My order was on-time and exactly what I ordered. I had a question on my billing - since I had an incorrect amount on my bank statement. Canadian Medical answered my questions promptly - I have never... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
My order was on-time and exactly what I ordered. I had a question on my billing - since I had an incorrect amount on my bank statement. Canadian Medical answered my questions promptly - I have never... Leggi di più
L'azienda ha risposto
Ordered a raised toilet seat on March 12, was told I would receive item in about 4 business days. Item sat in stock in their warehouse for 10 days before they notified Fedex to pick it up. It finally... Leggi di più
We had to order a wheelchair for our father that had a stroke and we needed in quickly and at a reasonable price. We decided to go with Candian Medical Store, despite being located in BC (with us in O... Leggi di più
L'azienda ha risposto
There was a shipping issue with my order, but the customer service team was helpful and worked with me to resolve it. They promptly sent replacement items for the damaged products. Thank you to Ruki a... Leggi di più
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 57% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
This store is happy to allow fraudulent orders to be placed and are not interested in resolving the situation.
There was a shipping issue with my order, but the customer service team was helpful and worked with me to resolve it. They promptly sent replacement items for the damaged products. Thank you to Ruki and the team for their assistance.
Ruki has been a great help in getting the right walker and has been patient and listened too me! Thanks Ruki, in my books you are a GOLD star in keeping things moving along with the other staff!!!
The customer service was great My walker wasn't delivered and they got right on that I had one of their walkers for 6 years and it was great
Purchased a ByAcre mobility walker on line. Process was quick and easy.
Product arrived on date promised in mint condition...from Vancouver to Timmins ON. Excellent tracking information.
Excellent customer service support.
Thanks for making my life easier
Purchased a Byacre rollator. The rollator (walker) is excellent, lightweight and so manoeuvrable for anyone, especially for a senior. The shipping and communications with Canadian Medical Store were excellent.
We were having trouble sourcing the Tena brand in the right size. Then I ordered- and then a subscription order- and it has made my life much easier. No running around looking. And it was easy to adjust my order when needed. Thank you.
Ordered a walker for my mom. Super easy to make an online purchase. Lots of products to choose from and they had the colour I wanted in stock! Would buy from them again.
1# Paid for 1-2 day shipping ,received my product 2 weeks later ! All they had to say is sorry for the inconvenience!
2# used regular shipping ,received my product in 2 different shipments,one package came 2 weeks after ordering it and the other came a week later after ! Again all they had to say is sorry for the inconvenience! I really wonder if anyone that's works there is even half competent to be walking around the streets ! I would give them 0 stars if I could ! Garbage company !

Risposta di Canadianmedicalstore
My order was on-time and exactly what I ordered. I had a question on my billing - since I had an incorrect amount on my bank statement. Canadian Medical answered my questions promptly - I have never had such fast service from a customer service department. And with their help found that it was an error from another vendor - did not involve Canadian Medical.
I would definitely order from this company again if a need arises. Thank you so much.

Risposta di Canadianmedicalstore
We had to order a wheelchair for our father that had a stroke and we needed in quickly and at a reasonable price. We decided to go with Candian Medical Store, despite being located in BC (with us in Ontario) but don't regret the decision. We had the wheelchair delivered within 24 hours of placing our order. Our experience couldn't have been easier.

Risposta di Canadianmedicalstore
I had the recent opportunity to interact with the owner of this business and I was very impressed with the professionalism and respect that I received. Products are excellent quality and prices were very reasonable and competitive. I will continue to place orders with this company.

Risposta di Canadianmedicalstore
I was not impressed that a large portion of my order was back ordered and I was not originally Emailed the shipping tracking information but Ruki immediately provided me with the information when I contacted Customer Service which I appreciated. I was not informed when the back order was shipped and it sat in the courier's depot for several days but Ruki was very helpful again in helping me finally get the shipment.

Risposta di Canadianmedicalstore
Ahmed was very helpful.
He provided a quick as easy exchange. Customer service was quick reliable and helpful. Would recommend.

Risposta di Canadianmedicalstore
Great experience with this company! Delivery was fast, customer service was excellent, and was able to quickly resolve an issue I had with my order. Special thanks to Ahmed, who went above and beyond to personally reach out and provide assistance. Highly recommend!

Risposta di Canadianmedicalstore
Ordered a raised toilet seat on March 12, was told I would receive item in about 4 business days. Item sat in stock in their warehouse for 10 days before they notified Fedex to pick it up. It finally shipped on March 23rd and I received it on April 7th. I called CMS several times about this delay in shipping and of course they blamed Fedex when in fact it was their issue and not once did they return my call as promised. Horrible customer service!

Risposta di Canadianmedicalstore
Great company to deal with. Had an issue but it was quickly resolved

Risposta di Canadianmedicalstore
The company was very good to deal with bu contacted them as my order was not coming. They explained very quickly the the Dr Ho pain relief stuck was not available as the company was changing it up. I was happy to get a timely response.

Risposta di Canadianmedicalstore
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