet to receive them. 6 times I have emailed at info@carbonklean and 5 times I have received the same em... Leggi di più

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Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

82 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 1 stelle su 5

Peeps by Carbonklean is A Complete Waste of Money

Completely worthless product.
Peeps by Carbonklean is an absolute waste of money. The brush on the end is completely useless and does nothing to clean your glasses. In fact, it feels like it might even scratch the lenses rather than help. The cleaning pads are no better – they can remove a bit of dust, but they’re entirely ineffective against fingerprints, smudges, or anything more substantial.

At $10-15, this product is outrageously overpriced. You can find the exact same item on other sites, like Temu, for just $1.50. The lack of value here is astonishing.

To make matters worse, there’s no option to return the product, and customer service is nonexistent. The sales page is full of glowing reviews, but I suspect they’re fake. This has been a frustrating and disappointing experience, and I would strongly advise anyone against purchasing Peeps.

12 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I read the positive reviews and thought…

I read the positive reviews and thought this would be great during my travels. IT IS A TOTAL WASTE!!
It does not work and you can not return it once it is opened!! They refuse to to accept returns if you have opened the package to try their product!
DON'T WASTE YOUR MONEY!

15 novembre 2024
Non scritta su invito
Valutata 2 stelle su 5

UNE SOCIÉTÉ PAS TRÈS CLAIRE

J’ai commandé
le 28/10/2024 un pack de trois Peeps
lunettes et une brosse pour IPad. Le tarif était excessif, mais je voulais essayer ces accessoires, indispensables, d’après leur site.
Première surprise, je paie au Luxembourg, puis 15 jours après je reçois une facture de France Telecom pour payer des droits de douane. Je paie et depuis le 12/11/2024 mon colis qui doit être livré par DHL indique le terme EXCEPTION.
À ce jour aucune nouvelle.
Je déconseille vivement cette société qui propose un produit dix fois plus cher que sur un grand site chinois.
Hier, après recherche je constate que mon colis a été déposé à ma Poste. Aucun SMS ou Mail reçu. A la poste on me dit « courrier retourné car adresse inconnue « . La poste m’avait envoyée un mail pour payer les droits de douane, donc avait tout mes coordonnées.
Sans commentaires sur la qualité de nos services publics.

19 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

do not buy…

Complete waste of money do not buy ,they do not clean ,they appear to make the glasses worse I now use a cheap one and it cleans a lot better

10 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Not as advertised

Based on advertising, I tried this product on my own eyeglasses. Despite re-cleaning several times, my glasses remained streaky. This product will not clean skin oils from eyeglasses. They are not as effective as advertising claims. The best way to clean my glasses remains a good glasses cleaner and facial tissues.

4 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Non-existent customer service, so-so products

tl;dr Customer service is non-existent. The products are only so-so. AVOID!

I bought some Peeps and a screen cleaner. Total order value was almost 88 euros, but carbonklean declared way too much on the Customs label. Now I need an invoice to prove that the actual value was a lot less, so I can get a partly refund for the import fees I paid. They should of course have sent an invoice right after paying for the order, but okay... I emailed carbonklean twice to ask if they could send me an invoice, but they never replied (no, also no reply in the spam folder).

Besides that, the overpriced Peep is okay at best. Nothing special; a microfiber cloth and glasses cleaner are much better fit for the job, at a fraction of the price for a Peep.

7 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Don’t use this company…

I ordered my glasses cleaner 2months ago and have received nothing. When I asked for info after 1 month of waiting I received an automatic reply saying they would respond within 72 hours. After nearly another month I am still waiting. I believe these guys are con merchants and seriously doubt the review saying they received their order quickly.

18 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

100% Genuine Company

I placed an order for the Peeps eyeglass cleaner and then read bad reviews and thought oh no I’ve been conned as I too received DHL Germany tracking - well I set it to email me updates and to my surprise I was getting them and in just over a week they arrived today!!
So out with my pairs of glasses and guess what? They actually cleaned them up as advertised!! I’m well impressed and wasn’t a con at all. I got the buy one n get 2nd half price , so once they are finished and my glasses keep to what they are now then il deffo be buying more!
Cheers!

7 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Avoid avoid avoid - SCAM

Sadly I’ve had the same experience as everyone else here it seems. Placed the order for one of these eyeglass cleaners a month ago. Recieved a ‘DHL Tracking number’ which for a period had a status something to the effect of awaiting parcel, now the number comes up as unknown. Attempts to contact the company have failed as they don’t respond to emails, definitely a fraud. Should have checked here first before ordering, luckily was only a small amount but out of principal will be contacting my bank to reclaim.

9 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Order not received

Avoid the social media blow up at all costs, I (and many other others) have never received our order, nor do they reply to customer service emails or calls.
Terrible company, likely a scam.

2 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Total crooks

Total crooks. Order has never arrived, tracking number is apparently fake, I have attempted to contact them multiple times both via direct email and the contract form or their website but I've received no response. Do not trust this company.

4 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Fakeshop

Fakeshop, my order from October 2023 never arrived me. I got a tracking number from german DHL - number unknown there. No answer to my both emails I wrote to carbonklean.

2 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

DO NOT GIVE THEM YOUR $$$

This company is a joke! I ordered $56.xx worth of products. They did send it, but the post office screwed up and it was returned to sender. I contacted PayPal after weeks of no response from the company, and they say it was delivered to me. It never was. This company is not worthy of your business. I wood definitely stay away!

28 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Achtung Betrug

Achtung Betrug! Habe die Anfang Oktober bestellte und bezahlte Ware bis heute nicht bekommen. Ebenso blieben meine zahlreichen Erinnerungen bei carbonklean ohne Reaktion. 👎👎

9 ottobre 2023
Non scritta su invito

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