Cab Direct Recensioni 

225
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Initial communication was with Terri. From start to car being delivered Terri and the team at Cab Direct were absolutely brilliant. Answered all my queries and everything was done from start to compl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First of all myself and my son purchased 2 brand new coralla hybrids ! From the first phone call we were looked after by Kevin Fraser …. Very polite very professional! Made the process extremely easy... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service before and after the sale, Terry has been spot on with everything dealt professionally. I was worried at the beginning after some mixed reviews but they are all about delayed orders... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Bought a brand new toyota corolla from cab direct , within 19 months car had a problem (hybrid system malfunction) toyota deler could not find the problem. Tried to speak to cab direct few times . Th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di veicoli a motore

Informazioni fornite da varie fonti esterne

With more than 20 years experience in the hackney and private hire industry, shop direct to find your perfect taxi partner.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

225 recensioni

5 stelle
4 stelle
3 stelle
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4,3

Tutte le recensioni

(225)

23 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Initial communication was with Terri

Initial communication was with Terri. From start to car being delivered Terri and the team at Cab Direct were absolutely brilliant. Answered all my queries and everything was done from start to completion and delivery of car without any hassle. Once again want to thank Cab Direct and Terri for their professionalism
Thank u

24 giugno 2026
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Risposta di Cab Direct

Hi Nasir, thanks so much for the kind review! We're glad to hear that you had an excellent service and the team were as helpful as always. All the best, Cab Direct

Valutata 5 stelle su 5

First of all myself and my son…

First of all myself and my son purchased 2 brand new coralla hybrids ! From the first phone call we were looked after by Kevin Fraser …. Very polite very professional! Made the process extremely easy from picking cars sorting the finance for us both to the delivery of our cars on the 16/6/26.. Nothing was to much trouble, if we emailed Kev he would reply very quickly! The process took approximately 3 weeks from start to finish ….. 2 stunning cars in my drive ready for work ……. Would I recommend Kevin and cab direct to others 100% we will ABSOLUTELY recommend them ….. no pushy sales no add ons just spot on professional out fit …..👏👏👏👏
C A Charnock

17 giugno 2026
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Risposta di Cab Direct

Thanks for the great review Chris! We hope you both enjoy your new Corollas.

Valutata 5 stelle su 5

Ok great staff very helpful in…

Ok great staff very helpful in explaining everything brilliant service and very happy in every way possible

11 maggio 2026
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Risposta di Cab Direct

Hi, we're delighted to hear that you had such a great experience with us! Thanks for the kind words. All the best, Cab Direct

Valutata 5 stelle su 5

Brilliant

The process was straight forward
Staff were great from sales to admin

7 maggio 2026
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Risposta di Cab Direct

Hi Thomas, we're glad to hear you had such a great experience with our team and us. Thanks for the kind words! All the best, Cab Direct

Valutata 1 stelle su 5

SHOCKING

Where to start.... I bought a brand new Peugeot Premier 26 plate from Cab Direct allied motors, delivered to myself on 3rd March, initially I was very happy with my new vehicle, however that was short lived.... 6 weeks in and only 3164 miles on the clock the worst possible thing happens ... THE CAM BELT SNAPS(new engine required) i contact Peugeot Assist to recover the vehicle at 13.45pm on a Thursday afternoon they arrive the NEXT MORNING Friday at 9.15am !!!!!! Totally unacceptable!! I contact Peugeot in Stockport my home town they refuse to accept my vehicle!!! "Does this mean every time I break down my cab has to be taken to Glasgow"?? Thats an unanswered question.... so cab direct reluctantly accept it back, 4 days later and I still haven't received a courtesy call from Cab Direct to update moving forward... meanwhile back in Stockport im having to pay finance on a vehicle that is not fit for purpose and also pay £185 per week to hire a cab so I can earn the money to pay the finance company, MAKE THAT MAKE SENSE AS IM REALLY STRUGGLING!!!!! today 12 days later I contact customer service at cab direct and im advised they are waiting for Stellantis to authorise a new engine for my vehicle, absolutely no urgency on their side, which i find, "for want of a better word"DISGUSTING.....

The confidence i had when I bought the new vehicle was amazing (no more high maintenance bills or breakdowns for at least 3 years) well that's been shattered !!!

If a 0 was an option that would be my choice !!!!!

Lisa Lee
STOCKPORT

5 maggio 2026
Non scritta su invito
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Risposta di Cab Direct

Hi Lisa,

We’re very sorry to hear about your experience and the impact this situation has had on you. We understand how upsetting and stressful this must be, especially given that the vehicle is new and vital to your work.

Please be assured this has been escalated as a priority to our customer service team, who are working to get clarity and ensure the matter is addressed as quickly as possible. We have requested further information from you to help us identify your case and provide accurate updates.

We apologise for the delays and lack of communication you’ve experienced. This is not the standard we aim to deliver. Thank you for bringing this to our attention.

Kind regards,
Cab Direct

Valutata 1 stelle su 5

Bought a vehicle from this shower

Bought a vehicle from them....after a few issues all good. Now I have e mailed them four times and tried phoning in connection with a request for information on seat parts . Over a month and no response...not the best customer service after they have your money. Thing is I want to buy something from them but apparently they are not interested…. Don’t they check e mails ? Or online enquiries? Asking for information but Trustpilot website won’t accept my answers …. All they have to do at Cab Direct is look up my name on their system and they will find me ……As of 19th April I sent the info they requested STILL NO RESPONSE. Absolute shocking customer support. I sent the information they wanted on the 10th April. Got a call from a chap in customer support, put through to parts . Was promised a return call from a female who would get prices…. That was on Monday 20th , this is now Thursday 23rd…. Still no response . What an absolute joke of an outfit . This is now 5th May and still no response from this company re the parts I enquired about . Simply stay away from them , they have no customer interest whatsoever

9 aprile 2026
Non scritta su invito
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Risposta di Cab Direct

Hi Matthew, we are sorry to hear that you've had this experience with us. We've sent a request for some information that will help us identify your issue and have it resolved for you as soon as possible. Sincere apologies, the Cab Direct team.

Valutata 5 stelle su 5

Brilliant

Brilliant. Phoned up, had a vehicle in stock the one i wanted, got accepted in 20 minutes and signed everything over and the vehicle was at my home address the following week.

Thankyou

25 febbraio 2026
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Risposta di Cab Direct

Hi Adam, we're glad you had such a great experience with us! Thank you so much for the kind words and review. Thanks, Cab Direct

Valutata 1 stelle su 5

Bought a brand new toyota corolla from…

Bought a brand new toyota corolla from cab direct , within 19 months car had a problem (hybrid system malfunction) toyota deler could not find the problem. Tried to speak to cab direct few times . They just passing phone call different different departments everytime. I had a really bad time one week that time. They have no clue what are they doing! stay away from them..I never recommend my friends and colleagues. Big company but they are not registered with MOTOR OMBUDSMAN.
What a shame!!

1 dicembre 2025
Non scritta su invito
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Risposta di Cab Direct

Hi, we are sorry to hear you have experienced this problem. If you could please provide more details for us to investigate this, that would be great. We have requested additional details through Trustpilot for you to provide. Once this is complete, we will look into your issue for you. Kind regards, Cab Direct

Valutata 5 stelle su 5

Fast

Fast, efficient, friendly service

3 febbraio 2026
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Risposta di Cab Direct

Hi Alfred, thanks so much for the 5 stars! All the best, Cab Direct

Valutata 5 stelle su 5

Great experience with everyone I've…

Great experience with everyone I've met. From beginning to the end when my car was delivered. Thank you so much.

14 gennaio 2026
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Risposta di Cab Direct

Hi Piotr, thanks for the great review! We are glad we could deliver an excellent experience for you from start to finish 😁 Thanks, Cab Direct

Valutata 5 stelle su 5

Great customer service and helpful…

Great customer service and helpful people
I would recommend to anyone looking for a car .
Thanks x

17 dicembre 2025
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Risposta di Cab Direct

Hi Hazhar, thanks for the kind words, and we are happy to hear that you had such a great experience with us! Thank you for your recommendations, too! All the best, Cab Direct

Valutata 5 stelle su 5

Terry was very helpful throughout

Terry was very helpful throughout. Even after collecting vehicle she called next day as a courtesy.

9 dicembre 2025
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Risposta di Cab Direct

Hi Craig, thanks for the 5 stars! We're delighted to hear that you had such a brilliant experience with Terri. Enjoy your new taxi! All the best, Cab Direct

Valutata 5 stelle su 5

Amazing

Was recommended to me and I purchased my my taxi from them. Absolutely fantastic company. Everything was amazing and on time. Fantastic people to deal with and very helpful through out the process.

18 agosto 2025
Non scritta su invito
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Risposta di Cab Direct

Hi Mo, we are delighted to hear that you've had such a great experience with us. Thanks for sharing this review! All the best, Cab Direct

Valutata 5 stelle su 5

Very quick service

Very quick service. Very friendly staff.
And very good price.

31 ottobre 2025
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Risposta di Cab Direct

Hi Mr Aulakh, thanks for the 5 stars! We're happy to hear you had such a great experience with us. Kind regards, Cab Direct

Valutata 5 stelle su 5

New Maxicab Purchace

Dealt with Terri from start to finish, one of the most helpful customer advisors/sales person, that you could deal with. Always willing to help even when not in office. Couldn’t thank her enough. Would request her services again when buying or looking into a Vehicle. Thanks again 🙂

31 ottobre 2025
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Risposta di Cab Direct

Hi Gary, we are delighted to hear that you had such an excellent experience with Terri during your purchase of our new MAXiCab! We hope you enjoy your new cab! All the best, Cab Direct

Valutata 1 stelle su 5

Very Bad Serives

Hi orded a new Ford Terouno when deliverd it had some sort overspry to get resloved took me more then 6month. Serives from Anglea and Mitchell was really bad useless.Would not recommend to anyone to use this company.

1 settembre 2025
Non scritta su invito
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Risposta di Cab Direct

Hi, we are sorry to hear that you didn't have a great experience with us. Could you please provide us with more information to understand how we can assist you with your issue? We have sent you a link to provide details. Kind regards, Cab Direct

Valutata 5 stelle su 5

Great service

I recently purchased a Maxicab from Cab Direct

The service I received, particularly from Peter Fiore was excellent. Responsive, kept me updated and answered all and any questions I had about the vehicle and the buying process. Would definitely recommend.

9 ottobre 2025
Non scritta su invito
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Risposta di Cab Direct

Hi Vincent, we are so happy to hear that you are enjoying your new MAXiCab and had an excellent service from the team! Thank you for the kind words Vincent, enjoy your new taxi! All the best, Cab Direct

Valutata 5 stelle su 5

A fantastic and professional service

A fantastic and professional service. All my queries were answered promptly and concisely. I will be both recommending and doing business with again.

17 settembre 2025
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Risposta di Cab Direct

Hi James, it's amazing to hear that you had a great experience with us. Thank you for the five stars, and we look forward to doing business with you again! Many thanks, Cab Direct

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