bYond Card Recensioni 492

TrustScore 3 su 5

3,1

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Valutata 2 stelle su 5

The fact that o consistently have to reset my password because almost every other time it won’t let me us Face ID is unbelievably annoying. Why have the function if you can only use it once in a blue... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

This is little more than a cash back debit card with limitations on where it can be used. It may be good if you live on your own and use it for grocery shopping but in a joint account house hold they... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It’s very straight forward & easy to set up & use. The app is easy to navigate & after just a few weeks, I already have a nice cashback balance. The list of retailers is good. The only thing that... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Clear information on where the card can be used with partner retailers. The vault is a good way of seeing your savings that you have made. Would be a 5* review if you could go back further on the cas... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di pagamento
  2. Servizio di cashback

Scritti dall'azienda

bYond is a prepaid card and everyday financial wellbeing solution that enables cardholders to earn up to 15% with every use, with annual earnings up to £900*. It’s a workplace benefits solution, designed to help employees get the most out of their money.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

492 recensioni

5 stelle
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Valutata 5 stelle su 5
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Risposta di bYond Card

Hello Mr Logan,

Thank you for taking the time to leave a review.

We are pleased to hear you are happy with your bYond card, however as of the moment we do not support digital wallets.

We will be sure to pass this feedback along to the team to investigate as an area of opportunity.

Kind regards
The bYond Team

Valutata 3 stelle su 5

Seems very slow to transfer pending to…

Seems very slow to transfer pending to the vault

16 maggio 2026
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Risposta di bYond Card

Hello Lora,

Thank you for leaving a review.

We do appreciate your feedback regarding transfer times and will be sure to pass along your feedback.

Kind regards
The bYond Team

Valutata 4 stelle su 5

Good perk to have

Good perk to have, just a shame you can only top up with a minimum of £25 each time. Would be great to be allowed to do smaller denomination

1 maggio 2026
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Risposta di bYond Card

Hello Jacqui,

Thank you for leaving a review.

We appreciate you highlighting this perk! We acknowledge your feedback regarding the top-up amount. We'll pass along your suggestion to allow smaller denominations in the future.

Kind regards
The bYond Team

Valutata 5 stelle su 5

Nice to get something back!

It’s very straight forward & easy to set up & use. The app is easy to navigate & after just a few weeks, I already have a nice cashback balance.
The list of retailers is good.
The only thing that I didn’t realise when I set it up was that you can ONLY use the card to pay at those retailers.

10 maggio 2026
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Risposta di bYond Card

Hello Jill,

Thank you for leaving a review.

We're happy to hear that the setup and app navigation were straightforward for you! It's great you're already seeing a nice cashback balance and appreciate the retailer list. We appreciate your feedback regarding card usage awareness.

Kind regards
The bYond Team

Valutata 1 stelle su 5

Avoid avoid avoid! Horrible - predatory, cost more than you put in!

Horrible - not worth as a work benefit at all. Check out the hidden fees including minimum spend per month, fees to close the account - plus the nonexistent customer service when my card was lost and they do not replace it, so they are holding on to my outstanding balance all the while charging me a monthly non usage fee!

The don't have many of your most used retailers, and the ones they do, pay a paltry fee! Balance this against their charges and non-existent customer service and it really is not worth it. It's so much worse if something goes wrong on your account and you need help - you won't get any! I challenge you to try and find an email address for this operation! Grr!!!!

I don't normally write reviews but feel compelled on this particular service. If you don't believe me, take a look at the number of 1 star reviews this product has. Don't look at the overall start rating averaged out - look at all the negative reviews and decide for yourself.

Stay well away from this predatory product!! :( Don't touch it with a 100 foot a bargepole. And for companies looking to include this in your benefits - don't!!

9 maggio 2026
Non scritta su invito
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Risposta di bYond Card

Hello Mr Santiago,

Thank you for your review and we are sorry to hear you are not satisfied with the visibility of fees on your bYond account.

In order to comply with the Consumer Duty Regulations, we ensure that all costs associated with this product are easy to understand, transparent and represent fair value to customers.

As such we clearly include all fees in the terms and conditions you signed up to when registering and we do not believe these are hidden and are clearly defined in section 16 of the Terms and Conditions under Fees and Charges, where a table of fees is displayed, which you would have read when signing up and confirming acceptance by registering.

In addition to the fees being in the Terms and Conditions that you accept, we also provide you with an email 60 days before the fee is due as a reminder of the fees and to provide you with a link to the full Terms & Conditions again.

We are constantly working with our partners to be able to increase the retail offering we have for the card and we try to pass on the highest rebate possible to our customers.

If you require further clarification, please contact our customer service on support@byondcard.co.uk

Kind Regards
The bYond Team

Valutata 1 stelle su 5

Went to use the card at a retailer that…

Went to use the card at a retailer that was giving cashback mot able to use card , very dissapointed and will nit be renewing

3 maggio 2026
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Risposta di bYond Card

Hello Angela,

Thank you for taking the time to leave a review and sorry to hear you had some issues spending with the card.

Having a look further we can see the card declined due to your shopping total being more than there was on the card. You cannot exceed the cards total, so in this case you would need to pay the extra amount first, then use the card.

Sorry for the inconvenience.

Kind regards
The bYond Team

Valutata 5 stelle su 5
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Risposta di bYond Card

Hello Prabhu,

Thank you for taking the time to leave a review.

We're happy you're enjoying the card. Thank you for sharing your positive experience with us; we appreciate it.

Kind regards
The bYond Team

Valutata 5 stelle su 5

One card for multiple retailers cash…

One card for multiple retailers cash back. Online app to see your card balance and transactions as well as cash back you have accumulated.

1 aprile 2026
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Risposta di bYond Card

Hello Muhammad,

Thank you for leaving a review.

We're happy to hear that you find our card's multi-retailer cashback and online app features helpful for managing your balance and rewards. Thank you for your positive feedback!

Kind regards
The bYond Team

Valutata 5 stelle su 5

nearly 700 in past 2 years

Saved a lot of money , in the form of cash back.
its easy to use and login. Majority excepted in all major Retail shops I normally shop with.

5 maggio 2026
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Risposta di bYond Card

Hello Alpa,

Thank you for taking the time to leave a review.

We're happy to hear that you are saving money with cash back and find our platform easy to use. We appreciate your positive feedback about its acceptance at major retailers.

Kind regards
The bYond Team

Valutata 2 stelle su 5

The fact that o consistently have to…

The fact that o consistently have to reset my password because almost every other time it won’t let me us Face ID is unbelievably annoying. Why have the function if you can only use it once in a blue moon ? It drives me crazy !

5 maggio 2026
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Risposta di bYond Card

Hello Jennifer,

Thank you for leaving a review and sorry to hear you are having login issues.

We will be sure to pass along your feedback regarding FaceID as we are always looking for ways to improve the service.

Kind regards
The bYond Team

Valutata 3 stelle su 5

Very few retailers

Very few retailers. No Apple Pay.
Issues with purchasing online sometimes.
The retailers they have got, good cashback amount.

4 maggio 2026
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Risposta di bYond Card

Hello Mr Alom,

Thank you for leaving a review.

We are always adding new partners to bYond Card so do keep your eye on the website where partners are announced.

We are happy you are pleased with the cashback rates that are on offer to you.

Kind regards
The bYond Team

Valutata 2 stelle su 5

This is little more than a cash back…

This is little more than a cash back debit card with limitations on where it can be used. It may be good if you live on your own and use it for grocery shopping but in a joint account house hold they are mostly useless. I use mine just for infrequent big purchases.

4 maggio 2026
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Risposta di bYond Card

Hello Martin,

Thank you for leaving a review.

Thank you for sharing your experience. We appreciate your feedback and will consider it as we work to improve our services.

Kind regards
The bYond Team

Valutata 4 stelle su 5

So many shops where you can get 10%…

So many shops where you can get 10% off.
It's very good for younger persons

13 aprile 2026
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Risposta di bYond Card

Hello Surjit,

Thank you for leaving a review.

We're glad you found great deals and that younger people enjoy the shops. Thank you for your positive feedback; we appreciate your time.

Kind regards
The bYond Team

Valutata 1 stelle su 5

Didnt work at one of the shops listed…

Didnt work at one of the shops listed (Tesco). Submitted a query twice and never heard anything back

24 marzo 2026
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Risposta di bYond Card

Hello Gavin,

Thank you for taking the time to leave a review and sorry to hear you've had some problems using your card.

We have checked the transaction history and unfortunately cannot see a failed transaction for Tesco, so are not able to provide a specific reason why this has happened.

We do apologise for any inconvenience caused.

Kind regards
The bYond Team

Valutata 5 stelle su 5

Great savings.

Great savings in shops, supermarkets & businesses that we actually use. Easy top up and simple discount process. Had for a couple years now and saved a lot of money.

22 aprile 2026
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Risposta di bYond Card

Hello Michael,

Thank you for taking the time to leave a review.

We're happy to hear that you're enjoying the savings and simplicity of our discount process! It's great to know that you've saved a lot of money over the years. Thank you for sharing your positive experience with us.

Kind regards
Pure Card Team

Valutata 5 stelle su 5

Great savings on my every day shopping

Great savings on my every day shopping. With current inflation and the world right now everything helps.

19 aprile 2026
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Risposta di bYond Card

Hello Lucy,

Thank you for taking the time to write a review.

We are pleased to hear that you are enjoying using your bYond card and the benefits that come with it.

Kind Regards
The bYond Team

Valutata 3 stelle su 5

Two downsides

Love the benefits of this card but 2 downsides for me. The length of time money is pending and not being able to save it to Apple Pay

17 aprile 2026
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Risposta di bYond Card

Hello Suzanne,

Thank you for taking the time to leave a review.

We are very sorry but currently, we don't support the ability to add bYond cards to any digital wallets.

Cashback on your card is designed to be paid 30 days after the transaction, so if you received a refund (based on majority retailers 30 day refund policy) we wouldn’t add money and then remove it from your vault.

Kind Regards
The bYond Team

Valutata 3 stelle su 5

I like the fact that you can update the…

I like the fact that you can update the amount on the card and the cashback is applied automatically. Dislike the fact that its so difficult to have a quick check of the amount on the card in the app.

13 aprile 2026
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Risposta di bYond Card

Hello Claire

Thank you for taking the time to leave a review.

We appreciate your feedback. We're glad the card updates and cashback are convenient for you. We recognize the difficulty in quickly checking your card balance and will consider improvements.

Kind regards
The bYond Team

Valutata 5 stelle su 5

Great discounts and easy to use just…

Great discountsand easy to use just like a normal debit card

4 aprile 2026
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Risposta di bYond Card

Hello Sanjay,

Thank you for taking the time to leave a review.

We are pleased to hear you are enjoying the discounts we offer and find the card easy to use.

Kind regards
The bYond Team

Valutata 2 stelle su 5

Okay for most of the retailers

Okay for most of the retailers. Very disappointing because not avle to use it via wallet pay. Wasn’t aware of that! Who uses the actual card nowadays?

2 aprile 2026
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Risposta di bYond Card

Hello Andrea,

Thank you for taking the time to leave a review.

As of the moment we do not support digital wallets, however we will be sure to pass along your feedback to the team to investigate it as an an area of opportunity.

Kind regards
The bYond Team

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