EE Business Recensioni 

Nadine was so helpful and didn’t hesitate to try and make our call as swift and efficient as possible. Wish everyone could be like Nadine

CAROL from Glasgow call centre was absolutely brilliant 🤩 friendly, helpful and very informative too. An excellent example of perfect customer support. THANK YOU

Carole was brilliant. She helped me to resolve all issues in a calm, friendly and professional manner. Thank you.

Got through to a lady called Carol couldn’t have been any more helpful really nice person if everybody worked like her things would go a lot smoother and a lot faster

very prompt service from Karen

my 5 star rating is for carol in complaints
who listened to my points and in a friendly but professional way offered her solution to my complaint gave a unasked for credit to my account and got the pricing department to discount my next 24 month contract which i was happy to accept thank you carol

Efficient and expedient

Talk about a turnaround. I had actually lost faith in EE's Business Team - and raised a complaint. I'm not sure I've ever had my mind changed so drastically about a company, but was contacted by Shari after raising a complaint. She single-handedly fixed an issue that numerous customer services agents had not managed to do. I have to admit, I was ready to leave EE and move multiple lines away from the network - but now feel valued and am satisfied the issue has been resolved once and for all. Thanks Shari - I hope your team leaders take note of your excellent work, great customer service.

DL

Nadine, resolved my issue quickly. I spoke to this representative who was very helpful and helped me sort the issue out quickly.

Carol macarthur was pleasant and professional

Very helpful and friendly customer service person sorted out my issue and gave great advice.

Carole was excellent. Very proactive and attentive. EE’s website still not functioning which is pain but call centre was great.

Nadine was brilliant - she answered all my questions and fixed all my issues :)

Carol at customer services was extremely helpful, plans in place for an upcoming circumnavigation which put my mind at ease.

Well done Carol your time and explanation was excellent

Responded to my request swiftly and resolved :)

Spoke to Nadine in the small business team for help with data roaming. She was very helpful and patient with us whilst we ensured the phone we were having issues with got connected.

Happy, engaging, informative and went above exoectations to provide useful info.

I was able to speak with Carol in the customer service team on my first attempt to get through on the phone. Carol was able to help me straight away with my concern about having the correct roaming add on. All sorted within minutes and a confirmation text to confirm her actions. Really good experience today

Easy to get InTouch by email. Response back was quick and requested done.

Purchased a new ee business SIM at the beginning of May. Quickly encountered problems linking the new SIM to my account, therfore unable to check usage data etc. Contacted ee and was directed to an overseas help desk. They told me ee was aware of the problem and it would be resolved 7 days. Not resolved so called again 3 weeks later and told that SIM linking issue would again be resolved in 7 days.
Visited ee shop and got manager to call on my behalf. He was told that there was a known and long-standing issue preventing ALL new ee business customers from linking SIMs to ee accounts. It is now mid July and still not resolved.