We purchased a Trillion Walker in May 2026. Recently (July 2026) my husband took a spill & somehow one of the arms of the device snapped in 2. We were distressed because he really needs the walker! I... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I was first promised a 2-3 day ship time. Lie. They have had my money for 8 days and no shipping bill created. They refuse to answer the telephone. One email written with a non-apology apology and m... Leggi di più
Ease of ordering and the quality of the product ordered. Very impressive packaging to keep the merchandise from being damaged. My only negative comment would be that I felt the instruction booklet w... Leggi di più
My order was on-time and exactly what I ordered. I had a question on my billing - since I had an incorrect amount on my bank statement. Canadian Medical answered my questions promptly - I have never... Leggi di più
L'azienda ha risposto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 44% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Above and beyond!
These guys went above and beyond and personally delivered a cryocuff for my partner after surgery when the shipping was delayed. Couldn't be more grateful and highly recommend them for speedy and reliable service.

Risposta di Canadianmedicalstore
I have been using Canadian medical…
I have been using Canadian medical store now for over 6 months and find them very accommodating in when changes are needed.

Risposta di Canadianmedicalstore
When the item arrived it had a faulty…
When the item arrived it had a faulty piece. I contacted Canadian Medical Store and a new replacement was at more door within a week. No questions, just a solution.

Risposta di Canadianmedicalstore
Teriible no support to be had
Terrible my package not only was a week late shipping it now says delivered and it isn’t delivered to me and of course you can get a hold of no assistance from
company or delivery service I hope they aren’t as careless with non emergency medical supplies. I am very unimpressed and now get to spend another two weeks making my injury worse as my expected support has not arrived again! And I have to leave home to go to work.

Risposta di Canadianmedicalstore
My first experience with Canadian…
My first experience with Canadian Medical Store in Vancouver, BC.
After choosing the « ByAcre Carbon Ultralight Rollator », it was very easy to order online, and the customer service was quick and courteous.
A positive experience that I recommend without hesitation.
I always have great experiences with my…
I always have great experiences with my purchases, am happy with the products, and have been using this store for a couple of years.

Risposta di Canadianmedicalstore
Delay of delivery was a major issue …
No complaints about the quality of the product. But delay of delivery is a major issue. I placed the order on November 6th, and at the moment I was told to expect delivery within 2-5 days. Two weeks later no delivery no updates from vendor. I had to send 2 emails before I get response from vendor. Eventually the item was delivered 26 days after the order was placed.

Risposta di Canadianmedicalstore

Risposta di Canadianmedicalstore
This is the second time I ordered from…
This is the second time I ordered from the website. Delivered as fast as before. It's such an efficient and reliable company. Keep it up! Will come back again.

Risposta di Canadianmedicalstore
Happy with Purchase
Quality item at a great price. Small issue but was addressed quickly.

Risposta di Canadianmedicalstore
The wait from purchase to delivery was…
The wait from purchase to delivery was about three weeks, but I am okay with that considering they had the item I needed for less than 50% of where I can find it anywhere else. My pharmacy doesn’t carry the size I needed and every online store was insanely prices. I will be ordering again and am very much appreciative of this shop, thank you so much!

Risposta di Canadianmedicalstore
Absolutely thrilled with delivery and…
Absolutely thrilled with delivery and reasonable price, also awesome people to deal with.
My daughter has Angelman Syndrome so equipment is a must and I highly recommend this company for any equipment.
100 star hands down

Risposta di Canadianmedicalstore
Great customer service
I bought a rollator from this store and the customer service I recieved from Ahmed was far and beyond exceptional ! I ha a small issue after delivery and it was resolved quickly and efficiently The same day !! Ahmed has given me faith in the online experience with his professionalism . Great job Ahmed !!!

Risposta di Canadianmedicalstore
Update on Previous review
I have Previously left review regarding, refund and restocking fees. The maegment got involved and corrected the issue and issued full refund on the first order as i was advised. I also received call to apologize for the miscommunication . I must admit resolving the issue is good and reflects on good intention and of course error do happen. Thanks for taking the time to resolve the issue.

Risposta di Canadianmedicalstore
Excellent products and service
Excellent products and service. Owner was very responsive when I had questions.

Risposta di Canadianmedicalstore
Great service. Thanks.
I had a problem with the bottom of my cane and it was taken care of right away.
Thanks so much for the great service.

Risposta di Canadianmedicalstore
Did not receive updates nor tracking on…
Did not receive updates nor tracking on my order. When I eventually reached out 4 business days later, after not receiving anything; I was told they’ll look into it. I was eventually told it was on back order and then it was sent the following day. Better communication would’ve been appreciated without having to chase after the company.

Risposta di Canadianmedicalstore
Simply good service
Simple - received exactly what I ordered within days. Reasonable pricing. I will deal with Canadian Medical again.

Risposta di Canadianmedicalstore
Thank you, great customer service
Thank you, Ahmed, for your excellent customer service! The product I had ordered from United Canada was lost in transit and it would take another 3 weeks at least to receive the re-order. Ahmed from Canadian Medical Store found the same product in their stock (bonus, it was on sale!) and delivered it to a pick-up location in Dunbar the very same day that I called them. When I picked it up from the convenience store, he spotted the clerk helping me to my car. He introduced himself and carried the heavy box the rest of the way. Thank you so much!!
I was also very impressed that Canadian Medical Store had the Tena small size product in stock. It is very difficult to find. I'll definitely be re-ordering from Canadian Medical store in the future. Ahmed recommended a subscription which offers a discount and would ensure I always have sufficient product in the future.

Risposta di Canadianmedicalstore
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