Canadianmedicalstore Recensioni 

68
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

My order was on-time and exactly what I ordered. I had a question on my billing - since I had an incorrect amount on my bank statement. Canadian Medical answered my questions promptly - I have never... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Ordered a raised toilet seat on March 12, was told I would receive item in about 4 business days. Item sat in stock in their warehouse for 10 days before they notified Fedex to pick it up. It finally... Leggi di più

Valutata 5 stelle su 5

We had to order a wheelchair for our father that had a stroke and we needed in quickly and at a reasonable price. We decided to go with Candian Medical Store, despite being located in BC (with us in O... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

There was a shipping issue with my order, but the customer service team was helpful and worked with me to resolve it. They promptly sent replacement items for the damaged products. Thank you to Ruki a... Leggi di più


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

68 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 57% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(68)

64 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

There was a shipping issue with my…

There was a shipping issue with my order, but the customer service team was helpful and worked with me to resolve it. They promptly sent replacement items for the damaged products. Thank you to Ruki and the team for their assistance.

5 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Purchased a ByAcre mobility walker on…

Purchased a ByAcre mobility walker on line. Process was quick and easy.
Product arrived on date promised in mint condition...from Vancouver to Timmins ON. Excellent tracking information.
Excellent customer service support.
Thanks for making my life easier

2 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

1# Paid for 1-2 day shipping ,received…

1# Paid for 1-2 day shipping ,received my product 2 weeks later ! All they had to say is sorry for the inconvenience!
2# used regular shipping ,received my product in 2 different shipments,one package came 2 weeks after ordering it and the other came a week later after ! Again all they had to say is sorry for the inconvenience! I really wonder if anyone that's works there is even half competent to be walking around the streets ! I would give them 0 stars if I could ! Garbage company !

16 aprile 2026
Non scritta su invito
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Risposta di Canadianmedicalstore

We’re sorry to hear about your concerns. At this time, we’re unable to confirm this customer or locate any order matching the situation described. Could you please provide your order number and the full name used on the purchase so we can properly investigate?

Alternatively, feel free to email us directly with those details and we’ll look into this right away and work toward a resolution.

Without any order information, we’re unfortunately unable to verify the issue at this time. However, we’re more than happy to assist once we can identify your order.

For anyone reading this, we encourage you to review the many positive experiences shared by our customers. We take pride in our service and remain committed to resolving any concerns quickly and professionally.

Valutata 5 stelle su 5

Wonderful Customer Service

My order was on-time and exactly what I ordered. I had a question on my billing - since I had an incorrect amount on my bank statement. Canadian Medical answered my questions promptly - I have never had such fast service from a customer service department. And with their help found that it was an error from another vendor - did not involve Canadian Medical.
I would definitely order from this company again if a need arises. Thank you so much.

23 aprile 2026
Non scritta su invito
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Risposta di Canadianmedicalstore

Thank you so much

Valutata 5 stelle su 5

Great service, pricing, and fast shipping

We had to order a wheelchair for our father that had a stroke and we needed in quickly and at a reasonable price. We decided to go with Candian Medical Store, despite being located in BC (with us in Ontario) but don't regret the decision. We had the wheelchair delivered within 24 hours of placing our order. Our experience couldn't have been easier.

22 aprile 2026
Non scritta su invito
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Risposta di Canadianmedicalstore

Thank you so much

Valutata 5 stelle su 5

EXCELLENT CUSTOMER SERVICE

I had the recent opportunity to interact with the owner of this business and I was very impressed with the professionalism and respect that I received. Products are excellent quality and prices were very reasonable and competitive. I will continue to place orders with this company.

20 marzo 2026
Non scritta su invito
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Risposta di Canadianmedicalstore

Thank you so much

Valutata 4 stelle su 5

Good Customer Service

I was not impressed that a large portion of my order was back ordered and I was not originally Emailed the shipping tracking information but Ruki immediately provided me with the information when I contacted Customer Service which I appreciated. I was not informed when the back order was shipped and it sat in the courier's depot for several days but Ruki was very helpful again in helping me finally get the shipment.

13 aprile 2026
Non scritta su invito
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Risposta di Canadianmedicalstore

Thank you so much

Valutata 5 stelle su 5

Ahmed was very helpful.

Ahmed was very helpful.
He provided a quick as easy exchange. Customer service was quick reliable and helpful. Would recommend.

11 aprile 2026
Non scritta su invito
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Risposta di Canadianmedicalstore

Thank you so much

Valutata 5 stelle su 5

Outstanding Experience from Start to Finish

Great experience with this company! Delivery was fast, customer service was excellent, and was able to quickly resolve an issue I had with my order. Special thanks to Ahmed, who went above and beyond to personally reach out and provide assistance. Highly recommend!

9 aprile 2026
Non scritta su invito
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Risposta di Canadianmedicalstore

Thank you so much

Valutata 1 stelle su 5

Horrible customer service

Ordered a raised toilet seat on March 12, was told I would receive item in about 4 business days. Item sat in stock in their warehouse for 10 days before they notified Fedex to pick it up. It finally shipped on March 23rd and I received it on April 7th. I called CMS several times about this delay in shipping and of course they blamed Fedex when in fact it was their issue and not once did they return my call as promised. Horrible customer service!

12 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Fast Delivery

Fast delivery and top customer support

Thank you

8 aprile 2026
Non scritta su invito
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Risposta di Canadianmedicalstore

Thank you so much

Valutata 5 stelle su 5

The company was very good to deal with…

The company was very good to deal with bu contacted them as my order was not coming. They explained very quickly the the Dr Ho pain relief stuck was not available as the company was changing it up. I was happy to get a timely response.

31 marzo 2026
Non scritta su invito
Logo di Canadianmedicalstore

Risposta di Canadianmedicalstore

Thank you so much for your kind feedback!

We really appreciate your patience and understanding regarding the delay. We’re glad our team was able to quickly explain the situation and keep you informed.

If there’s ever anything else we can help you with, please don’t hesitate to reach out—we’re always here to help!

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