Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

It's a scam. Bought in December, never delivered. Reached out to try to get a refund and was told they had stock issues, not refunded. Info/customer support email address is now deleted and cannot be... Leggi di più

Valutata 1 stelle su 5

Bei CarbonKlean handelt es sich um ein US-amerikanisches Unternehmen, das aber in der Werbeanzeige einen deutschen Shop vortäuscht. Das Geld wird über paypal sofort (15.12.2026 abgebucht. Lieferung... Leggi di più

Valutata 1 stelle su 5

Not even a 1...ordered their product in December, have not received anything. They said they had some delays in product delivery but NOTHING. They took my money with no product sent in return. I tried... Leggi di più

Valutata 1 stelle su 5

Actually want to leave ZERO stars. Ordered 3 Peeps Eyeglass cleaners in November 2025 and have yet to receive them. 6 times I have emailed at info@carbonklean and 5 times I have received the same em... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

82 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Never received my order for eyeglass…

Never received my order for eyeglass cleaner “Peeps”. It’s been two months and after 3 emails and two phone calls no answers have been received. Email link to this product continue to come from cbsdeals.com - they indicate this company is not affiliated with their products. Now I’m concerned about scammers

20 marzo 2025
Non scritta su invito
Valutata 2 stelle su 5

Not worth the price, time to use or hassle to get them clean!

These worked for the first 10 times or so. After that the smudges are still noticeable. Not sure where they are getting 500 uses from? If you push too lightly you get no results. If you push too firm you get some results but I have now noticed some scratches have appeared on my lenses. Can't win. It's back to microfiber cloths and spray for me!

12 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

I canceled my order before it was…

I canceled my order before it was shipped because they breached GDPR and I did not want to do business with them. They didn't reply and sent the stuff anyway. I then emailed them again to return the product, and they didn't reply to that email either. I'll might have to reach the ombudsman since they don't reply to any email.

Avoid as it's a terrible company

10 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Please do not deal with this company

Please do not deal with this company. First of all, the product is a piece of worthless crap. Secondly, I bought several of these before I knew that and only received 1 so was cheated out of about 60 dollars. Company never responded to repeated attempts to contact them and have them make it right. I complained to the Better Business Bureau who also never received a response. This is a scam business. It doesn't deserve minus 100 stars.

1 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Does this company exist?

I ordered peeps 2 weeks ago. Like others I wish I'd read the reviews of this company before ordering. I've not recieved a confirmation nor the products. They have not responded to any emails. I paid over £37 for two. I've not been scammed before but guess this may be the 1st time

22 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Don't get scammed

I really wish I'd checked on Trustpilot before wasting my money. Paid for two pairs for a bargain £25 on 12 December. No email confirmation of order, emails to customer services ignored and no product!! From what I've read the product is crap so I'll put this one down to experience and remember to check Trustpilot in fuiture.
Genuine companies would be responding to negative comments. This lot don't care!

12 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Don't waste your money

Ordered in November. Still waiting for the delivery. Company not answering emails. Don't waste your money. I can't say anything about the quality of the product as it hasn't arrived for me to try it

5 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Give the product a go through a reputable supplier

I saw an advert for these on Facebook and thought I’d check out the reviews. I wasn’t convinced about the reviews of people not receiving them, so decided to try ordering one on Amazon. I now think that the adverts on Facebook are from a dodgy company, given how cheap they are selling them for! The product itself seems to be really good, very easy to use and the glasses just seem to sparkle!
I would seriously recommend trying one of these products from Amazon first - a bit pricey but I think it will be worth it in the long run - I’m actually going to go back to Amazon now to buy one for my son!

3 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Melted, sticky product that leaves black plastic gunk on your hands

The cleaning pads actually do work well, but they arrived with a damaged exterior. The black plastic case is sticky to the point it leaves disgusting plastic residue on the user’s fingers. It’s totally unusable. Another bad recommendation from The Grommet. Out of 5 orders from The Grommet’s holiday gift guides, two never showed up and one is so badly damaged the product isn’t usable.

UPDATE: I contacted Carbon Klean over a month ago to return the damaged, unusable, and potentially hazardous product they shipped me. They never responded to my email, but did somehow find time to fight my dispute with Capital One. I will be responding with additional documentation proving they shipped a damaged product and refused to respond to my attempts to return it.

24 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Do Nor Trust

Ordered product and canceled order 69 minutes later. Received order 5 weeks later. NOW THEY WONT RESPOND TO EMAILS!!!
DO NOT ORDER FROM THIS COMPANY

22 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Avoid

Avoid. Waste of money. The instructions say that one has to CLEAN the glasses first !!! then use the so called ‘invisible’ carbon suckers to go over the lens.
Only suckers here are the customers.
I need to write to NASA to see if these claims are accurate. Oh and avoid paying with PayPal, it reduces your protection as a buyer.

20 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Pretty sure I got scammed

Pretty sure I got scammed. Bought nearly £100 from Facebook advert. Heard nothing for weeks. Then random message from parcelforce saying I owe £50 worth of customs charges. I have tried contacting the company to no avail. Trying to get my money back via credit card. Not paying customs charges, no thanks, not worth it for some stocking fillers!

7 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I think they work great

My orders have come without any issues. I use them myself and have given them as gifts to family members. I think they clean great! Much better than spray cleaner and microfiber cloths, which always leave streaks for me. I don't understand all the negative reviews. These are the best portable cleaning gadgets I've ever used.

15 gennaio 2024
Non scritta su invito
Valutata 2 stelle su 5

No customer service and delivery slow

Ordered some eyeglass cleaners to give as presents. They wrote the ship out immediately. Check their site a week later and my items hadn’t been shipped. Wanted to cancel the order (they already took my money via PayPal.) so tried to call but only a message they’ll call me back, which they didn’t. Emailed them and got a reply “Please allow 48-72 business hours for a response to emails. As we are working to ensure that all inquiries are resolved in a timely manner, please only send one email request per issue as multiple requests will cause your messages to be reverted back to the bottom of the response list.” In other words no customer support. BUT immediately got a response they’d shipped my order. Looked at the site and my order still hasn’t been shipped. Very dumb to have ordered from them.

7 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam website?

I tried to pay with PayPal and got an error message on their website saying ‘Unfortunately your payment could not be processed. There was an error processing your payment with your PayPal funding source. Please select an option below to try again. Retry with PayPal. Pay another way.’ There is no problem with my PayPal account, so now I’m worried this is a scam website and maybe my account details have been captured.

13 dicembre 2024
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più