I've ordered a few pieces over the years and have been lucky enough to receive some as gifts. One of my 'wave' earrings broke recently (ordered Dec 2025) and I've really struggled to get a respo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful. Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue…... Leggi di più
L'azienda ha risposto
I bought the coral drop earrings over 2 years ago now, and have just returned from travelling where I didn’t take them out for weeks, and despite swimming in the sea, pools and showering in them every... Leggi di più
L'azienda ha risposto
I love my silver sand bar choker necklace. I always get compliments when I wear it. Outstanding communication and customer service. Will definitely be buying more pieces in the future ⭐️
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ByGlaze is timeless minimal jewellery that never goes out of style. All of our designs have been sustainably and ethically produced using recycled sterling silver and responsibly sourced 18k gold plating. We have created beautiful pieces that not only empower women and support local communities, but also has the planet front of mind. Because every positive purchase has a positive impact.
Informazioni di contatto
Regno Unito
- shop@byglaze.com
- byglaze.com
4,4
Eccellente
460 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Such stunning jewellery
Such a wonderful website, it’s so easy to use and the jewellery is just stunning
29 maggio 2023
Risposta di By Glaze
Thank you Ellie, this feedback makes our day xx
Risposta di By Glaze
Hey Alison, thank you for your review, so glad you were happy with your order xx
Risposta di By Glaze
Thank you Natalia, your feedback means so much to us xx
Risposta di By Glaze
Thank you Linda, so glad you're happy with your earrings :) x
Beautiful as ever!
Every time I order the jewellery gets more and more beautiful! Fantastic customer service going above and beyond to help ♥️
14 maggio 2023
Risposta di By Glaze
Thank you so much Molly! x
The earrings arrived
The earrings arrived, promptly to Australia. They were just as described
9 maggio 2023
Risposta di By Glaze
Glad they made it to you safely! Thank you so much for your support :) x
Risposta di By Glaze
Thank you so much Steph, this means so much to us xx
As always amazing customer service
As always amazing customer service, excellent well made beautiful jewellery ⭐️
1 maggio 2023
Risposta di By Glaze
Thank you so much Miranda xx
Delicate pearl choker
I’m back again! This time to pick up the pearl choker, to go with the pearl pendant from the collection I already own. The choker is so delicate and the two paired together makes for a beautiful look. Love the growing By Glaze collection I’ve been building. It’s my go-to jewellery, and I keep going back, not just because of the beautiful designs, but also because of the ethics behind the business.
1 maggio 2023
Risposta di By Glaze
Thank you so much for this lovely review Ciara! We hugely appreciate the ongoing support and look forward to supporting you in growing your By Glaze collection xx
Fast delivery beautiful jewellery
Fast delivery, safely packaged and beautiful necklace. Will be purchasing more jewellery from this company.
18 aprile 2023
Risposta di By Glaze
Thank you so much for this wonderful review! We look forward to your support again in future x
Fast delivery & exceptional quality
I ordered a pair of earrings and a small handmade bowl for my friend's birthday, and my order arrived the next day. My friend was thrilled with the gift and said the products were beautiful. I can't wait to order again from this beautiful brand!
23 aprile 2023
Risposta di By Glaze
We are so glad your friend loved their gifts, thank you for choosing By Glaze :) x
Great Quality
I put the chunky chain bracelet on a year ago (5th May ’22) after picking it up at their first pop-up and I haven’t taken it off since! I love the brand’s ethos so will be continuing to exclusively get my jewellery from them.
5 maggio 2022
Non scritta su invito
Risposta di By Glaze
Thank you for this lovely feedback Martha! We look forward to supporting you again in future x
Great service , Quick delivery and when a chain snapped…
Quick delivery and when a chain snapped a replacement was sent very quickly with no fuss. Love the jewellery
10 aprile 2023
Risposta di By Glaze
Thank you for the feedback Rebecca, so sorry to hear you had issues with your original piece but so glad we were able to help x
Prompt delivery
Prompt delivery, amazing piece ♥️
The thankyou card with wildflower seeds was such a beautiful touch 😍
28 marzo 2023
Risposta di By Glaze
Thank you for this lovely review Jasmin, so glad you loved your pieces and the wildflower card x
Risposta di By Glaze
Thank you for your lovely review Russell x
I have been meaning to write this…
I have been meaning to write this review for a while…
Everything about this brand is just..the one.
The jewellery is exceptional quality and so so beautiful in person.
The way the brand is run is super, super special and really I have never come across such a wonderful company that genuinely cares deeply for the product and customer. My ByGlaze purchases have felt GOOD. The jewellery I absolutely cherish. The values of the brand align with mine completely. I LOVE.
I wore this brand for my wedding, I really invested in quite a few pieces and wore them with so much pride on my wedding day, I can’t even express how excited I was to wear this jewellery (probs almost as much as my dress to be honest!!). It felt so amazing.
I don’t know why but there is something seriously special about these pieces, you can feel the love and care that has gone into the designs and the craftsmanship.
I very sadly lost most of my ByGlaze jewellery when travelling recently and I am devastated, so sentimental to me but as proof of how much I adore the jewellery, I will repurchase all the pieces over the next few years. I think that is testament to how great they are. I had to write this review because it wasn’t until I lost them that I realised how dear they were to me.
I will continue to be a customer to ByGlaze, I will treasure the jewels and keep telling everyone who will listen how amazing they are (and keep buying presents for people!!)
Thank you for inspiring me, making me fall in love with jewellery for the first time and for creating sheer beauty that allows the wearer to radiate from within. Echoing nature and embodying the true feminine.
ByGlaze, you got me - always !! Xxx
20 marzo 2023
Risposta di By Glaze
Hey Hannah, we are blown away with the kindness of this feedback, thank you! We are so thrilled that we could create this experience for you and grateful you will continue to shop with By Glaze. We are so sorry you lost your pieces on your travels, but we hope to help you rebuild your beloved collection over the coming years. Huge thank you again for your kind words, Natalie and the By Glaze team x
Nice jewellery but big tax
I ordered 3 necklaces from By Glaze and they were as expected. I reduced one star because I had to pay pretty hefty tax on my order (from UK to EU). If I had known the amount of tax (250€ order, 50€ tax) I would have thought twice about the order.
7 marzo 2023
Risposta di By Glaze
Hey Essi, thank you for your review, we are so sorry you had to pay duties on your order. It's so frustrating for small brands and customers as customs are completely out of our control and each country has different customs fees. Sadly these are not something we can regulate or control which I know is very annoying. If you could drop us an email at shop@byglaze.com we can look into this for you x
Risposta di By Glaze
Thank you for this lovely review Scott, it means so much to us x
Risposta di By Glaze
Thank you Magdalena, so glad you were happy with your pieces from By Glaze x
Very pleased with my purchase
Very pleased with my purchase. As expected, and very prompt delivery. Will not hesitate to use again
3 marzo 2023
Risposta di By Glaze
Thank you Amanda, we really appreciate your kind review x
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