Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Lovely representative, Aileen. Got back to me straight away by telephone and was so helpful, answering all my questions with clear, detailed knowledge of all the products. Friendly yet professional... Leggi di più
Service is 100% orders placed are arranged straight away & they use carriers APC who give Excellent service too. All drivers are polite and carry boxes right to your door. Dog Food from Burns is... Leggi di più
My dog is allergic to poultry so just feed them lamb, fish, beef. Easy right? No! The amount of companies that advertise on the front lamb but when you read the ingredients it starts with 39% chicken!... Leggi di più
Dettagli dell'azienda
Informazioni su Burns Pet Nutrition
Scritti dall'azienda
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Scritti dall'azienda
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Informazioni di contatto
4,7
Eccellente
2543 recensioni
Ha risposto al 46% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service quick delivery and Aileen…
Great service quick delivery and Aileen is always a pleasure to speak to.
8 aprile 2026
5* customer service
I had missed out on joining the puppy club as it isn’t up and running yet. I emailed customer service and they sent me a 40% off voucher for a bag of food voucher. So kind and unexpected, my adult dog is a Burns dog, and now his little brother is one too. Well done Burns!
7 aprile 2026
Very efficient delivered on time
7 aprile 2026
On time as expected.
2 aprile 2026
Speedy and efficient response to a…
Speedy and efficient response to a query
Great customer service
Dog loves the product too
1 aprile 2026
Good pricing and very quick delivery
30 marzo 2026
Order arrived promptly
Order arrived promptly. Dog very happy. Satisfied with courier company
23 marzo 2026
Burns is a great company to deal with
Burns is a great company to deal with. The order takes 2-3 days to be delivered & the food always arrives within the time slot. Would certainly recommend them to friends.
22 marzo 2026
Excellent customer experience with…
Excellent customer experience with nutrition advisors thank you
18 marzo 2026
Excellent
Excellent. Fast delivery. The 12.5 kg bags were well protected in double bags. Thank you. APC do an excellent service delivering.
22 marzo 2026
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