Cantourage Clinic Recensioni 

• Despite a minor misunderstanding at the start, Dahlia promptly resolved the issue, and the service at Coutorage was exceptional.

• The knowledgeable and professional staff made me feel at ease throughout the entire process.
• Thay were there for me and I thank them for that.

This clinic has been a life saving for me they are so helpful understanding and help you in whatever way they can as regards to medication . Even when I run out Ben got me emergency medication to help me through
Would highly recommend

Really friendly and excellent customer service. Very quick to respond to enquiries. Very transparent about pricing. Very pleased so far. Sorry that’s a lot of “very’s” isn’t it. All of them deserved though! Thanks to Ben for all his help.

10/10 service!

I ask a lot of questions as i am always afraid of doing something illeagal but cantourage always provides me with the most profesional consultation, advise and documentation needed to feel safe!

Con only recomand

Cantourage have amazing customer service - they answer emails the same day, often within minutes, and it's possible to speak with them almost instantly over the phone. My consultant has been great so far too, definitely knows his stuff.
I have dealt with Jamie from customer services a few times, who has been able to find a solution every time within a few minutes. The price is reasonable, the selection is great and appointments are only scheduled as needed, unlike other companies which charge you whenever possible. Highly recommended!!

Great company. Providing what they claim they will. Speedy delivery. Polite and helpful staff. Keeping you updated throughout.

Great clinic excellent staff always quick to respond can’t fault them

I have been with cantourage for about 9 months and up until this month everything had been great. As of this month ive been told i would receive a phone call which didht happen , they then forgot to tell me my medication was out of stock even though I told the doctor that is was out of stock on the website, he assured me it was in stock and placed my order. I waited for 9 days and nothing, I called them and they told me they were sorry I should have received a phone call (2nd call I didn't receive) to tell me my medication was out of stock. I spoke to someone who apologised for the mistake and said she would get my medication to me within 2 days plus a free consultation for the error. Based off the issues I've been having I called up 2 days later (today) just to make sure everything was OK with my order as I've still not had the payment request and the lady I spoke to said they can't guarantee any amount of days for the payment to be requested even though I have this in an email from them. I have been without medication for 2 weeks at this point and it looks like its still not going to be dealt with as promised. At this point I've lost all hope with them.

Follow up

Had a phone call today from Arjun who explained and dealt with my issue , glad to have it all sorted. Will get a delivery tomorrow and was given advice on how to avoid this situation in the future. Can't fault them after resolving my issue so quickly.

So, don’t get me wrong, I have had a few issues but this industry is still finding its feet. I have found Cantourage to be very helpful and professional, and have always helped sort out any problems. People moan about meds arriving late, well just plan ahead and order 2 weeks in advance….
There is a learning curve to all this. Maybe if the government pulled there finger out and started some advice campaigns it would help the industry.

Lack of consistency & attention to details, Cantourage made another error with my prescription. In the middle of the month now & I’m still without my medication.

I have been a patient at Cantourage clinic for the last two years the Doctors and staff have always been professional and give the highest quality of healthcare available I would and do recommend them 100% keep up the great work Cantourage clinic

A very smooth experience all round. I don’t have others to compare to but there really isn’t anything more I could want from Cantourage. Friendly and helpful staff from top to bottom. Quick turnaround and very professional.

I signed up with the Cantourage Clinic in January 2024 after hearing a radio show about medical Cannabis on Radio 4. I have remained with them for 4 months now and am pretty sure I'll be with them a long time. I have suffered with Chronic Pain for 10 years subsequent to a horrible accident. I tried all the usual pain medication offered by the NHS and went through the traumatic experience of Opiate withdrawal as a result.

The team at Cantourage are wonderful, real humans whose mission is to give you the best experience and get you the right treatment as swiftly as possible. Unlike most businesses they are listening, quick to respond on all channels (email, online-queries, telephone etc) and keen to get feedback to improve what they do and the services they provide.

Been with cantourage since February and has been great so far.

Had a small issue with stock issues but was quickly resolved by Arjun and escalateled correctly so I didn't have any delays with my delivery.

Cannot fault Cantourage whatsoever. Extremely quick responding to any queries whether that’s via phone or email, super friendly staff that are happy to help and a pleasure to talk to, and knowledgable doctors that understand a patient’s needs.

It really is a painless process dealing with them and I hope to continue doing so for a long time.

The staff at Cantourage Clinic are great. I've found them supportive and professional. They always make time for me if I have any questions. I believe they care about people and their health. Very impressed with the whole clinic.

Super helpful and friendly staff. You can literally just ring and ask any questions and always get an answer. When you ring you get through to someone straight away, no hold times, no queues. Any issues you get a phone call and an email if you miss the call. Fantastic company.

From the moment I made my initial application, I have been greeted with warmth and professionalism. The staff go above and beyond to ensure I feel comfortable and remain informed throughout my treatment. The medical team are knowledgeable and attentive, quickly allaying all my concerns. I was left feeling confident in the treatment plan we discussed and impressed with the exceptional care I received. I highly recommend Cantourage Clinic to anyone seeking top-notch medical care in a welcoming environment.

Great company great staff always there to help quick responses can't fault them one bit!

Ok so sometimes the Pharmacy can be a little disorganised in getting medications out, or communicating what's happening. Thankfully, Arjun and his colleagues at Cantourage Clinic are on the ball, fast in response, helpful, understanding, friendly and professional and work hard to iron-out any lapses in service.