It's a scam. Bought in December, never delivered. Reached out to try to get a refund and was told they had stock issues, not refunded. Info/customer support email address is now deleted and cannot be... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Bei CarbonKlean handelt es sich um ein US-amerikanisches Unternehmen, das aber in der Werbeanzeige einen deutschen Shop vortäuscht. Das Geld wird über paypal sofort (15.12.2026 abgebucht. Lieferung... Leggi di più
Not even a 1...ordered their product in December, have not received anything. They said they had some delays in product delivery but NOTHING. They took my money with no product sent in return. I tried... Leggi di più
Actually want to leave ZERO stars. Ordered 3 Peeps Eyeglass cleaners in November 2025 and have yet to receive them. 6 times I have emailed at info@carbonklean and 5 times I have received the same em... Leggi di più
Le persone hanno visualizzato anche
Never received my order for eyeglass…
Never received my order for eyeglass cleaner “Peeps”. It’s been two months and after 3 emails and two phone calls no answers have been received. Email link to this product continue to come from cbsdeals.com - they indicate this company is not affiliated with their products. Now I’m concerned about scammers
Not worth the price, time to use or hassle to get them clean!
These worked for the first 10 times or so. After that the smudges are still noticeable. Not sure where they are getting 500 uses from? If you push too lightly you get no results. If you push too firm you get some results but I have now noticed some scratches have appeared on my lenses. Can't win. It's back to microfiber cloths and spray for me!
I canceled my order before it was…
I canceled my order before it was shipped because they breached GDPR and I did not want to do business with them. They didn't reply and sent the stuff anyway. I then emailed them again to return the product, and they didn't reply to that email either. I'll might have to reach the ombudsman since they don't reply to any email.
Avoid as it's a terrible company
Stole my money,,does not reply to…
Stole my money,,does not reply to emails, texts, or answer phone calls...DO NOT DO BUSINESS WITH THIS SHAM OF A COMPANY..CAVEAT EMPTOR...
Please do not deal with this company
Please do not deal with this company. First of all, the product is a piece of worthless crap. Secondly, I bought several of these before I knew that and only received 1 so was cheated out of about 60 dollars. Company never responded to repeated attempts to contact them and have them make it right. I complained to the Better Business Bureau who also never received a response. This is a scam business. It doesn't deserve minus 100 stars.
Problem with order which happens but…
Problem with order which happens but cannot contact the company by any means,telephone doesn’t exist,emails NEVER answered.
Does this company exist?
I ordered peeps 2 weeks ago. Like others I wish I'd read the reviews of this company before ordering. I've not recieved a confirmation nor the products. They have not responded to any emails. I paid over £37 for two. I've not been scammed before but guess this may be the 1st time
Awful broken and no response when emailing to get a refund
Absolutely awful ordered three two broken despite numerous emails not one response SCAM DO TO USE
Don't get scammed
I really wish I'd checked on Trustpilot before wasting my money. Paid for two pairs for a bargain £25 on 12 December. No email confirmation of order, emails to customer services ignored and no product!! From what I've read the product is crap so I'll put this one down to experience and remember to check Trustpilot in fuiture.
Genuine companies would be responding to negative comments. This lot don't care!
Don't waste your money
Ordered in November. Still waiting for the delivery. Company not answering emails. Don't waste your money. I can't say anything about the quality of the product as it hasn't arrived for me to try it
Give the product a go through a reputable supplier
I saw an advert for these on Facebook and thought I’d check out the reviews. I wasn’t convinced about the reviews of people not receiving them, so decided to try ordering one on Amazon. I now think that the adverts on Facebook are from a dodgy company, given how cheap they are selling them for! The product itself seems to be really good, very easy to use and the glasses just seem to sparkle!
I would seriously recommend trying one of these products from Amazon first - a bit pricey but I think it will be worth it in the long run - I’m actually going to go back to Amazon now to buy one for my son!
Melted, sticky product that leaves black plastic gunk on your hands
The cleaning pads actually do work well, but they arrived with a damaged exterior. The black plastic case is sticky to the point it leaves disgusting plastic residue on the user’s fingers. It’s totally unusable. Another bad recommendation from The Grommet. Out of 5 orders from The Grommet’s holiday gift guides, two never showed up and one is so badly damaged the product isn’t usable.
UPDATE: I contacted Carbon Klean over a month ago to return the damaged, unusable, and potentially hazardous product they shipped me. They never responded to my email, but did somehow find time to fight my dispute with Capital One. I will be responding with additional documentation proving they shipped a damaged product and refused to respond to my attempts to return it.
Do Nor Trust
Ordered product and canceled order 69 minutes later. Received order 5 weeks later. NOW THEY WONT RESPOND TO EMAILS!!!
DO NOT ORDER FROM THIS COMPANY
Avoid
Avoid. Waste of money. The instructions say that one has to CLEAN the glasses first !!! then use the so called ‘invisible’ carbon suckers to go over the lens.
Only suckers here are the customers.
I need to write to NASA to see if these claims are accurate. Oh and avoid paying with PayPal, it reduces your protection as a buyer.
DON'T BOTHER CALLING THEIR CUSTOMER…
DON'T BOTHER CALLING THEIR CUSTOMER SERVICE YOU WILL NEVER REACH ANYONE. I CALLED 3 TIMES. I SENT THEM AN EMAIL. NO REPLY. I WILL BE SENDING THEIR PRODUCT BACK.
Pretty sure I got scammed
Pretty sure I got scammed. Bought nearly £100 from Facebook advert. Heard nothing for weeks. Then random message from parcelforce saying I owe £50 worth of customs charges. I have tried contacting the company to no avail. Trying to get my money back via credit card. Not paying customs charges, no thanks, not worth it for some stocking fillers!
I think they work great
My orders have come without any issues. I use them myself and have given them as gifts to family members. I think they clean great! Much better than spray cleaner and microfiber cloths, which always leave streaks for me. I don't understand all the negative reviews. These are the best portable cleaning gadgets I've ever used.
No customer service and delivery slow
Ordered some eyeglass cleaners to give as presents. They wrote the ship out immediately. Check their site a week later and my items hadn’t been shipped. Wanted to cancel the order (they already took my money via PayPal.) so tried to call but only a message they’ll call me back, which they didn’t. Emailed them and got a reply “Please allow 48-72 business hours for a response to emails. As we are working to ensure that all inquiries are resolved in a timely manner, please only send one email request per issue as multiple requests will cause your messages to be reverted back to the bottom of the response list.” In other words no customer support. BUT immediately got a response they’d shipped my order. Looked at the site and my order still hasn’t been shipped. Very dumb to have ordered from them.
Scam website?
I tried to pay with PayPal and got an error message on their website saying ‘Unfortunately your payment could not be processed. There was an error processing your payment with your PayPal funding source. Please select an option below to try again. Retry with PayPal. Pay another way.’ There is no problem with my PayPal account, so now I’m worried this is a scam website and maybe my account details have been captured.
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