Cab Direct Recensioni 

225
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Initial communication was with Terri. From start to car being delivered Terri and the team at Cab Direct were absolutely brilliant. Answered all my queries and everything was done from start to compl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First of all myself and my son purchased 2 brand new coralla hybrids ! From the first phone call we were looked after by Kevin Fraser …. Very polite very professional! Made the process extremely easy... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service before and after the sale, Terry has been spot on with everything dealt professionally. I was worried at the beginning after some mixed reviews but they are all about delayed orders... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Bought a brand new toyota corolla from cab direct , within 19 months car had a problem (hybrid system malfunction) toyota deler could not find the problem. Tried to speak to cab direct few times . Th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di veicoli a motore

Informazioni fornite da varie fonti esterne

With more than 20 years experience in the hackney and private hire industry, shop direct to find your perfect taxi partner.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

225 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(225)

23 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Everything went smoothly and any small…

Everything went smoothly and any small delays were probably due to my feeble computer skills emails etc.

27 novembre 2024
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Risposta di Cab Direct

Hi Gary, we're delighted to hear you had a great experience with us. Thanks for your kind words! Kind regards, Cab Direct

Valutata 5 stelle su 5

Experience from start to finish was…

Experience from start to finish was excellent every time I rang with a question they was more than glad to help as for the car fantastic and great price you would be paying a lot more on the forecourt thanks cab direct 👍

20 novembre 2024
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Risposta di Cab Direct

Hi David, we're delighted to hear that you had such a great experience with us and our sales team could answer all your questions! Kind regards, Cab Direct

Valutata 3 stelle su 5

I ordered the vehicle in May 2023

I ordered the vehicle in May 2023 , I was given the first delivery date as December 2023 , 1 day before the delivery date I got a call saying due to unforeseen circumstances, it will now be January 2024 , then that changed to March 2024 , then I received an email saying week commencing May 2024 , I then get a call early October 2024 your vehicle has arrived, to be fare it’s lovely

5 novembre 2024
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Risposta di Cab Direct

Hi Jason, we can only apologise for the delays that you experienced. If you would like to contact our customer service department to discuss this further, phone 0141 336 3211. Kind regards, Cab Direct

Valutata 5 stelle su 5

If you’re looking for a new taxi

If you’re looking for a new taxi
Then this is the place to go
You save thousands of pounds on chassis they do all the hard work for you. You just pop a deposit down and the service is all sorted out for you. The customer service sales rep. Stuart is always my 1st to go to. He looks after you gets what you need will definitely be buying more vehicles. This is my third vehicle from them never had a problem. Five star service

1 novembre 2024
Non scritta su invito
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Risposta di Cab Direct

We're ecstatic to hear you've had such a great experience with us Mark. Thank you for your kind words and we will pass this on to Stuart! We hope to deal with you again in the future. Kind regards, Cab Direct

Valutata 5 stelle su 5

5 stars 🌟

Excellent service as normal from Cab Direct and the team who helped me with my new taxi, great service from terri and Scott as they kept me informed from start to finish with the new mini bus, amazing handover and i left Glasgow a happy man. Thanks again. 👌

8 novembre 2024
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Risposta di Cab Direct

We are delighted to hear that you had such a great experience with us! We will pass those kind words over to the Cab Direct team 😄 Kind regards, Cab Direct

Valutata 5 stelle su 5

Great Communication and Professional…

Great Communication and Professional service from Kelly from start to finish.

2 settembre 2024
Non scritta su invito
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Risposta di Cab Direct

Hi Wayne, we're delighted to hear about your experience with Kelly! Thank you for the 5 stars! Kind regards, Cab Direct 😁

Valutata 5 stelle su 5

Everyone was great

Everyone was great. Terri was a massive help and great to deal with. Car was delivered in less than two weeks and no issues at all

16 agosto 2024
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Risposta di Cab Direct

Hi Michael, we're very pleased to hear about your excellent experience with Cab Direct! Happy to hear that Terri could be of service, we'll make sure to pass that on to her! Kind regards - Cab Direct

Valutata 1 stelle su 5

A company like cab direct worth…

A company like cab direct worth millions but they didn't hesitate to charge me over £5000 comparing to advertising price in that time.
I called a day before the delivery day and one other agent told me i will speak to the manager to solve the issue but it was just words coming from the mouth for me to sign, when i got the car he never contacted me.
Tried to reach the person i dealed with for a period of two months they always telling is busy, in the end he come up with another version to close the case.
I never got that deference back and i end up by paying £87 extra for the next 60 months.
Well played.
My advise to who ever want to buy a car keep checking the price during the time you wait for the delivery.
Bad experience

22 maggio 2024
Non scritta su invito
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Risposta di Cab Direct

Hi Abdelghani, unfortunately the terms with Toyota changed after you purchased a vehicle with us. If you would like to discuss this further, please contact our customer services team on 0141 336 3211. Kind regards, Cab Direct.

Valutata 5 stelle su 5

Quality service

Quality service

24 luglio 2024
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Risposta di Cab Direct

We are happy to hear that you had a great experience with us and are happy with our service! - Cab Direct

Valutata 5 stelle su 5

Just good service

Just good service

22 luglio 2024
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Risposta di Cab Direct

Hi Michael, we really appreciate your 5 star review and are so happy to hear that you are pleased with our service! - Cab Direct

Valutata 5 stelle su 5

Great Company

Sandra was the consummate professional and helped me through every step of the way. Excellent service.

12 giugno 2024
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Risposta di Cab Direct

Hi Si, we are delighted to hear that you had such an excellent experience with Cab Direct and we will pass your kind words on to Sandra. Thanks for the 5 stars! - CD

Valutata 5 stelle su 5

experience

great experience

14 maggio 2024
Non scritta su invito
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Risposta di Cab Direct

We are very happy to hear that Amna! Thank you for the 5 stars! 😄 - CD

Valutata 3 stelle su 5

Overall good

My overall experience has been good and Terri has been very helpful however I was disappointed with Engineering as my meter was not calibrated correctly to my type of vehicle resulting in me having to get a council MOT twice and going to Clydebank to get it correctly Calibrated.

3 maggio 2024
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Risposta di Cab Direct

Hi John, we're happy to hear you had a good experience with Terry, however, are saddened to learn that you had these issues with your meter. If you could contact our customer service department, we would like to understand what happened - CD.

Valutata 5 stelle su 5

I had a great easy experience Terri the…

I had a great easy experience Terri the salesperson was great she kept me updated and helped me with the pickup process.

1 maggio 2024
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Risposta di Cab Direct

We're happy to hear you had such a great experience with Terri, we will be sure to pass your kind comments along! - CD 😁

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