Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Leggi di più
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Minor issue with some Burns pet food we had purchased from another supplier. Burns very quickly agreed there was a problem and sent us a whole new bag within days.
Lovely representative, Aileen. Got back to me straight away by telephone and was so helpful, answering all my questions with clear, detailed knowledge of all the products. Friendly yet professional... Leggi di più
Service is 100% orders placed are arranged straight away & they use carriers APC who give Excellent service too. All drivers are polite and carry boxes right to your door. Dog Food from Burns is... Leggi di più
Dettagli dell'azienda
Informazioni su Burns Pet Nutrition
Scritti dall'azienda
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Scritti dall'azienda
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Informazioni di contatto
4,7
Eccellente
2545 recensioni
Ha risposto al 46% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent
Excellent. Fast delivery. The 12.5 kg bags were well protected in double bags. Thank you. APC do an excellent service delivering.
22 marzo 2026
👌A Happy 10 Year old Dog 🤣
First Class Service and Prompt Delivery
Plus The Dog 🐶 thinks the Burns Food is Outstanding….!!!!
22 marzo 2026
This is a great product
This is a great product. The quality is sound and my dogs are happy and healthy on the food. The ordering through the website works well and the deliveries are reliable and prompt.
21 marzo 2026
Easy to order and quick delivery
Easy to order and quick delivery. Used Burns food for over 20 years suits my dogs .
14 marzo 2026
Easy to order
Easy to order, and consistent quality of food. Our dog has had burns all of his 15+ years of life.
21 marzo 2026
Excellent service
Excellent service, easy to order, very prompt delivery and well packaged.
Highly recommend
4 marzo 2026
Burns outstanding company and service
Outstanding company amazing service and aye highly recommend burns to everyone
19 marzo 2026
The food is great but one of the…
The food is great but one of the packets had burst open I think because the parcel had been thrown down the steps not sure but I couldn’t use it .
I will order again though
18 marzo 2026
Always quick delivery even though I…
Always quick delivery even though I live on the NW coast of Scotland. Fussy whippety cross loves the biscuits
9 marzo 2026
I am delighted with the product
I am delighted with the product - my dog always enjoys her meals and she is heslthy and happy. The lower number of stars is only because
I still find your website difficult to use. I had to telephone to adjust my last order.
9 marzo 2026
Delivery in less than 2 days
Delivery in less than 2 days! Useful for someone who can no longer drive!
17 marzo 2026
The order was dealt with quickly and…
The order was dealt with quickly and the product was delivered quickly and on time.
We have been feeding Burns dry dog food to our dog for over six years and he is excellent health and the correct weight for his breed.
13 marzo 2026
Excellent product and timely delivery
27 febbraio 2026
Great company
Great company. Delivery is always on time. Customer service is fantastic, whatever I need, they’re on hand to help without any delay.
26 febbraio 2026
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